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Mercure Manchester Norton Grange Hotel & Spa

4.0 star property

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Photo gallery for Mercure Manchester Norton Grange Hotel & Spa

Exterior
Exterior
Interior entrance
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Manchester Road, Castleton, Rochdale, England, OL11 2XZ
  • Place, Rochdale Canal
    ‪3 min walk‬
  • Place, Team Karting
    ‪3 min drive‬
  • Place, Tandle Hill Country Park
    ‪3 min drive‬
  • Airport, Manchester (MAN)
    ‪29 min drive‬

Room options

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Room, 2 Single Beds

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Family Room, Multiple Beds

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(52 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed with Sofa bed

Family Room, 1 Double Bed with Sofa bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Family Room, 1 Double Bed with Sofa bed

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

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About this property

Mercure Manchester Norton Grange Hotel & Spa

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Mercure Manchester Norton Grange Hotel & Spa offers 81 air-conditioned accommodations with a hairdryer and an iron/ironing board. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision. Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Naturel has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Mercure Manchester Norton Grange Hotel & Spa. During your stay, you'll be close to Heaton Park. Free WiFi in public areas, free self-parking and a full-service spa are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Enjoy international cuisine while dining at Pickwick Bar & Restaurant
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with deep-tissue massages, manicures and pedicures or body treatments at Spa Naturel
  • Amenities include newspapers, a front desk safe and locker space
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from Boundary Park and 12 minutes from Heaton Park
Mercure Manchester Norton Grange Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

9 meeting rooms and coworking spaces are available. A children's pool, a hot tub, and a sauna are also featured at the family-friendly Mercure Manchester Norton Grange Hotel & Spa. Free self parking is available. A complete renovation of Mercure Manchester Norton Grange Hotel & Spa was completed in August 2024.

This Victorian Rochdale hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Pickwick Bar & Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pickwick Bar & Restaurant

Things to do

  • 18-hole adjacent golf course
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Proposal/romance packages

Business services

  • 9 meeting rooms
  • Conference centre
  • Coworking space

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Fixed shower seat
  • Front entrance ramp
  • Gravel flooring in public areas
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Magnifying mirror
  • No lift
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1876
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - August 2024
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Meal delivery service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Printer
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 12 per person
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)
  • In-room safe fee: GBP 25 per day
  • Rollaway bed fee: GBP 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Hotel Norton Grange
Mercure Manchester Norton
Mercure Manchester Norton Grange
Mercure Manchester Norton Grange Hotel
Mercure Manchester Norton Grange Hotel Rochdale
Mercure Manchester Norton Grange Rochdale
Mercure Norton
Mercure Norton Grange Manchester
Norton Grange Hotel Manchester
Norton Grange Mercure
Mercure Norton Grange Hotel Rochdale
Mercure Manchester Norton Grange Hotel Spa
Mercure Manchester Norton Grange Hotel & Spa Hotel
Mercure Manchester Norton Grange Hotel & Spa Rochdale
Mercure Manchester Norton Grange Hotel & Spa Hotel Rochdale

Mercure Manchester Norton Grange Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 420 out of 1000 reviews
Rating 8 - Good. 311 out of 1000 reviews
Rating 6 - Okay. 158 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Rudolf

Stayed 1 night in Nov 2025

4/10 Poor

Martin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best weekend for a family wedding. Booked 2 nights and on the second day was told to leave my room at 12.00! Room was cold, hot water took 5 mins to come though not instant. Dirty cups for a brew. Some stains on headboard. In all no attention to detail. No one at the bar to get a drink, other people was waiting too. Don't think i would stay again unless things improved.
Stayed 1 night in Nov 2025

10/10 Excellent

Carmen

Liked: Cleanliness, amenities
Its was nice to stay they made me feel so welcome too aswell its a lovely hotel the staff are amazing too so nice
Stayed 1 night in Nov 2025

10/10 Excellent

Natasha

Stayed 2 nights in Nov 2025

2/10 Terrible

martin

Travelled with family
Disliked: Cleanliness, staff & service
The room was cold and felt damp. I had to turn the radiator on, then decided to have a hot drink where i found two dirty cups, one i had to wash. Then i had a phone call from reception at 12 to tell me to keave the room asap. But i had booked for 2 nights. The shower took 5 mins to warm up andbthe dan wascnitvwitking in the bathroom so everything ws wet. All little things but does need attention to detail. Also when attending the wedding party, no mone was at the bar i had to wait around but then they came from the back room. This happened twice and some other guests went to the other wedding bar to get served. All not good. I wouldn't recommend to friends.
Stayed 1 night in Nov 2025

10/10 Excellent

Julia

Stayed 1 night in Nov 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities
Friendly efficient desk staff and a well presented clean comfortable space
Stayed 1 night in Nov 2025

10/10 Excellent

Charlotte

Stayed 1 night in Oct 2025

8/10 Good

David

Stayed 1 night in Nov 2025

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, amenities
Room was tidy, hotel was lovely, the swimming pool facilities were amazing
Stayed 1 night in Oct 2025

6/10 Okay

Jodie

Liked: Cleanliness, staff & service
Disliked: Amenities
This is a beautiful hotel but the Spa was closed for refurbishment and this was not listed on the details on hotel.com. This was a defining feature that we selected this hotel upon so we were really disappointed as it looked lovely. Other than that, the room was ok, small but perfectly appointed and comfortable. The service was a little off at the restaurant; friendly but patchy. Good vfm though.
Stayed 1 night in Nov 2025

8/10 Good

Aman

Stayed 1 night in Nov 2025

10/10 Excellent

Abbey

Stayed 1 night in Oct 2025

4/10 Poor

John

Disliked: Amenities
Bed was uncomfortable, thin walls meant noise was easily heard and it was noisy! Check in staff were superb but the evening serving staff were utterly uniterested. On the whole, a great location but tired hotel past its best.
Stayed 1 night in Nov 2025

10/10 Excellent

Magdalena

Stayed 1 night in Oct 2025

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wrong room given at arrival. Soon sorted out . Shower set off fire alarm despite doors being shut. Pool and facilities excellent as were desk staff
Stayed 1 night in Oct 2025

6/10 Okay

Jo

Liked: Cleanliness
When I checked in it was early hours of the morning due to travel. The property doors were open, no one was on the desk and the 24hr number wasn’t working. I could see my check in card over the desk so I had to fish it to me to be able to get in my room. I could’ve been anyone. There were plus sockets behind to hanging off the wall in my room and a dirty mug. The hotel staff were not as knowledgeable as they used to be and it all felt robotic. Lost its old charm. I tried to get a drink, which was a painful process because my card wasn’t linked to my room. The price of the drink was ridiculous. I’m from the south and am used to it, but London prices in Rochdale?? City centre I get. I have family nearby so have visited many many times over the years. All looks smart on face of it but behind the scenes it’s totally lost its local out of the city charm. Wasn’t awful and was pretty clean but soulless! Shame. Lift also not great. Main concern the security side!
Stayed 3 nights in Oct 2025

10/10 Excellent

Ian

Stayed 1 night in Oct 2025

10/10 Excellent

Mr. David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were very clean , all staff really smartly dressed and very friendly and helpful. The breakfast we payed for and were very pleased with , it had all that we needed (sausage , bacon, egg , hash brown, beans etc )and juice , coffee and im sure if you looked (which i didn't) there were vegetarian and vegan options also. We visited the spa while there and was very impressed with the amenities and also we had massages ...excellant we thought .
Stayed 2 nights in Oct 2025

10/10 Excellent

Chris

Stayed 1 night in Oct 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was top notch except they had only one switched socket in the room which was inconvenient. Will stay there again
Stayed 3 nights in Oct 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding venue L, stayed over for a family wedding
Stayed 1 night in Oct 2025

10/10 Excellent

s

Stayed 1 night in Oct 2025

10/10 Excellent

Emiley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa was great place was brilliant
Stayed 2 nights in Oct 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

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