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Best Western Plus Hotel Universo

4.0 star property

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Bar (on property)
Property preview
Comfort Room, Multiple Beds | 1 bedroom, premium bedding, memory-foam beds, minibar
Restaurant
Superior Room, 1 King Bed | 1 bedroom, premium bedding, memory-foam beds, minibar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym

Explore the area

View in a map
Via Principe Amedeo 5/B, Rome, RM, 185
  • Place, Basilica di Santa Maria Maggiore
    ‪5 min walk‬
  • Place, Trevi Fountain
    ‪16 min walk‬
  • Place, Colosseum
    ‪18 min walk‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪29 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, premium bedding, memory-foam beds, minibar

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, memory-foam beds, minibar

Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Family Room, Multiple Beds, Connecting Rooms | 1 bedroom, premium bedding, memory-foam beds, minibar

Family Room, Multiple Beds, Connecting Rooms

9.6 out of 10
Exceptional
(12 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Comfort Room, 1 King Bed (Twin bed on request)

Comfort Room, 1 King Bed (Twin bed on request) | 1 bedroom, premium bedding, memory-foam beds, minibar

Comfort Room, 1 King Bed (Twin bed on request)

9.2 out of 10
Wonderful
(221 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, Multiple Beds

Comfort Room, Multiple Beds | 1 bedroom, premium bedding, memory-foam beds, minibar

Comfort Room, Multiple Beds

9.2 out of 10
Wonderful
(47 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds | 1 bedroom, premium bedding, memory-foam beds, minibar

Comfort Room, 2 Single Beds

9.0 out of 10
Wonderful
(27 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, memory-foam beds, minibar

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | 1 bedroom, premium bedding, memory-foam beds, minibar

Standard Room, 1 Single Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

Standard Room, 1 Double Bed (Small Room;Bed is French Bed) | 1 bedroom, premium bedding, memory-foam beds, minibar

Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

7.8 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort king Room

1 bedroom, premium bedding, memory-foam beds, minibar

Comfort king Room

  • Sleeps 2

View all photos for Comfort twin Room

1 bedroom, premium bedding, memory-foam beds, minibar

Comfort twin Room

  • Sleeps 2

View all photos for Superior Room

1 bedroom, premium bedding, memory-foam beds, minibar

Superior Room

  • Sleeps 2

View all photos for Junior Suite -two levels

1 bedroom, premium bedding, memory-foam beds, minibar

Junior Suite -two levels

  • Sleeps 2

View all photos for Small Room

1 bedroom, premium bedding, memory-foam beds, minibar

Small Room

  • Sleeps 2

View all photos for Deluxe Room - two levels

1 bedroom, premium bedding, memory-foam beds, minibar

Deluxe Room - two levels

  • Sleeps 2

View all photos for Comfort Triple Room

1 bedroom, premium bedding, memory-foam beds, minibar

Comfort Triple Room

  • Sleeps 3

View all photos for Standard Single Room

1 bedroom, premium bedding, memory-foam beds, minibar

Standard Single Room

  • Sleeps 1

View all photos for Family Room

1 bedroom, premium bedding, memory-foam beds, minibar

Family Room

  • Sleeps 4

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About this property

Best Western Plus Hotel Universo

Eco-certified hotel with full-service spa and fitness centre
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site.
Best Western Plus Hotel Universo offers 197 air-conditioned accommodations with minibars and a safe. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
The breakfast at Best Western Plus Hotel Universo gets high marks from our customers. During your stay, you're just a quick walk from Via Nazionale. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness, cleanliness and overall comfort
  • Within a 10-minute walk of Baths of Diocletian and Basilica di Santa Maria Maggiore
  • Airport pick-up shuttle service available for a fee
  • Dogs welcome for a fee
Best Western Plus Hotel Universo offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, a vending machine, and multilingual staff are also featured at the eco-certified Best Western Plus Hotel Universo. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This 4-star Rome hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Best Western Plus Hotel Universo has a restaurant on site.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Airport shuttle fee: EUR 55 per vehicle
  • Nearby parking fee: EUR 40 per day (656 ft away)
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT058091A1BKURIB8A
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bw Hotel Universo
Bw Hotel Universo Rome
Bw Universo
Bw Universo Rome
Best Western Hotel Universo Rome
Best Western Hotel Universo
Best Western Universo Rome
Best Western Universo
Hotel Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Universo Rome
Best Western Plus Universo
Best Western Rome
Best Plus Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Hotel Universo Hotel
Best Western Plus Hotel Universo Hotel Rome

Best Western Plus Hotel Universo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1036 out of 1593 reviews
Rating 8 - Good. 394 out of 1593 reviews
Rating 6 - Okay. 120 out of 1593 reviews
Rating 4 - Poor. 28 out of 1593 reviews
Rating 2 - Terrible. 15 out of 1593 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

lisandra, hialeah

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
★★★★★ 5/5 — The Best Hotel I’ve Ever Stayed In! The Best Western Plus Hotel Universo in Rome exceeded all my expectations. It is, without a doubt, the most beautiful and comfortable hotel I’ve ever stayed in. From the very first moment, the staff was simply wonderful—kind, attentive, and always willing to help. The cleanliness deserves a 100/100. Everything was spotless, from the room to the common areas. I truly felt at home, but with all the luxury of a top hotel. The location is also excellent, perfect for exploring Rome. If I could give more than five stars, I absolutely would. Highly recommended and I can’t wait to return!
Stayed 1 night in Jun 2025

6/10 Okay

Lourdes

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Jun 2025

10/10 Excellent

Hollie

Stayed 4 nights in Jun 2025

10/10 Excellent

Alejandro

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel site provided great service!
Stayed 5 nights in Jun 2025

6/10 Okay

Sara, Calabasas

Travelled with family and small children
It was far from city center Breakfast was good but mostly sweet Overall it was ok compare to the rate
Stayed 3 nights in Jun 2025

10/10 Excellent

Eve, Aurora

Stayed 1 night in Jun 2025

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service on last minute booking as we had to vacate our previously book accommodations as they were unacceptable. We got to the hotel at 9:30 AM, received quality service from the front desk staff, and were able to get into our room less than an hour later. Comfortable, clean and well kept. Would stay again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ronan

Liked: Cleanliness, amenities, property conditions & facilities
Ideal location in the city center and very friendly staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Efficient.
Stayed 2 nights in Jun 2025

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff and ambient
Stayed 1 night in Jun 2025

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Breakfast was incredible. Rooms
Stayed 3 nights in Jun 2025

10/10 Excellent

Geoffrey

Stayed 1 night in May 2025

10/10 Excellent

Melissa

Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Stayed 2 nights in Jun 2025

10/10 Excellent

Joseph

Stayed 7 nights in Jun 2025

10/10 Excellent

Karel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People and service
Stayed 5 nights in Jun 2025

10/10 Excellent

Heidi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Roger

Travelled with family, Travelled with family and small children
Liked: Amenities
The hotel was very accommodating and included the amenities that made our stay at the light. The hotel is close to the train station and we were able to store our lockers approximately two blocks away to spend more time visiting the area. The breakfast was also a typical American breakfast, which was very cool thank you.
Stayed 1 night in Jun 2025

4/10 Poor

Kiley

Travelled with family
Disliked: Staff & service, property conditions & facilities
Rooms are really tiny, showers are terrible. The shower head floods the whole bathroom and the drain doesn’t drain water fast enough. Star Hotel next door was way better and bigger for cheaper.
Stayed 2 nights in Jun 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station. The room was compact but clean.
Stayed 2 nights in May 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, clean in the rooms and common areas with a nice atmosphere around the hotel. Little far of a walk to the sights but definitely worth a try for the price
Stayed 3 nights in Jun 2025

8/10 Good

Bruno

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was fine
Stayed 3 nights in Jun 2025

10/10 Excellent

Christina, Pensacola

Stayed 4 nights in Jun 2025

10/10 Excellent

Donna

Travelled with partner, Travelled with group
Liked: Cleanliness
Loved the location, easy walk to Roma Termini & restaurants. Loved the Rooftop Bar.
Stayed 2 nights in May 2025