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Best Western Plus Hotel Universo

4.0 star property

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Photo gallery for Best Western Plus Hotel Universo

Rooftop terrace
Exterior
A couple dining at a table with a cityscape view, including a prominent dome structure.
Deluxe Room, 1 King Bed | View from room
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly

Explore the area

View in a map
Via Principe Amedeo 5/B, Rome, RM, 00185
  • Place, Via Nazionale
    ‪3 min walk‬
  • Place, Teatro dell'Opera di Roma
    ‪3 min walk‬
  • Place, Basilica di Santa Maria Maggiore
    ‪5 min walk‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪31 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, and a window with curtains.

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a bed, a glass railing, a desk, and a chair.

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | Premium bedding, memory-foam beds, minibar, in-room safe

Standard Room, 1 Single Bed

9.0 out of 10
Wonderful
(25 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, memory-foam beds, minibar, in-room safe

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(32 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A modern staircase with glass doors leading to a dark room, a small table, and a chair.

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, memory-foam beds, minibar, in-room safe

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(17 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Room, 1 King Bed (Twin bed on request)

A hotel room with a large bed, a desk with a computer, a chair, and a phone on the nightstand.

Comfort Room, 1 King Bed (Twin bed on request)

9.2 out of 10
Wonderful
(254 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, Multiple Beds, Connecting Rooms

A hotel room with a bed, a desk, and a chair. There is a glass partition separating the room from a dining area.

Family Room, Multiple Beds, Connecting Rooms

9.6 out of 10
Exceptional
(13 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds | Premium bedding, memory-foam beds, minibar, in-room safe

Comfort Room, 2 Single Beds

9.0 out of 10
Wonderful
(27 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Room, Multiple Beds

A hotel room with two beds, a glass partition, a shower area, and a control panel.

Comfort Room, Multiple Beds

9.2 out of 10
Wonderful
(55 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

A hotel room with a bed, a bathroom with a sink and mirror, and a view of the outside through a window with curtains.

Standard Room, 1 Double Bed (Small Room;Bed is French Bed)

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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4.5 out of 5, Wonderful, 1,001 reviews
The price is €164
includes taxes & fees
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About this property

Best Western Plus Hotel Universo

Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site.
Best Western Plus Hotel Universo offers 197 air-conditioned accommodations with minibars and a safe. Memory foam beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
The breakfast at Best Western Plus Hotel Universo gets high marks from our customers. During your stay, you're just a quick walk from Via Nazionale. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort, cleanliness and spaciousness
  • Within a 10-minute walk of Baths of Diocletian and Basilica di Santa Maria Maggiore
  • Airport pick-up shuttle service available for a fee
  • Dogs welcome for a fee
Best Western Plus Hotel Universo offers its guests a full-service spa and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Plus Hotel Universo. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This 4-star Rome hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Best Western Plus Hotel Universo has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 40 per day); reservations required
  • 24-hour airport pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Built in 1900
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.50 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 55 per vehicle
  • Nearby parking fee: EUR 40 per day (656 ft away)
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT058091A1BKURIB8A
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Bw Hotel Universo
Bw Hotel Universo Rome
Bw Universo
Bw Universo Rome
Best Western Hotel Universo Rome
Best Western Hotel Universo
Best Western Universo Rome
Best Western Universo
Hotel Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Universo Rome
Best Western Plus Universo
Best Western Rome
Best Plus Universo Rome
Best Western Plus Hotel Universo Rome
Best Western Plus Hotel Universo Hotel
Best Western Plus Hotel Universo Hotel Rome

Best Western Plus Hotel Universo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1006 out of 1550 reviews
Rating 8 - Good. 390 out of 1550 reviews
Rating 6 - Okay. 121 out of 1550 reviews
Rating 4 - Poor. 20 out of 1550 reviews
Rating 2 - Terrible. 13 out of 1550 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a central location close to all the historic sites and restaurants, bars, etc.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room excellent staff and location
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location!!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet room, nice staff and very good breakfast as all Best Western Plus Hotel. The location is great, very close to everything.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

William

Disliked: Amenities
The hotel was ok
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kok Liang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in Rome. Breakfast was fantastic.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Shayna

Liked: Cleanliness, amenities, property conditions & facilities
Great location and the staff was super friendly!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Ger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable stay.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

erlend

Liked: Cleanliness, amenities, property conditions & facilities
Great location,friendly staff and clean rooms
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

JANICE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Lots of restaurants, bars in the area. Easy walking distance to many attractions & transit. Room was very clean; shower was great. Staff was friendly and helpful. Wonderful hotel for our stay.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

ZHI-XIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Margarita Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in convenient area near termini station. Nice clean rooms with bath.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfy quiet room. Staff were great, kind
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay once again!
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from the staff to breakfast was awesome. Breakfast is fresh and has an abundance of choices. A/C worked great, clean rooms and excellent service. Will stay here again. 10/10.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathrooms were clean but poor water pressure in shower. Breakfast was solid but pastries were average. Cappuccinos were excellent and the hostess was friendly and welcoming. Excellent hotel location.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Hamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience staying there. The breakfast was good and there was many options to choose from. Most of the attractions are in about 20 to 30 minutes walking distance and it is located near Rome termini (3-5 min walk)
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel ,good location
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed for three nights while visiting Rome. The rooftop restaurant was a nice option for dining. The location was very central and we were able to walk to all the big attractions.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Just a couple of blocks from Termini and a short walk into Monti. Close to numerous eating places. Excellent staff, very friendly snd helpful. Awesome choice of breakfast buffet items. Bookable sauna and steam room. Very spacious rooms.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
Good location which makes touring Rome easy. The hotel itself was pretty average.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Damon Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great with anything we needed and very friendly! Room was nice and very clean. Location was very good and totally within walking distance to everything (wife and are both 60 and vape). Wi-Fi streamed netflix with no issues when we wanted to watch it.
Stayed 15 nights in Mar 2026