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Serena Hotel

3.0 star property

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Photo gallery for Serena Hotel

Minibar, in-room safe, desk, free WiFi
Reception
Restaurant
Lobby
Minibar, in-room safe, desk, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
Via Principe Amedeo 64, Rome, RM, 185
  • Place, Basilica di Santa Maria Maggiore
    ‪3 min walk‬
  • Place, Teatro dell'Opera di Roma
    ‪5 min walk‬
  • Place, Via Nazionale
    ‪6 min walk‬
  • Airport, Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪33 min drive‬

Room options

View all photos for Single Room

Minibar, in-room safe, desk, free WiFi

Single Room

8.4 out of 10
Very good
(23 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Minibar, in-room safe, desk, free WiFi

Double Room

7.8 out of 10
Good
(20 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Minibar, in-room safe, desk, free WiFi

Triple Room

8.8 out of 10
Excellent
(3 reviews)
  • 19 sq m
  • Sleeps 3
  • 3 Single Beds

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About this property

Serena Hotel

Hotel with a bar, steps from Basilica di Santa Maria Maggiore
This smoke-free hotel features a bar/lounge, a 24-hour front desk and express check-in. Free breakfast (local cuisine) and free WiFi in public areas are also provided. Other amenities include express check-out, free newspapers and tour/ticket assistance.
Serena Hotel offers 50 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at Serena Hotel. During your stay, you're just a quick walk from Basilica di Santa Maria Maggiore. Free breakfast, free WiFi in public areas and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • Steps from Basilica di Santa Maria Maggiore and 7 minutes on foot from Via Nazionale
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Serena Hotel.

This 3-star Rome hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 7:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Serena
Serena Hotel
Serena Hotel Rome
Serena Rome
Serena Hotel Rome
Serena Hotel Hotel
Serena Hotel Hotel Rome

Serena Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 215 out of 700 reviews
Rating 8 - Good. 293 out of 700 reviews
Rating 6 - Okay. 130 out of 700 reviews
Rating 4 - Poor. 32 out of 700 reviews
Rating 2 - Terrible. 30 out of 700 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Shannon, Round Top

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman at the desk had a great sense of humor and was very accommodating to my schedule.
Stayed 3 nights in Nov 2025

4/10 Poor

Wassim

Disliked: Cleanliness, staff & service, amenities
It is right that i had to cancel 2 days before my trip which was after the fully refundable period, due to a lung infection health problem, but i was expected to have a refund for those 2 booking days, or at least the second day, where i sent an email explaining the situation and hotels.com also sent emails, but the hotel choose not to reply and not refunding. Sometimes a good action can make more popularity over gaining money and restricting to rules.
Stayed 2 nights in Nov 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff very nice and courtious. Room was cleaned every day. Nice breakfast.
Stayed 4 nights in Nov 2025

8/10 Good

Aldo, San Francisco

Travelled with partner
Liked: Cleanliness
Clean simple room, nice staff.
Stayed 1 night in Nov 2025

8/10 Good

Malena

Liked: Staff & service, property conditions & facilities
Super nice staff and great breakfast!! Very convenient location.
Stayed 3 nights in Oct 2025

6/10 Okay

eldon

Liked: Cleanliness, staff & service
Dated rooms, but adequate
Stayed 2 nights in Oct 2025

4/10 Poor

David

Disliked: Property conditions & facilities, room comfort
Small room Much less than 16 meters Very bad matress Window does open Valve in shower does not work properly Shampoo ? Old elevator
Stayed 2 nights in Oct 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff was very friendly, well one in particular, Marco. Marco was very nice and helpful. Elevator worked, which is a plus as my room was on the 4th floor. The bad part of my stay was the bed. It was awful and uneven. Bowed upward as in the opposite of sagging. Miserable to sleep on.
Stayed 2 nights in Oct 2025

2/10 Terrible

JAGJIT

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room to small a/c wasn't working to hot in room couldn't sleep breakfast was not very good priced to high would recommend looking elsewhere.
Stayed 1 night in Oct 2025

10/10 Excellent

Tiffany

Stayed 2 nights in Oct 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and everything was in easy walking distance
Stayed 3 nights in Sep 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, clean room, friendly front desk!!
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just oerfect!
Stayed 6 nights in Sep 2025

6/10 Okay

Yonghong

Liked: Cleanliness, staff & service, property conditions & facilities
This place is very convenient.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the location to the staff- everything was perfect!
Stayed 6 nights in Sep 2025

8/10 Good

Serena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Roma Termini with lots of restaurants on the same street. Hotel breakfast was really good! Bed abit hard but clean room.
Stayed 3 nights in Sep 2025

6/10 Okay

Andrew

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Upon arrival our room needed maintenance bathroom shelves falling off the wall, cabinet door missing trim, the HVAC couldn’t lower the temperature. But it was a good walkable spot between attractions and the train station and we made it work for our needs.
Stayed 2 nights in Sep 2025

2/10 Terrible

Kim

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Other than the location, the rest of the experience was sub par to say the least: • broken shower head • noisy at night (walls seemed paper thin) • the air conditioning wasn’t working properly. Our first night there was way too hot, and after we asked them to make the room cooler, it still wasn’t what we wanted. Avoid at all costs.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and logical
Stayed 1 night in Aug 2025

4/10 Poor

Aleksander

Disliked: Property conditions & facilities
tiny room. Wifi unusable
Stayed 1 night in Aug 2025

8/10 Good

Apeksha

Stayed 2 nights in Jul 2025

10/10 Excellent

Adela, EDMONDS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Adela, EDMONDS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel conveniently located with a lot of restaurants options
Stayed 1 night in Aug 2025