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Russell Hotel

2.0 star property

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Exterior
Twin Room, 2 Single Beds | 1 bedroom, desk, iron/ironing board, cots/infant beds
Terrace/patio
Comfort Suite, Annex Building | Private kitchenette | Coffee/tea maker, electric kettle
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
80 London Road, Kent, Royal Tunbridge Wells, England, TN1 1DZ
  • Place, Assembly Hall Theater
    ‪5 min walk‬
  • Place, Pantiles
    ‪12 min walk‬
  • Place, Hever Castle and Gardens
    ‪23 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪41 min drive‬

Room options

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | 1 bedroom, desk, iron/ironing board, cots/infant beds

Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

Double Room | 1 bedroom, desk, iron/ironing board, cots/infant beds

Double Room

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Suite, Annex Building

Comfort Suite, Annex Building | 1 bedroom, desk, iron/ironing board, cots/infant beds

Comfort Suite, Annex Building

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | 1 bedroom, desk, iron/ironing board, cots/infant beds

Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room

Single Room | 1 bedroom, desk, iron/ironing board, cots/infant beds

Single Room

8.0 out of 10
Very good
(8 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Russell Hotel

Victorian hotel with free breakfast and 24-hour front desk
A bar/lounge, laundry facilities and a 24-hour front desk are available at this smoke-free hotel. Free weekday breakfast, free WiFi in public areas and free self parking are also provided. Additionally, express check-out, a picnic area and a TV in a common area are on-site.
Russell Hotel offers 26 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the free breakfast at Russell Hotel. During your stay, you're just a quick walk from Tunbridge Wells Museum and Art Gallery. Free WiFi in public areas, free self-parking and a bar are available.
  • Free English breakfast served on weekdays
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Amenities include laundry facilities, a terrace and TV in a common area
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 1-minute drive from Pantiles and 8 minutes from High Weald
You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. WiFi is free in public spaces.

The business-friendly Russell Hotel also features a terrace, a picnic area, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

This Victorian Royal Tunbridge Wells hotel is smoke free.

Guests are served a free English breakfast on weekdays from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free English breakfast available on weekdays 7:00 AM to 9:30 AM
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Built in 1890
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must show a valid photo ID and valid booking confirmation.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 18.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: GBP 18.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Russell Hotel Royal Tunbridge Wells
Russell Royal Tunbridge Wells
Russell Hotel Hotel
Russell Hotel Royal Tunbridge Wells
Russell Hotel Hotel Royal Tunbridge Wells

Reviews

Russell Hotel Reviews

8.2

Very good

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 158 out of 410 reviews
Rating 8 - Good. 153 out of 410 reviews
Rating 6 - Okay. 76 out of 410 reviews
Rating 4 - Poor. 18 out of 410 reviews
Rating 2 - Terrible. 5 out of 410 reviews

Reviews

8/10 Good

Bob

Breakfast really good
Stayed 3 nights in Jul 2025

10/10 Excellent

Sean Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class staff throughout. Especially helpful with specific difficulties Best breakfast service in a long time and we take plenty of weekend holidays
Stayed 2 nights in Jul 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very charming hotel, comfortable room and very spacious bathroom with walk-in shower. Great breakfast and the staff were amazing!!
Stayed 3 nights in Jul 2025

8/10 Good

Juliet

Liked: Cleanliness, staff & service, room comfort
Very good, would stay again.
Stayed 3 nights in Jul 2025

6/10 Okay

David

Stayed 1 night in Jul 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay, thank you

I stayed two night's at the Russell Hotel. Absolutely no complaints, staff were approachable, friendly and helpful. Clean and comfortable accommodation. The building itself is old and quaint, within easy walking distance from the town centre. My room was at the very top of the building, my stay was during a heatwave, the hotel doesn't have aircon so the room was very hot, so sleep was difficult. I asked for a fan, but it had already been given to another guest. So perhaps the owners could consider buying a couple more fans?
Stayed 2 nights in Jul 2025

6/10 Okay

Gill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Characterful hotel.

Middle of summer so hot, we had the windows open. The hotel is near main road so noisy. If it's hot, I recommend you ask for rear facing room.
Stayed 3 nights in Jul 2025

8/10 Good

WEN-CHENG

Liked: Staff & service, room comfort
GOOD SERVICES
Stayed 1 night in Jun 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service
The room was clean and functional. Generally the whole building needs updating looks a bit tired.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Basic, handy location

Staff helpful. Room in attic, so no windows that could open and blinds not great. No lift. Lot of noise from next room's bathroom fan. Furniture tired. Reasonably clean. Breakfast good. Chosen for parking which I obtained, but is very limited. Handy location for the centre of town.
Stayed 1 night in Jun 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a comfort room in the building next door. Lovely and spacious! Comfortable bed, huge bathroom with a four piece suite, small kitchenette with fridge & microwave and a seating area.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in May 2025

6/10 Okay

Sugathan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great staff. Attentive service. But needs a refurbishment though.
Stayed 3 nights in May 2025

10/10 Excellent

Stephan

Liked: Cleanliness, property conditions & facilities
Unbeknownst to us, we were upgraded to a very specious, well kept room that we felt very comfortable in. The breakfast included was also a surprise and very good. We appreciated the sincerity of those who were so helpful to us during our stay.
Stayed 2 nights in May 2025

4/10 Poor

Ed

Stayed 1 night in May 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great service Clean room comfy bed alright shower nice breakfast just a bit dated but would stay there again
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Mark, Brighton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for everywhere I was going to. Informative and good service. Comfortable and quiet room. Interesting shower gel.
Stayed 1 night in May 2025

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
I needed parking and the hotel has a free parking facility for its clients, a big plus. The staff was friendly and cooperative. The breakfast was as hearty as you wish it to be and service was prompt. The central location of the hotel was ideal. This quaint old-fashioned hotel does not have an elevator but knowing this in advance helps. There were no toiletries -minor inconvenience. The price was reasonable and the room and bedding clean. I had no need for any of its other services. If I had to return to the area, I would be content to stay there again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Beverley

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Not the hotel for me.

The service was fantastic and the breakfast was fabulous the next morning. The decor is dated. I dont like the bath shower set up. The chairs and curtains and carpets are all dark and old. Maybe have some music playing quietly at the bar. The single bed was not comfortable. My 1 case weighs 30 kg, no lift, steps everywhere you go, this is not practical for someone with luggage. The receptionist did ask a guest to take my heavy suitcase up the 3 flights of steps for me. The staff are lovely and really helpful. The photos are so deceiving. The shops are really close to the hotel, thats no lie.
Stayed 1 night in Apr 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good position in the town and very good value for money. Good atmosphere.
Stayed 1 night in Apr 2025

8/10 Good

sinead

Liked: Cleanliness, staff & service, property conditions & facilities
My twin room was spacious and spotlessly clean. Do note that this is an older building, and there is no lift. Staff were friendly and helpful.
Stayed 5 nights in Apr 2025

8/10 Good

Steven

Travelled with family
Liked: Staff & service, room comfort

Russell Hotel

Excellent situation only 2 minutes walk from the town centre with free onsite parking. The staff are friendly with excellent service during breakfast time. The rooms are comfortable, if a little dated and the whole place would benefit from being freshly decorated. This is only a minor issue and I would happily stay there again in the future.
Stayed 2 nights in Apr 2025

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