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The Cross Keys

3.0 star property

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Photo gallery for The Cross Keys

Enjoy a warm, inviting dining experience in this rustic space with exposed beams, large windows, and a cozy chandelier.
Relax in comfort with a large bed against a window with a grid-patterned view, a desk and chair, and a stylish light fixture.
Comfortable retreat with a large bed, bedside table, and wall-mounted artwork.
Relax in a classic bathroom with a clawfoot bathtub, wooden vanity, and tiled shower area.
Traditional hotel with exposed timber framing and classic black and white facade.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • Restaurant

Explore the area

Map
32 High Street, Saffron Walden, England, CB10 1AX
  • Market Square
    ‪1 min walk‬
  • Bridge End Gardens
    ‪3 min walk‬
  • Audley End House
    ‪3 min drive‬
  • London (STN-Stansted)
    ‪20 min drive‬

Room options

View all photos for Superior Double Room, Ensuite (KING_SUP)

Superior Double Room, Ensuite (KING_SUP) | View from property

Superior Double Room, Ensuite (KING_SUP)

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Ensuite (KING)

Double Room, Ensuite (KING) | View from property

Double Room, Ensuite (KING)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Ensuite (SUP)

Superior Double Room, Ensuite (SUP) | View from property

Superior Double Room, Ensuite (SUP)

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Ensuite (DBL_ESBATH)

Double Room, Ensuite (DBL_ESBATH) | View from property

Double Room, Ensuite (DBL_ESBATH)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Ensuite (DBL)

Double Room, Ensuite (DBL) | View from property

Double Room, Ensuite (DBL)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room, Ensuite (DBL_TWN)

Double or Twin Room, Ensuite (DBL_TWN) | View from property

Double or Twin Room, Ensuite (DBL_TWN)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

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The price is €169
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includes taxes & fees
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About this property

The Cross Keys

Inn with free breakfast, near Audley End House
A restaurant, a bar/lounge and an outdoor tennis court are available at this smoke-free inn. WiFi in public areas is free. Other amenities include free breakfast.
The Cross Keys offers 10 accommodations. Housekeeping is provided on a daily basis.
Recreational amenities at the inn include an outdoor tennis court.
During your stay at The Cross Keys, you're just a quick walk from Market Square. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free breakfast offered
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • On-site recreation includes an outdoor tennis court
  • Just a 4-minute drive from Audley End House and 14 minutes from Imperial War Museum Duxford
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

This 3-star Saffron Walden inn is smoke free.

Guests are served a free breakfast.
The Cross Keys has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor tennis court

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Cross Keys Inn Saffron Walden
Cross Keys Inn Saffron Walden
Cross Keys Saffron Walden
Inn The Cross Keys Saffron Walden
Saffron Walden The Cross Keys Inn
Inn The Cross Keys
The Cross Keys Saffron Walden
Cross Keys Inn
Cross Keys
The Cross Keys Inn
The Cross Keys Saffron Walden
The Cross Keys Inn Saffron Walden

The Cross Keys Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 77 out of 143 reviews
Rating 8 - Good. 45 out of 143 reviews
Rating 6 - Okay. 10 out of 143 reviews
Rating 4 - Poor. 5 out of 143 reviews
Rating 2 - Terrible. 6 out of 143 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

John

Liked: Cleanliness, room comfort
Intermittent low level electronic hum for the first part of the night. Mattress too soft. Not sure I like having the toilet inside the room inside a cubicle without good ventilation.
Stayed 1 night in Mar 2025

2/10 Terrible

Shane

Stayed 1 night in Mar 2025

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very historic place which dates back to the 1500's . The character of the property has been largely kept, this does include sloping floor in the bedroom.
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

John

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Never again

No heating no food service at 20.30 but said 9 bar closed early so no drinks at 22.30 shocking rude bar staff (not interested bad attitude)
Stayed 1 night in Dec 2024

4/10 Poor

Phillip

Stayed 1 night in Dec 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very old historic building with lots of character. Room large, bed comfy, coffee machine and biscuits but no bottled water. Good shower, good breakfast included cooked to order. Staff friendly and helpful. WiFi rubbish, TV not great but was cool that it was hidden in the panelled wall. Short walk to paid parking. Overall a positive stay, would stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotels.com

I'm sure it would have been a lovely stay if Hotels.com had actually booked the hotel for our weekend stay but when we arrived the cross keys hadn't received the booking from Hotels.com
Stayed 2 nights in Oct 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities
Staff members excellent. Lighting in bathroom was poor 2 lights not working did report this. Cups in bedroom not changed or cleaned over 3 day stay. Food was good
Stayed 3 nights in Sep 2024

8/10 Good

Mandy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities
Ideal quiet position in town centre so easy to walk or use buses nearby.Very old building so stairs awkward (There could be a reminder on website when booking). Shower easy to use; ceiling above showing water damage stains. It was useful to have a stand for unpacking suitcase. Bed comfortable; bed linen crisp, clean and ironed. Lighting good; a welcome tray of teas, coffees, biscuits topped up daily. TV set on a slant on wall due to structure of building? Breakfasts good, portions generous; vegetarian options tasty; I would welcome some fruit and yoghurt choice too.
Stayed 3 nights in Aug 2024

10/10 Excellent

Amylouise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Will be back again soon
Stayed 1 night in Jul 2024

6/10 Okay

Mark

Liked: Room comfort
Disliked: Staff & service

Shame

Check in was poor, got ignored by staff gossiping, looked at me 5 times and decided ignoring me was the best so I stood there for about 5minutes. When a waitress already running around after clients saw me she came over and got someone to help me, she was helpful, manager came over and they had computer issues which apparently I wanted to know all about. Just very unprofessional. Room was adequate but small and not value , price is only for the old building. Room was adequate but bathroom wasn’t that clean. All toiletries were one use which isn’t green. Best experience was breakfast where young guy on duty was very good with all the guests.
Stayed 1 night in Jul 2024

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Paul

Liked: Staff & service

Great food average accommodation.

Stayed 1 night in Jun 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were allowed to leave our cases while went to music festival in towm. Staff were more than helpful. Breakfast was superior
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Derek

Stayed 1 night in May 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay near the Fry Gallery

Friendly and helpful staff. Comfortable room and bed. Quiet night. The stylish roll top bath needed a stool for access by customers with old joints!
Stayed 1 night in Apr 2024

10/10 Excellent

Karmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Lovely room and ensuite - very clean comfortable and beautifully decorated. The staff were very helpful and friendly. The breakfast was delicious. I would definitely stay there again.
Stayed 1 night in Feb 2024