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Crowne Plaza Saint John Harbour View by IHG

4.0 star property

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Photo gallery for Crowne Plaza Saint John Harbour View by IHG

Indoor pool
Lobby
Terrace/patio
Daily buffet breakfast (CAD 18.00 per person)
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
10 Portland Street, Saint John, NB, E2K4H8
  • Place, Lord Beaverbrook Rink
    ‪3 min walk‬
  • Place, Market Square
    ‪12 min walk‬
  • Place, TD Station
    ‪15 min walk‬
  • Airport, Saint John, NB (YSJ)
    ‪16 min drive‬

Room options

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed with Sofa bed, Harbour View

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed with Sofa bed, Harbour View

8.4 out of 10
Very good
(18 reviews)
  • Harbour view
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Harbour View

Room amenity

Standard Room, 1 King Bed, Harbour View

9.2 out of 10
Wonderful
(17 reviews)
  • Harbour view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Room amenity

Premium Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

Room amenity

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (Walk-In Shower)

Room amenity

Standard Room, 2 Queen Beds (Walk-In Shower)

9.4 out of 10
Exceptional
(34 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room

9.8 out of 10
Exceptional
(10 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (Bath Shower Combination)

Room amenity

Standard Room, 2 Queen Beds (Bath Shower Combination)

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Crowne Plaza Saint John Harbour View by IHG

An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
Crowne Plaza Saint John Harbour View by IHG offers 135 accommodations with laptop-compatible safes and free newspapers. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Saint John Harbour View by IHG. During your stay, you're just a quick walk from Lord Beaverbrook Rink. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the value of their stay and the breakfast
  • Steps from Lord Beaverbrook Rink and 5 minutes on foot from Fort Howe
  • Pets welcome for a fee (restrictions apply)
Crowne Plaza Saint John Harbour View by IHG offers its guests an indoor pool, a hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 5 meeting rooms, and coworking spaces are available. Event space at this hotel measures 5700 square feet (530 square metres) and includes a conference centre. A vending machine, an arcade/games room, and multilingual staff are also featured at the business-friendly Crowne Plaza Saint John Harbour View by IHG. Self parking is free. A complete renovation of Crowne Plaza Saint John Harbour View by IHG was completed in November 2023.

This 4-star Saint John hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Harbourvue Horizon – This restaurant serves breakfast, lunch, dinner and light fare. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CAD 18 for adults and CAD 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Harbourvue Horizon

Things to do

  • Arcade/game room
  • Bicycle tours
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (5,700 square foot of space)
  • Coworking space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (142 centimetre wide door)
  • Smooth flooring in room
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • Banquet hall
  • Built in 1971
  • Fireplace in lobby
  • Renovated entire property - November 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 (weight limit: 110 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 18.00 for adults and from CAD 8.00 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Canadas Best Value Inn St. John
Canadas Best Value Inn Saint John
Crowne Plaza Saint John Harbour View by IHG Hotel
Crowne Plaza Saint John Harbour View an IHG Hotel
Crowne Plaza Saint John Harbour View by IHG Saint John
Crowne Plaza Saint John Harbour View by IHG Hotel Saint John

Crowne Plaza Saint John Harbour View by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 331 out of 551 reviews
Rating 8 - Good. 130 out of 551 reviews
Rating 6 - Okay. 54 out of 551 reviews
Rating 4 - Poor. 23 out of 551 reviews
Rating 2 - Terrible. 13 out of 551 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Sheila

Stayed 1 night in Jan 2026

4/10 Poor

Dawn

Stayed 1 night in Jan 2026

8/10 Good

Eric

Liked: Cleanliness, amenities, property conditions & facilities
James is extremely professional and knows his duties inside and out. He deserves a promotion to management! Eric Daigle The “require a major CC is knd o DD ridiculous, the gentlemen that checked me in did make an exception and was able to pay cash deposit of $300 but I was not advised that 26 dollars from that, was for pet fees until check out time. Especially being a hypoallergenic poodle at 6 lbs, especially when I stayed for well over a year at Fredericton hotel in 2023, for over 50k. No upgrades offerings even if only, 18 rooms occupied last night January 5th 2026 Also need to work on your ihg rewards program. Eric Daigle
Stayed 1 night in Jan 2026

6/10 Okay

Emile

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Okay
Stayed 1 night in Jan 2026

6/10 Okay

Heather

Liked: Cleanliness, staff & service
room was small had hard time in the shower
Stayed 1 night in Nov 2025

10/10 Excellent

Wesley

Stayed 2 nights in Jan 2026

10/10 Excellent

Bernadette

Liked: Cleanliness, amenities, property conditions & facilities
We love everything about this hotel!!
Stayed 1 night in Jan 2026

10/10 Excellent

Demilade

Stayed 2 nights in Jan 2026

10/10 Excellent

Natasha

Stayed 1 night in Dec 2025

10/10 Excellent

Raumil, halifax

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice service
Stayed 1 night in Dec 2025

4/10 Poor

Mark

Staff was nice and tried to help but the room was cold when we entered like really cold and we tried to put the heat on and the heater was broke. Tried to turn the bathtub on and the water was brown. Then waited for about 20 to 30 minutes for the attendant to come upstairs to check then they switched us rooms. That room wasn’t too bad but the room never really got super warm either was expecting a little bit more for the crown Plaza.
Stayed 1 night in Dec 2025

10/10 Excellent

Paryse

Stayed 2 nights in Dec 2025

4/10 Poor

Mike

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a chair with a huge gross looking stain on it. The pool which is why we booked this hotel was closed do 24hours for the second time we’ve stayed here. The restaurant on site didn’t have two of the dishes we wanted or a drink my husband ordered. Our room shower drain was so clogged when I took a Shower it flooded our bathroom. We had to use all the room towels to clean it up and have no clean towels for our shower the next day as we only stayed on night. The staff them selves were exceptionally nice and kind but offered us nothing in way of accommodation. Also as a family I wouldn’t recommend this hotel to other families it is not fun for small children seeing as this was our second stab with no pool. A dirty room and clogged shower still cost us full price.
Stayed 1 night in Dec 2025

10/10 Excellent

renato

Stayed 2 nights in Nov 2025

10/10 Excellent

Lorriann

Business traveller
Liked: Cleanliness, staff & service
Staff at check in
Stayed 2 nights in Nov 2025

10/10 Excellent

Tammy

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 3 nights in Nov 2025

8/10 Good

Chung Yu

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Overall experience is good. The bed is really comfy. But the AC inside the room was quite noisy.
Stayed 1 night in Nov 2025

10/10 Excellent

wendy

Stayed 1 night in Nov 2025

10/10 Excellent

Hayley

Stayed 1 night in Nov 2025

10/10 Excellent

Charity

Stayed 1 night in Nov 2025

10/10 Excellent

Stina

Liked: Cleanliness, amenities, property conditions & facilities
Nice place AMAZING STAFF
Stayed 1 night in Aug 2025

8/10 Good

Nadine

Liked: Cleanliness, staff & service, amenities
Nice big updated room with big windows. Customer service was very good also. Would stay here again.
Stayed 1 night in Nov 2025

10/10 Excellent

Angelisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the moment we walked in the front door, we were thrilled with our stay. The gentleman at the front desk during check-in was incredibly friendly and welcoming. The lobby was clean. Our sixth floor room was immaculate. The only thing we weren't struck on was the dated jacuzzi tub in the room. While it was not in working order, we know how difficult the jets can be to clean properly (we used to own the exact same tub).That being said, it was our only "complaint". Every staff member we encountered was friendly and warm. Even the elevator and corridors smelled and appeared clean. The restaurant downstairs served delicious, reasonably priced food. Don't be fooled by the "fancy" appearance; the restaurant was welcoming and accessible. The front desk clerk happily helped us secure transportation to a nearby venue for a concert. Check-out the next morning was smooth and pleasant. We enjoyed a king sized room and found the price to be overly affordable. Overall, we very much enjoyed our stay and wouldn't hesitate to return again if we were back in Saint John for an event at TD Station.
Stayed 1 night in Nov 2025

4/10 Poor

Miranda

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I would not recommend this hotel. It has been refurbished and was done very poorly- lots of obvious quick fixes everywhere (paint peeling on doors and doorframes, tiles quickly slapped together that dont quite join up, curtain rods installed crooked, the list goes on and on). Window in our room was dirty and one part permanently fogged up so you couldnt see out. Elevator floor was dirty and sticky. We paid extra for breakfast in the hotel it and it was terrible- quality of food was simply awful, dry muffins, cold eggs, watered down juice- we left our table quickly after sitting down it was not eatable. Unfortunate hotel experience, but the staff were ok- however the facility and services offered were a real disappointment.
Stayed 1 night in Nov 2025