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Best Western Plus Lackland Hotel & Suites

2.5 star property

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Photo gallery for Best Western Plus Lackland Hotel & Suites

Pillow-top beds, in-room safe, desk, laptop workspace
Property amenity
Lobby
Pillow-top beds, in-room safe, desk, laptop workspace
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Laundry

Explore the area

View in a map
3635 Crooked Trail, San Antonio, TX, 78227
  • Lackland Air Force Base
    ‪2 min drive‬
  • Lackland Air Force Base Visitor Center
    ‪3 min drive‬
  • San Antonio SeaWorld
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(60 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

9.0 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Oversized Room)

8.6 out of 10
Excellent
(49 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Kitchenette (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Lobby

Hampton Inn & Suites San Antonio Lackland AFB SeaWorld

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,004 reviews
The price is €77
includes taxes & fees
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Hampton Inn & Suites San Antonio Lackland AFB SeaWorld

About this property

Best Western Plus Lackland Hotel & Suites

Hotel in San Antonio with free breakfast and fitness centre
Along with an indoor pool, this hotel has a fitness centre and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Best Western Plus Lackland Hotel & Suites offers 77 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This San Antonio hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Lackland Hotel & Suites. During your stay, you'll be close to Lackland Air Force Base. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast offered
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute drive from Lackland Air Force Base Visitor Center and 9 minutes from Lackland Air Force Base
Best Western Plus Lackland Hotel & Suites offers its guests an indoor pool and a fitness centre. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

A business centre and a meeting room are available. A vending machine, tour/ticket assistance, and concierge services are also featured at the business-friendly Best Western Plus Lackland Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this San Antonio hotel.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Atrea
Atrea Hotel
Best Western Atrea
Best Western Plus Atrea
Best Western Plus Atrea Hotel
Best Western Plus Atrea Hotel San Antonio
Best Western Plus Atrea San Antonio
Best Western Plus Lackland Hotel San Antonio
Best Western Plus Lackland Hotel
Best Western Plus Lackland San Antonio
Best Western Plus Lackland

Reviews

Best Western Plus Lackland Hotel & Suites Reviews

8.6

Excellent

8.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 595 out of 1001 reviews
Rating 8 - Good. 223 out of 1001 reviews
Rating 6 - Okay. 98 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

Reviews

8/10 Good

Joseph

Liked: Cleanliness
Okay
Stayed 4 nights in Jun 2025

8/10 Good

Luis

Liked: Staff & service, room comfort
It was a very nice hotel ,showers didn’t have a shower curtain and water spilled all over but not a deal breaker
Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Clean & quiet room. The staff were phenomenally helpful and thoughtful. I didn’t have to ask for help on how to navigate the area for my daughter’s graduation, they not only explained routes and times, but had maps printed with exact locations for parking. They also moved their morning breakfast time to accommodate those of us who were there for our grads. The whole hotel team made the experience very stress free!
Stayed 3 nights in Jun 2025

2/10 Terrible

luis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s not a clean
Stayed 3 nights in Jun 2025

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to where we needed to attend the graduation.
Stayed 4 nights in Jun 2025

10/10 Excellent

Paul R Jones, Jr Nancy Leah

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very close to the Lackland Air Force Base. I recommend it for those needing a place to stay during graduation ceremonies. The staff are very friendly.
Stayed 5 nights in Jun 2025

8/10 Good

Alixa

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

peter

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Hotel needs to be updated… it’s not even very clean.. hair from other people etc. found on the bed etc. recommend you find other hotel..
Stayed 1 night in Jun 2025

8/10 Good

Edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Billy

Stayed 3 nights in May 2025

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

2/10 Terrible

Knyah

Stayed 2 nights in May 2025

10/10 Excellent

mauricio

Stayed 3 nights in May 2025

8/10 Good

Cristina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
This hotel has definitely seen some better days. However, all of the staff were extremely friendly and helpful. The hallways were quiet. The breakfast was very good with plenty of options.
Stayed 1 night in May 2025

10/10 Excellent

Rodney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Alfred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jose

Stayed 1 night in May 2025

10/10 Excellent

Jasmine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was nice & clean! Great stay.
Stayed 2 nights in May 2025

10/10 Excellent

Mariana

Stayed 3 nights in Apr 2025

8/10 Good

Lynn

Liked: Staff & service
Breakfast was ok nothing special but decent variety. The staff were all awesome. The rooms clean but dingy and dated. The sinks dud not drain well.
Stayed 4 nights in May 2025

10/10 Excellent

China

Stayed 2 nights in May 2025

10/10 Excellent

Andrea

Stayed 1 night in May 2025

8/10 Good

Rogelio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rent a room cause we came in from out of town for a birthday party. Room was clean and had plenty of space.
Stayed 1 night in May 2025

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Would stay again!

Overall the hotel was very nice. A very busy place, but still quiet. I would most definitely stay there again.
Stayed 3 nights in May 2025

2/10 Terrible

Diane

Travelled with family
First room we were in was dirty. Old spill on wall, desk chair was filthy, hair on floor, both phones in room were in non-working order, towels were thin as paper and old.
Stayed 3 nights in May 2025