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Hampton Inn & Suites San Antonio Northwest/Medical Center

2.5 star property

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Photo gallery for Hampton Inn & Suites San Antonio Northwest/Medical Center

Exterior
Reception
In-room safe, desk, laptop workspace, blackout curtains
Free daily buffet breakfast
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
11426 IH 10 W, San Antonio, TX, 78230
  • Place, Huebner Oaks
    ‪2 min walk‬
  • Place, USAA Corporate Office Headquarters
    ‪12 min walk‬
  • Place, Crystal Ice Palace
    ‪19 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬

Room options

View all photos for King, Studio, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

King, Studio, Accessible, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Studio, 2 Queen Beds, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(30 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(11 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(45 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | In-room safe, desk, laptop workspace, blackout curtains

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(51 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds

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About this property

Hampton Inn & Suites San Antonio Northwest/Medical Center

Suburban hotel with free breakfast and fitness centre
This hotel features an indoor pool, a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site.
Hampton Inn & Suites San Antonio Northwest/Medical Center offers 107 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This San Antonio hotel provides complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Hampton Inn & Suites San Antonio Northwest/Medical Center gets good marks from our customers. During your stay, you'll be within walking distance of USAA Corporate Office Headquarters. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the comfy beds and spaciousness
  • 13 minutes by foot from USAA Corporate Office Headquarters and a 5-minute drive from University of Texas at San Antonio
  • Cats and dogs welcome for a fee
Hampton Inn & Suites San Antonio Northwest/Medical Center offers its guests an indoor pool and a fitness centre. WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Hampton Inn & Suites San Antonio Northwest/Medical Center. Free self parking is available.
Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Hotel San Antonio /Six Flags
SpringHill Suites San Antonio /Six Flags
Hampton Inn San Antonio Northwest
Hampton Inn Suites San Antonio Northwest/Medical Center
Hampton Inn & Suites San Antonio Northwest/Medical Center Hotel

Reviews

Hampton Inn & Suites San Antonio Northwest/Medical Center Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 632 out of 1089 reviews
Rating 8 - Good. 192 out of 1089 reviews
Rating 6 - Okay. 122 out of 1089 reviews
Rating 4 - Poor. 64 out of 1089 reviews
Rating 2 - Terrible. 79 out of 1089 reviews

Reviews

8/10 Good

Debra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked that it was renovated and the room design
Stayed 1 night in Aug 2025

10/10 Excellent

Kennan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Noraelia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Didn’t like the fact that it was under remodeling.
Stayed 1 night in Aug 2025

10/10 Excellent

Luis, Houston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean quiet place
Stayed 1 night in Aug 2025

10/10 Excellent

juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue was that we couldn’t regulate the water temperature in the shower
Stayed 1 night in Jul 2025

6/10 Okay

leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Thin walls… this noisy. Kids running halls/ loud talking… we could hear all.
Stayed 1 night in Aug 2025

10/10 Excellent

joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice shower apart toilet
Stayed 1 night in Aug 2025

6/10 Okay

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasn't able to sleep due to the people above us. Finally we had to go downstairs to the front desk at 1 am. No carts we available.
Stayed 1 night in Aug 2025

10/10 Excellent

Adrian

Stayed 2 nights in Jun 2025

10/10 Excellent

Angel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice. The room was very clean but the drains were clogged.
Stayed 6 nights in Jul 2025

6/10 Okay

Eva

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Adel

Travelled with family
The staff was great. The breakfast was delicious, but the pool looked a little dirty. The elevator made some kind of funny noise. It would shake when you’re in it . They were doing inside maintenance where there was curtain cornrows on the floor. And the dryer was broken so I couldn’t wash and dry my wet swimming clothes.
Stayed 2 nights in Jul 2025

8/10 Good

Fred

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Room good, location good as was near to Six Flags. They did not make up the room for the second nights stay which was disappointing.
Stayed 2 nights in Jul 2025

10/10 Excellent

Leonor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a bit warm the first night but after we talked to the front desk maintenance was there in less than 10 minutes and it was cold just how we like it breakfast was delicious overall stay was excellent
Stayed 2 nights in Jul 2025

8/10 Good

Thomas

Liked: Amenities
Ok
Stayed 1 night in Jul 2025

8/10 Good

Hazel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast! Great customer service.
Stayed 1 night in Jul 2025

6/10 Okay

Ashley

Stayed 2 nights in Jul 2025

6/10 Okay

Brandon

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Amber

Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities
Staff was amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, my non smoking room actually didn’t smell like cigarettes like some other hotels. Only thing I dislike was the no mirror in the restroom.
Stayed 1 night in Jul 2025

6/10 Okay

ERNESTO

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

2/10 Terrible

Erika

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was dirty the restrooms smell bad the staff in the afternoon is rude the food is cold and just gross the potatoes where not cooked the sausage over dried, no creamer for coffee and if the was creamers there was no coffe theres so much construction going on people coming in and out of the hallways our door in room 429 the was no lock room 329 microwave was broken the laundry was also out of order the patio area for the pool was dorty and old ised towels everywhere the whole hotel is sad and i will never stay there again
Stayed 4 nights in Jul 2025

10/10 Excellent

Shalaun

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Rolando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family and I stayed here for 3 nights. Teresa at the front desk was amazing! She was very friendly and made sure we had everything we needed. Breakfast was great! We will definitely be back for our other trips we have planned ahead. Thank you for making our stay comfortable and easy.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lana

Stayed 1 night in Jun 2025