Alexis Park Hotel

2.0 star property

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Photo gallery for Alexis Park Hotel

Standard Double Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi
Exterior
Exterior
Exterior
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
825 Polk Street, San Francisco, CA, 94109
  • Place, Great American Music Hall
    ‪1 min walk‬
  • Place, Van Ness Avenue
    ‪2 min walk‬
  • Place, The Regency Ballroom
    ‪5 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬

Room options

Standard Room, 1 King Bed

7.2 out of 10
Good
(34 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds

8.4 out of 10
Very good
(30 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Alexis Park Hotel

Hotel with free parking, near Lombard Street
A 24-hour front desk, express check-out and tour/ticket assistance are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a TV in a common area and a front desk safe. Change of towels is available on request
Alexis Park Hotel offers 28 accommodations, which are accessible via exterior corridors and feature a safe and a hairdryer. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a bath.

This San Francisco hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply).

Our customers tell us that they can't get enough of the helpful staff at Alexis Park Hotel. During your stay, you're just a quick walk from Great American Music Hall. Free WiFi in public areas, free self-parking and a round-trip airport shuttle (surcharge) are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe and TV in a common area
  • Guests speak favourably about the value of their stay and the clean guestrooms
  • Just a 4-minute drive from Moscone Convention Center and a few minutes from Oracle Park
  • Airport shuttle service available for a fee
As a guest of Alexis Park Hotel, you'll find tour/ticket assistance, express check-out, and a front desk safe. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This San Francisco hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of towels on request
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Alexis Park Hotel
Alexis Park Hotel San Francisco
Alexis Park San Francisco
Alexis Park Hotel Hotel
Alexis Park Hotel San Francisco
Alexis Park Hotel Hotel San Francisco

Alexis Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 261 out of 1000 reviews
Rating 8 - Good. 358 out of 1000 reviews
Rating 6 - Okay. 164 out of 1000 reviews
Rating 4 - Poor. 89 out of 1000 reviews
Rating 2 - Terrible. 128 out of 1000 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Carlos

Liked: Cleanliness, property conditions & facilities
The room was good, but it didn't have a mini fridge. The area is notoriously dirty, lots of homeless, but they didn't pose a threat. There are plenty of restaurants, cafes, and stores nearby.
Stayed 4 nights in Sep 2025

8/10 Good

MARCUS

Stayed 1 night in Sep 2025

6/10 Okay

Princess Jewel

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Sep 2025

10/10 Excellent

Frank, Cleveland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean
Stayed 3 nights in Sep 2025

10/10 Excellent

jesus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was near by stores mini marks
Stayed 2 nights in Sep 2025

4/10 Poor

Richard

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very run down part of town. Lots of homeless and substance use
Stayed 2 nights in Sep 2025

10/10 Excellent

Melitta

Liked: Cleanliness, staff & service, property conditions & facilities
I felt safe and was appreciative of parking being included. It was a short walk away from multiple fun food and entertainment options. Great place in the tenderloin
Stayed 1 night in Sep 2025

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

6/10 Okay

Michelle

Stayed 2 nights in Sep 2025

6/10 Okay

Thomas, McKinleyville

Travelled with partner
Disliked: Cleanliness, staff & service
Next to a bad neighborhood, sidewalks blocked by homeless encampments, strong odor of urine in stair well. I would not stay here again.
Stayed 2 nights in Sep 2025

6/10 Okay

Alden

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not having a refrigerator was a bummer. Shower had standing water. It's priced right and employees are helpful and nice.
Stayed 7 nights in Aug 2025

2/10 Terrible

Thanh Huong

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel was decent and the manager was very kind and helpful. But the area around the hotel was sketchy.
Stayed 1 night in Aug 2025

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people that were working were very nice and friendly. The surrounding area was kind of loud at night but I was able to sleep.
Stayed 2 nights in Aug 2025

8/10 Good

Romina

Liked: Cleanliness, staff & service, property conditions & facilities
It’s not located in the best area of San Francisco
Stayed 2 nights in Aug 2025

8/10 Good

Jennifer

Stayed 2 nights in Aug 2025

6/10 Okay

Theresa

Business traveller
Liked: Staff & service
Nice for the price. Included parking.
Stayed 1 night in Aug 2025

8/10 Good

Theresa

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Very nice for the location. Would be better if rooms had a fridge and microwave. Property also needs ice machine.
Stayed 1 night in Aug 2025

8/10 Good

Joey

Liked: Property conditions & facilities, room comfort
Room was really nice. Communication with person was difficult because couldn't understand what he was saying through plexiglass. Deposit was almost as much as the room, and 4 days later I'm still waiting to get it back.
Stayed 1 night in Aug 2025

10/10 Excellent

Erik

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Spot for a great price. the room was clean. parking was free was the best part
Stayed 2 nights in Aug 2025

8/10 Good

Judy

Got there early and was allowed to check in. Room was super clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Clean quiet, comfortable. Loved everything about this place will definitely be back.
Stayed 1 night in Aug 2025

10/10 Excellent

Edurne

Stayed 1 night in Jul 2025

8/10 Good

Ximenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was nice, although parking was rough and filled quickly, still always got a spot. I do wish there was a fridge or microwave in the room but there was not. Nice shower though and clean room! Would/ will stay again.
Stayed 2 nights in Jul 2025