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Hotel Bijou

4.0 star property
VIP Access

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Photo gallery for Hotel Bijou

Interior
Lobby sitting area
Interior entrance
Interior
Premium bedding, in-room safe, desk, laptop workspace

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

Map
111 Mason Street, San Francisco, CA, 94102
  • Union Square
    ‪5 min walk‬
  • Moscone Convention Center
    ‪11 min walk‬
  • Oracle Park
    ‪2 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪18 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Handlery Union Square Hotel

  • Pool
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (2449)
The price is €133
for 1 room
includes taxes & fees
24 Jun - 25 Jun
Handlery Union Square Hotel

About this property

Hotel Bijou

Timezone: America/Los_Angeles

Discover incomparable charm in any of our 65 guestrooms and suites. We offer delightful amenities such as free high-speed Internet access, full tub and shower, and more. 


Located in the Hotel Bijou, Gibson combines elegant and exceptional cocktails with a thoughtful menu subtly influenced by smoke and live fire. The casual yet refined bar and restaurant are designed to encourage sharing, community and conviviality. 


We are located in the heart of downtown, just blocks from Union Square, the Financial District, and some of the most popular attractions in the city. Visit Alcatraz, Golden Gate Park, Sausalito, and more, all just minutes from us.


A stay at Hotel Bijou provides a unique experience, placing you on the set of some of your favorite movies at our Union Square San Francisco hotel. Besides elegant, stylish décor, exceptional service, and a prime location in the heart of downtown San Francisco, Bijou also offers San Francisco luxury hotel amenities that seasoned travelers have come to expect. Spend the day exploring our city then retire to your guestroom outfitted with plush comforters, complimentary high-speed Internet access, and more. We can’t wait to welcome you to our hotel near Powell Street in San Francisco.
Amenities at Hotel Bijou:

$15 dine in credit at Gibson Restaurant
Cable television
High-speed wireless Internet access
Two-line phone with voicemail & data port
Full tub & shower
Writing desk
Iron & ironing board
Electric lock
100% non-smoking room
ADA-compliant guestrooms available
Pets welcome, subject to $25 daily cleaning fee
On request turn down service
Flat Screen TV
In-Room spa services - 4 hour advance notice is needed
Gilchrist and Soames Bath Amenities
In-Room Fitness Kit available upon request
Personalized concierge service
This property does not provide air conditioning, fans are provided in all rooms. 



Valet parking is available: $45 plus tax for standard sized cars & $55 plus tax for oversized cars and SUVs. 


$25.00 pet cleaning fee paid directly to the hotel if applicable. 

$25 Urban Fee plus Tax per night will be collected at the property.


 


Gibson Restaurant -  Live fire cooking, with charcoal-grilled sourdough bread. The bread is offered with an assortment of spreads and, like much of the rest of the menu, is intended for sharing.


  Located in the heart of downtown

Our customers tell us that they can't get enough of the helpful staff at Hotel Bijou. During your stay, you're just a quick walk from Union Square. Enjoy features like free WiFi in public areas, plus a business centre and concierge services.
  • Free Wi-Fi in some public areas
  • Amenities include a front desk safe, locker space and a business centre
  • Within a 15-minute walk of Moscone Convention Center and Union Square
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. A business centre and a meeting room are available. Hotel Bijou also features multilingual staff, coffee/tea in common area, and concierge services. A complete renovation of Hotel Bijou was completed in January 2019.

This 4-star San Francisco hotel is smoke free.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 6:00 AM to midnight; USD 55 per night; discounts available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1911
  • Locally-owned and organised tours and activities
  • Renovated entire property - January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Bar/lounge
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per night, plus a one-time cleaning fee of USD 25
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 55.00 per night (250 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 25.00 per accommodation, per night plus a one-off USD 25 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Prepaid credit cards are not accepted for any bookings or on-site payments
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bijou Hotel
Bijou San Francisco
Hotel Bijou
Hotel Bijou San Francisco
Bijou Hotel San Francisco

Hotel Bijou Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 284 out of 767 reviews
Rating 8 - Good. 194 out of 767 reviews
Rating 6 - Okay. 128 out of 767 reviews
Rating 4 - Poor. 81 out of 767 reviews
Rating 2 - Terrible. 80 out of 767 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Stayed 1 night in Mar 2025

10/10 Excellent

Hongje

Stayed 6 nights in Jan 2025

10/10 Excellent

Denise

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The inside and the staff are amazing. Just the area around is a little dirty but it is located a block away from everything. Overall it is an amazing hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Alyssa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

The inside of this hotel is gorgeous. Very cozy and well maintained! Punya was especially helpful, he made sure we had everything we needed and he was fun to talk to! The room itself was clean and cute, the window opened up over a busy street of course, so we just had that closed to keep noise down. The beds are so soft and the bathroom was spacious and well stocked!
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Beautiful hotel, very friendly staff. Not a so good location. Lots of street noise bot to mention homeless people everywhere. Does offer parking, nor parking garage vouchers. Hard to find where to park
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were great! The only thing was just to be aware in the area you’re in, but that’s not the hotels fault. The only thing we wished for was a mini fridge and a safe in the hotel room.
Stayed 3 nights in Mar 2025

6/10 Okay

Amandeep

Liked: Cleanliness, staff & service
1. They say breakfast included but it's grab and go breakfast...Like muffins and coffee but the not the regular breakfast 2. The street next to it is very unsafe due to so many homeless 3. We booked rooms with 2 queens bed but it was in real extremely small 4. There is no AC and it was damn hot in our room. Called the front desk to get a response please find fan in the closet 5. Parking is across the street but very expensive it's $60 even when outside it was written $30
Stayed 1 night in Mar 2025

10/10 Excellent

Jadie, Orangevale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Yasmeen

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful but a bit noisy at nite

I really liked this hotel. It was clean, staff friendly, and the room was high quality compared to other places I've stayed in the area for similar prices. The noise outside was a pretty big factor though. Music playing outside my window until well past midnite. They provided earplugs. I'm a heavy sleeper so I slept just fine. But i could see a more sensitive sleeper having a very bad night. Like most of downtown SF derelicts all around but this block seemed particularly vibrant. I know homeless people are harmless so it didn't bother me but I could see others feeling unsafe wanting an uber to pull right up to the door of this hotel after dark. A very quaint, totally lovely hotel otherwise. Both one of my favorites due to how quality the hotel itself is, mixed with a bit of a concern because the neighborhood seems to affect this place more than others (particularly with the noise -- a full-on street party going on outside my window kind of thing).
Stayed 1 night in Feb 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
I think my star rating of 4 was generous because even though there were aspects of this hotel that were amazing, the location and noise factor make it uncomfortable. The staff were absolutely amazing; friendly, helpful, and very cheerful. I loved the look of the hotel; with high end and thoughtful décor, I felt like I was in a 1920's speakeasy. The room was spacious and accommodating, although the bed was a bit squeaky and not so comfortable. I also would have really liked a small refrigerator to keep my beverages cold. Now for the not so good, and not the fault of Hotel Bijou. It was recommended that I stay in the Union Square district, which I put in my search criteria on Hotels.com. Hotel Bijou came up as an option, and the cuteness factor drew me in. What I did not realize is that it is in the Tenderloin district, which gets extremely loud and a bit sketchy at night. The hotel does not have AC, so I had to open a window to get some cold air, and this was in February. People yelled and screamed until 2:30 in the morning. Which is guess the complementary ear plugs were a good indication of what was to come. I also do not recommend walking outside passed dark. So even though this was not a great location, the hotel's cuteness and friendly staff were enough to still leave a high rating.
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 1 night in Feb 2025

6/10 Okay

wendy, redding

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean and the staff were nice. The doors were barely wide enough for my wheelchair. The room needed more trash cans
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephanee

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Natalie

Travelled with family
Liked: Cleanliness, staff & service
The rooms were very nice! But there was no breakfast included only coffee, water, muffins, yogurt and oranges. It shows a bar but was never opened. And hotel has no parking. And yes it’s a very loud area do to homeless the rooms have ear plugs.
Stayed 2 nights in Feb 2025

8/10 Good

Angelique, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Taylor Jade

Business traveller
Liked: Staff & service
Disliked: Amenities
This property was definitely advertised to be a bit more upscale than it was... the first room I was in had a toilet that did not work. The staff were nice enough to move me to a better room. It is very very loud in this hotel. They luckily provided earplugs which were super helpful. Great place if you are super on a budget- very sketchy on the street adjacent to the hotel but otherwise very walkable to a lot of things in the neighborhood.
Stayed 5 nights in Feb 2025

8/10 Good

Vahid

Liked: Cleanliness, staff & service, property conditions & facilities
walkable
Stayed 6 nights in Jan 2025

6/10 Okay

MIA ANGELINA

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
You get what you pay for however, the bed and pillow had stains on them of make up I want to believe. The bed had hairs on it and the bathroom tub had a hair on it. The towel smell of bleach but the staff was helpful and friendly. Noises at night but overall did the job.
Stayed 3 nights in Feb 2025

10/10 Excellent

Seth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the price
Stayed 2 nights in Feb 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is a little close to the Loin, but i felt like it was the very last street of it, or the first one outside of it. I attended two events that i could walk to and never once did i feel unsafe. Homeless people in downtown areas come with the territory. I was only disappointed they didn't have a functioning bar/restaurant, as my plans were to not really go anywhere. The staff were top notch and Chris really knows how to lay the hospitality on thick. As a hotelier myself, customer service goes above and beyond anything else a property can offer.
Stayed 4 nights in Jan 2025

10/10 Excellent

GEANY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Amahirani

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The place was very dirty and their staff were rude! Not a good place to stay ever again
Stayed 2 nights in Dec 2024