Tilden Hotel

2.0 star property

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Photo gallery for Tilden Hotel

Exterior
Lobby
Exterior
Junior Suite | Pillow-top beds, in-room safe, individually decorated
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Gym
  • Parking available
  • Business services
  • Bar

Explore the area

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345 Taylor St, San Francisco, CA, 94102
  • Place, Warfield Theatre
    ‪5 min walk‬
  • Place, Westin St Francis Hotel Glass Elevators
    ‪5 min walk‬
  • Place, Union Square
    ‪5 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪17 min drive‬

Room options

Deluxe Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 43 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Standard Double Room

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Penthouse (Rooftop)

  • 56 sq m
  • Sleeps 2
  • 1 Single Murphy Bed

Similar properties

About this property

Tilden Hotel

Hotel with a restaurant, near Asian Art Museum of San Francisco
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and a 24-hour front desk.
Tilden Hotel offers 118 accommodations with MP3 docking stations and a safe. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 55-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Tilden Hotel, you're just a quick walk from Union Square. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Valet parking available for a fee
  • Services include a porter, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • 11 minutes by foot from Asian Art Museum of San Francisco and a 3-minute drive from Lombard Street
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. A 24-hour fitness centre, multilingual staff, and a garden are also featured at the business-friendly Tilden Hotel. For a fee, parking is available.

This San Francisco hotel is smoke free.

El Mariachi – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Le Carousel Patisserie – This café specialises in French cuisine. Open selected days.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Secured valet parking on site (USD 69 per day)
  • Limited on-site valet parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • El Mariachi
  • Le Carousel Patisserie

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • High-pile carpet in room
  • Lift (81 centimetre wide door)

More

  • 1 building
  • 9 floors
  • Built in 1928
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 17 March and 31 May.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 69 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mark
Hotel Mark Twain
Hotel Mark Twain San Francisco
Mark Twain Hotel
Mark Twain San Francisco
Twain Hotel
Tilden Hotel San Francisco
Tilden San Francisco
Mark Twain Hotel
Hotel Mark Twain
Tilden Hotel Hotel
Mark Twain San Francisco
Tilden Hotel San Francisco
Tilden Hotel Hotel San Francisco

Tilden Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 230 out of 938 reviews
Rating 8 - Good. 321 out of 938 reviews
Rating 6 - Okay. 218 out of 938 reviews
Rating 4 - Poor. 104 out of 938 reviews
Rating 2 - Terrible. 65 out of 938 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Eric

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2025

8/10 Good

Eli

Travelled with family
Liked: Cleanliness, staff & service
Stayed at hotel during remodeling. So there was a dumpster out front and the bar and coffee area where out of service. The internet was out so the TV wasnt working. However the room and atmosphere where great. I will return when all.amenities are open.
Stayed 1 night in Oct 2025

4/10 Poor

Victoria

Business traveller
The property was still under construction. Nothing was open yet like it looks on the pictures. The rooms were okay but did have a weird smell. The disappointment comes from all the homeless there is around that area.
Stayed 2 nights in Oct 2025

4/10 Poor

Wade

Disliked: Cleanliness, property conditions & facilities, room comfort
Doing construction on hotel so a lot of problems
Stayed 4 nights in Sep 2025

6/10 Okay

Fernando

Travelled with group
Be sure you know that you’re staying in the Tenderloin. Pictures look much nicer than the hotel actually was. Restaurant, bar and coffee shop were all closed and not operating. Building is old, so they have a window AC instead of central air. Rug smelled musty when first came into the room. WiFi was not working at all, and it had very bad reception.
Stayed 5 nights in Sep 2025

6/10 Okay

Roberto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The elevators were out dated and the room was not leveled.
Stayed 3 nights in Sep 2025

8/10 Good

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Rimvydas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was only one tiny elevator, which was out of service, so guests had to take multiple flights of stairs with their luggage.
Stayed 1 night in Sep 2025

8/10 Good

Chelsi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was nice. Room was pretty clean! Outside was gross but not the hotels fault
Stayed 1 night in Sep 2025

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty
Stayed 3 nights in Sep 2025

2/10 Terrible

Ramon

Stayed 3 nights in Sep 2025

6/10 Okay

Alejandra

Liked: Staff & service
Disliked: Property conditions & facilities
Tilden was an ok stay if you just need somewhere to sleep. The hotel was under construction/ renovations while I was there so there was a lot of clutter and construction workers walking in and out of the entrance. Not a big issue check in was simple. The elevator is TINY and barely fits 3 people. You can hear your neighbors through the walls pretty easily and the rooms are simple and seem to be getting updated? Idk it kinda felt somewhere in between new and old. I didn’t like that I could see other rooms across the courtyard through my windows. The room was clean though, that’s always important. But the bathroom was tiny and I’m 5,2 so I don’t like when the mirrors are high above the sink I couldn’t really see myself lol. The area in front of the hotel was clean enough but once you turn the corner you are bombarded with rows of homeless people. Which can be pretty scary, I wouldn’t suggest a nighttime stroll. The employees were very nice and helpful! Especially considering all that’s going on. It was a bit of a chaotic stay and I probably wouldn’t stay here again unless it was the last option. Maybe after the renovations….
Stayed 4 nights in Sep 2025

2/10 Terrible

Andre

Disliked: Staff & service
The hotel was not really as it was pictured. Significantly older and did not really give a “boutique” feel. Minor upgrades would make a major impact here. Check in was tough as I waited outside for 10 minutes. The front desk attendant was sitting on the couches with his feet up in the dark and didn’t see me trying to get in. The elevator was is very slow and small. The last night of my stay, my TV did not work. Also, they should consider giving their guests water… The daytime staff members were nice upon entering and exiting the lobby. The housekeeping staff did great with room refreshing.
Stayed 3 nights in Sep 2025

8/10 Good

Christian

Travelled with group
Liked: Staff & service

Central hotel

Impulsive staying over in SF with family and friends.
Stayed 1 night in Sep 2025

4/10 Poor

Umair

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Elevators are uncomfortably small. Room was nice but everything felt cheap, it felt like you had to be extra careful. Staff isn’t friendly.
Stayed 1 night in Aug 2018

6/10 Okay

Steve

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Small space

Room is very small, especially the bathroom. The pictures on hotels.com and online are deceiving. The bathroom and the sink are much smaller than shown. The hotel elevator only fits 4 people with luggage. It's a very small elevator and hotel, as well as room.
Stayed 2 nights in Mar 2020

10/10 Excellent

Svetlana Sulimani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly and helpful staff, good location

It was not good time to stay in hotel because of Covid-19, but the staff did everything to make our stay better. Very friendly and helpful staff
Stayed 3 nights in Mar 2020

6/10 Okay

John K

Travelled with family
Liked: Cleanliness

Overnight in San Francisco

Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Modern, clean, nice restaurant & cafe. Lovely, helpful staff.
Stayed 4 nights in Mar 2020

4/10 Poor

Elisha

Stayed 2 nights in Mar 2020

10/10 Excellent

Maria, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean, cozy and centrally located. Everybody was very nice and helpful. I enjoyed the complimentary coffee and the afternoon cookies :) Would definitely recommend this place.
Stayed 3 nights in Feb 2020

8/10 Good

Royer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Nice room. Very,very noisy had trouble sleeping last night
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Ping pong table. Unexpected restaurant credit.
Stayed 2 nights in Feb 2020