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Hacienda El Santuario San Miguel de Allende

4.0 star property
VIP Access

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Photo gallery for Hacienda El Santuario San Miguel de Allende

Breakfast, lunch, dinner and brunch served
Property video
Hallway
Master Suite | Premium bedding, down duvets, minibar, in-room safe
Rooftop bar, al fresco dining, open daily

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Aldama 41, Zona Centro, San Miguel de Allende, GTO, 37700
  • Place, Church of San Miguel Arcángel
    ‪5 min walk‬
  • Place, Allende Garden
    ‪5 min walk‬
  • Place, San Miguel de Allende Historical Museum
    ‪7 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Petite Suite

Petite Suite | Premium bedding, down duvets, minibar, in-room safe

Petite Suite

7.8 out of 10
Good
(6 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Master Suite Doble

Master Suite Doble | Premium bedding, down duvets, minibar, in-room safe

Master Suite Doble

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Grand Master Suite

Grand Master Suite | Premium bedding, down duvets, minibar, in-room safe

Grand Master Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Master Suite

Master Suite | Premium bedding, down duvets, minibar, in-room safe

Master Suite

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Jr. Suite

Jr. Suite | Premium bedding, down duvets, minibar, in-room safe

Jr. Suite

9.4 out of 10
Exceptional
(12 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hacienda El Santuario San Miguel de Allende

A full-service spa, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, coffee/tea in a common area and spa services.
Hacienda El Santuario San Miguel de Allende offers 30 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. This San Miguel de Allende hotel provides complimentary wired and wireless Internet access.

Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wol-Ha. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Hacienda El Santuario San Miguel de Allende. During your stay, you're just a quick walk from Church of San Miguel Arcángel. Free WiFi in public areas, a full-service spa and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at La SanMiguelada, a family restaurant that serves Mexican cuisine
  • Breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Treat yourself to hot stone massages, facials or body scrubs at Wol-Ha
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Juarez Park and 4 minutes on foot from Church of San Miguel Arcángel
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Hacienda El Santuario San Miguel de Allende offers its guests a full-service spa. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 291 square feet (27 square metres) and includes conference space. Spa services, a library, and a terrace are also featured at the business-friendly Hacienda El Santuario San Miguel de Allende. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. A complete renovation of Hacienda El Santuario San Miguel de Allende was completed in January 2023.

This 4-star San Miguel de Allende hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 8:00 AM to 11:00 AM.
La SanMiguelada – This family restaurant specialises in Mexican cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Terraza Azul – This rooftop bar specialises in Mexican cuisine. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Secured parking on site (MXN 350 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: MXN 300 for adults and MXN 300 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La SanMiguelada
  • Terraza Azul

Things to do

  • Art gallery
  • Full-service spa
  • Library
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 291 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Built in 1571
  • Colonial architecture
  • Communal living room
  • Reception hall
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 800 per pet, per night
  • Maximum 2 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately MXN 300 for adults and from MXN 300 for children
  • Airport shuttle fee: MXN 4499 per vehicle (return, maximum occupancy 3)
  • Secured self-parking fee: MXN 350 per day
  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hacienda El Santuario San Miguel de Allende offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number HSH9906289X7

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hacienda El Santuario
Hacienda El Santuario Centro
Hacienda El Santuario Centro Hotel
Hacienda El Santuario Centro Hotel San Miguel de Allende
Hacienda El Santuario Centro San Miguel de Allende
Hacienda El Santuario Hotel San Miguel de Allende
Hacienda El Santuario Hotel
Hacienda El Santuario San Miguel de Allende
Hacienda El Santuario
Hacienda El Santuario San Miguel de Allende Hotel

Hacienda El Santuario San Miguel de Allende Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 665 out of 1001 reviews
Rating 8 - Good. 207 out of 1001 reviews
Rating 6 - Okay. 78 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Karen St.

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 6 nights in Feb 2026

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful hotel, lovely staff and great food!
Stayed 3 nights in Feb 2026

10/10 Excellent

Kenneth M

Stayed 3 nights in Feb 2026

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
amazing ambiance and artwork throughout the hotel, great location, friendly staff
Stayed 3 nights in Feb 2026

6/10 Okay

Eddie

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice, expensive for the price, bathroom didn’t have a fan. Check-in and out was a little slow, staff was nice. The best thing about the place was the garden.
Stayed 1 night in Feb 2026

10/10 Excellent

Amanda

Stayed 3 nights in Feb 2026

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was clean and staff members were very friendly and helpful. Our only caveat was the rather shallow but steep stairs, although it was worth being on the second floor. The place is beautiful and the breakfasts were very good.
Stayed 4 nights in Jan 2026

10/10 Excellent

ROSALINDA, SAN ANTONIO

Liked: Cleanliness, amenities, property conditions & facilities
Very humbling. Loved the hotel and closeness to downtown.
Stayed 4 nights in Jan 2026

8/10 Good

tara

Travelled with family
Liked: Cleanliness, staff & service, amenities
Lovely hotel great location
Stayed 4 nights in Jan 2026

8/10 Good

Magdalena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All good, except our room was ready and got us excited when we arrived at 1 p.m., but check-in was at 3 p.m. It would have been 800.00 pesos more if we had checked in early. For the price of the hotel, I would think it would be free since it was the slow season in mid-January. The buffet on Sundays is good but a bit expensive if you don’t eat a whole lot. It’s nice though.
Stayed 1 night in Jan 2026

8/10 Good

Saila

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The properties incredibly beautiful and decorated in an extremely artistic fashion. It is located very conveniently near the central square.
Stayed 3 nights in Dec 2025

10/10 Excellent

Cecelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning property, exquisite details, quiet and peaceful.
Stayed 3 nights in Jan 2026

4/10 Poor

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Most of staff very pleasant but front desk manager, Pamela, was arrogant to point of being openly disrespectful. Expedia called numerous times trying to correct my bill but she was unwilling to credit my credit card. Instead , she wanted me to contact ban America
Stayed 3 nights in Jan 2026

2/10 Terrible

Moises

Stayed 4 nights in Jul 2024

10/10 Excellent

Swaara Heli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

6/10 Okay

HERMANN

Travelled with family
Liked: Cleanliness
Kitchen close on the 1 of January No service after 8
Stayed 1 night in Jan 2026

10/10 Excellent

Carlos

Stayed 1 night in Dec 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great
Stayed 2 nights in Dec 2025

10/10 Excellent

Peter

Stayed 4 nights in Dec 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes. It was perfect
Stayed 2 nights in Nov 2025

6/10 Okay

Felix

Liked: Property conditions & facilities
I paid for the Grand Master Suite – and while I got a room that had everything listed, it was definitely not the room that displayed in the pictures. Pictures showed a suite that is spacious and large, and had a bathtub – I got a relatively suite that was a series of small rooms. It felt like I didn't actually get what I paid for. Both nights there was live /loud music in the restaurant area and I could hear it from the room. Bathroom smelt like sewage. Carbon monoxide alarm was beeping first night and I couldn't sleep – had to get it removed. Hotel said the store was closed and couldn't get me toothpaste at night.
Stayed 2 nights in Nov 2025

10/10 Excellent

Irineo

Beautiful place!
Stayed 4 nights in Nov 2025

10/10 Excellent

Yolanda G

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room super clean. Beautiful hotel.
Stayed 4 nights in Oct 2025

8/10 Good

Silvia, Newark

Stayed 2 nights in Nov 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel in the heart of San Miguel. It was a perfect location that allowed us to walk to all of the festivities while also being far enough away from the plaza to be restful and quiet. Their courtyard and gardens are so lovely that you almost don't want to leave the hotel.
Stayed 4 nights in Oct 2025