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Hilton Garden Inn Santa Marta

3.5 star property

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Photo gallery for Hilton Garden Inn Santa Marta

Terrace/patio
Terrace/patio
Lobby
Room, 1 King Bed, Ocean View | In-room safe, blackout curtains, soundproofing, free cots/infant beds
Daily full breakfast (COP 50000 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Carrera 1C No. 24-04, Santa Marta
  • Place, Santa Marta Bay
    ‪1 min walk‬
  • Place, Marina Santa Marta
    ‪3 min walk‬
  • Place, Parque de los Novios
    ‪6 min walk‬
  • Airport, Santa Marta (SMR-Simon Bolivar)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(17 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(29 reviews)
  • Ocean view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Room, 2 Double Beds

8.8 out of 10
Excellent
(21 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower) | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

Room, 2 Double Beds, Ocean View | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Room, 2 Double Beds, Ocean View

8.0 out of 10
Very good
(14 reviews)
  • Ocean view
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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The price is €83
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AC Hotel by Marriott Santa Marta

About this property

Hilton Garden Inn Santa Marta

Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a poolside bar and a snack bar/deli are on-site.
Hilton Garden Inn Santa Marta offers 132 air-conditioned accommodations with laptop-compatible safes and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

This Santa Marta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Santa Marta. During your stay, you're just a quick walk from Santa Marta Bay. You'll find features such as free WiFi in public areas and free self-parking, plus 2 bars.
  • Free WiFi and wired Internet
  • Free self-parking
  • The restaurant, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Steps from Santa Marta Bay and 3 minutes on foot from Marina Santa Marta
  • Cats and dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Santa Marta offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 3 meeting rooms. A terrace, multilingual staff, and a garden are also featured at Hilton Garden Inn Santa Marta. Free self parking is available.

This 3.5-star Santa Marta hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Garden Grille & Bar – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; COP 50,000 for adults and COP 31,000 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 85000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 26 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately COP 50000 for adults and from COP 31000 for children
  • Pet fee: COP 85000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10:00 AM to 7:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Santa Marta Hotel
Hilton Garn Inn ta ta Hotel
Hilton Santa Marta Santa Marta
Hilton Garden Inn Santa Marta Hotel
Hilton Garden Inn Santa Marta Santa Marta
Hilton Garden Inn Santa Marta Hotel Santa Marta

Hilton Garden Inn Santa Marta Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 523 out of 853 reviews
Rating 8 - Good. 202 out of 853 reviews
Rating 6 - Okay. 64 out of 853 reviews
Rating 4 - Poor. 33 out of 853 reviews
Rating 2 - Terrible. 31 out of 853 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

J jesus

Stayed 3 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless. The staff so kind and accommodating with any request. They even sent up to my room a Happy Birthday Cake. So sweet. Love you guys.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeffrey B

Stayed 3 nights in Nov 2025

10/10 Excellent

Freddie, Fort Myers

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well appointed, staffed and comfortable. Food was great with a varied selection of local dishes. Modern rooms and great views from the rooftop pool and terrace bar. Surprisingly affordable as well.
Stayed 4 nights in Oct 2025

10/10 Excellent

Madelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Oct 2025

10/10 Excellent

Edwin

Stayed 5 nights in Oct 2025

8/10 Good

Fabricio

Liked: Cleanliness, staff & service, property conditions & facilities
Dinner buffet was not as good as expected. Streets around do not show good maintenance.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sander Castro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 3 nights in Sep 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible, close to shops , beach , marina , supermarket across the street, close to restaurants
Stayed 9 nights in Aug 2025

10/10 Excellent

Anibal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kalvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, very clean, and very walkable
Stayed 5 nights in Jul 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of construction going on around the property
Stayed 7 nights in Aug 2025

10/10 Excellent

Magda

Stayed 7 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Jul 2025

10/10 Excellent

Christina

Stayed 4 nights in Aug 2025

10/10 Excellent

Alvaro Ernesto

Liked: Cleanliness, amenities
Pleasent.
Stayed 4 nights in Aug 2025

8/10 Good

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly!!!! Thank you!!!
Stayed 4 nights in Aug 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very
Stayed 4 nights in Aug 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was awesome! The staff was very friendly and helped me to get around.
Stayed 7 nights in May 2025

10/10 Excellent

REMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 3 nights in Apr 2025

6/10 Okay

Gervaise

Travelled with family
Disliked: Cleanliness

Not impressed

Windows had not been clean in ages, within booking in and paying at desk, tell phone room to ask for payment, told them paid, when booking out agains said had not paid, thus took staff 10 minutes to confirm paid within 5 minutes at hotel. Pool is just a big bath, 20 people in pool it was full
Stayed 4 nights in Jul 2025

8/10 Good

Carey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fairly decent location. A couple of restaurants and a grocery store within a block. Also walking distance from Marsol bus station. About a half mile from Parque de Novios. Breakfast was good. I did wait 25 minutes for an omelette that never arrived at my table. It was very busy that morning. Room was básico but comfortable. I would stay there again.
Stayed 5 nights in Jul 2025

10/10 Excellent

JOSEPH, SUNNY ISLES BEACH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for value
Stayed 5 nights in Jul 2025

10/10 Excellent

Maribel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo estaba muy bien
Stayed 3 nights in Jul 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025