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Hotel Palacio del Carmen, Autograph Collection

5.0 star property

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Photo gallery for Hotel Palacio del Carmen, Autograph Collection

Experience the grandeur of this elegantly designed space with a high ceiling and exposed beams, featuring a stunning chandelier and comfortable seating area.
Relax in a classic room with a large bed, wooden nightstand, and comfortable chair.
Enjoy a traditional dining experience with a table set for two, a beautiful painting, and a classic wooden cabinet.
Stunning hall with high ceilings and a beautiful mosaic mural, featuring rows of comfortable seating and large windows.
Relax in comfort with plush leather armchairs and a warm, inviting atmosphere.

Popular amenities

  • Parking included
  • Bar
  • Pool
  • Housekeeping
  • Room service

Explore the area

Map
Oblatas, s/n, Santiago de Compostela, La Coruna, 15703
  • Obradoiro Square
    ‪7 min walk‬
  • Santiago de Compostela Cathedral Museum
    ‪7 min walk‬
  • Santiago de Compostela Cathedral
    ‪8 min walk‬
  • Santiago de Compostela (SCQ-Lavacolla)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(22 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Garden View

Deluxe Room, 1 King Bed, Non Smoking, Garden View | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, Garden View

9.0 out of 10
Wonderful
(8 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Palacio del Carmen, Autograph Collection

Luxury hotel with 24-hour fitness centre and 24-hour front desk
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hotel Palacio del Carmen, Autograph Collection offers 74 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Santiago de Compostela hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Palacio del Carmen, Autograph Collection. During your stay, you're just a quick walk from Santiago de Compostela Cathedral. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Mediterranean cuisine while dining at El Camelio Restaurant
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Within a 10-minute walk of Santiago de Compostela Cathedral and University of Santiago de Compostela
Hotel Palacio del Carmen, Autograph Collection offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Palacio del Carmen, Autograph Collection. Free self parking is available.

This 5-star Santiago de Compostela hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
El Camelio Restaurant – This restaurant specialises in Mediterranean cuisine.
AC Lounge – This gastropub specialises in Mediterranean cuisine. Open daily.
24-hour room service is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 12 per stay)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Lounge
  • El Camelio Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 per person
  • Fee for in-room wireless Internet: EUR 12.00 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

AC Carmen
AC Palacio Carmen
AC Palacio Carmen Autograph Collection
AC Palacio Carmen Autograph Collection Hotel
AC Palacio Carmen Autograph Collection Santiago de Compostela
Ac Hotel Santiago De Compostela
Ac Hotels Santiago De Compostela
Hotel Palacio Carmen Autograph Collection Santiago de Compostela
Hotel Palacio del Carmen, Autograph Collection Hotel

Hotel Palacio del Carmen, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 315 out of 481 reviews
Rating 8 - Good. 125 out of 481 reviews
Rating 6 - Okay. 24 out of 481 reviews
Rating 4 - Poor. 13 out of 481 reviews
Rating 2 - Terrible. 4 out of 481 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming with beautiful garden at a quiet edge of Santiago. Would come again
Stayed 2 nights in Apr 2025

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchas gracias por sus atenciones, la propiedad es muy bonita.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a brilliant location. 5 mins walk to heart of Santiago
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Aldey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, close to everything.
Stayed 1 night in Mar 2025

6/10 Okay

Lena, Chestnut Hill

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
The hotel is far from a five star property. The common areas are very nice and the restaurant had great food. The location is slightly outside the center, which makes for a quiet location. Unfortunately, the rooms are dated. The bed was rackety, the pillows hard synthetic material and the bathtub/shower builder grade cheap materials, and not that well cleaned at that. We arrived late and had a restaurant reservation, so the person at the desk suggested we leave our luggage at the desk and go eat first - a reasonable suggestion, however, in most hotels of this caliber, they would bring the luggage to your room for you. Overall, we would not stay there again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Vivian

Stayed 6 nights in Mar 2025

10/10 Excellent

Lene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and spacious room and super friendly staff. Food in the restaurant was delicious
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury with greed

Hotel was excellent. However every hotel (from simple to luxurious) has a tea or coffee setup in the room. This hotel does not. And if you make the trip down to pick up a cup of tea they charge you $3.00. That’s GREEDY.
Stayed 2 nights in Mar 2025

10/10 Excellent

Francisco

Stayed 3 nights in Mar 2025

6/10 Okay

FRANCIS

Liked: Property conditions & facilities
O
Stayed 4 nights in Mar 2025

10/10 Excellent

josé

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bello, facil de llegar y serca de la catedral
Stayed 4 nights in Mar 2025

10/10 Excellent

Roberto

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent
Stayed 2 nights in Feb 2025

10/10 Excellent

LAIDEL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! The staff is incredibly friendly and professional. Highly recommended!
Stayed 3 nights in Jan 2025

2/10 Terrible

Peter

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Travis

Liked: Amenities, property conditions & facilities
Excellent service and close to the Cathedral for easy access.
Stayed 2 nights in Dec 2024

10/10 Excellent

aline

Great
Stayed 1 night in Nov 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

felicia

Stayed 1 night in Oct 2024

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and room was great. Staff were wonderful. Food un restaurant was outstanding. I didn’t like that the price doubled because there was a conference in town
Stayed 1 night in Oct 2024

10/10 Excellent

Lunguang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet is very good. Hotel layout, cafe and hallway are neat. Garden will be good to relax in warm weather.
Stayed 1 night in Oct 2024

8/10 Good

ALEJANDRO, Fort Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities
Karel great help, a professional
Stayed 1 night in Oct 2024

4/10 Poor

Ramon, Naples

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location walking distance to the cathedral. Not as advertised as a 4 star.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a quiet area but just 7 minutes walk to the amazing cathedral and square . Great room overlooking the gardens with a side view of the cathedral. Spacious room with great facilities and very comfortable bed. Staff were amazingly friendly and helpful. Great food.
Side view from our room
Stayed 3 nights in Sep 2024