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City Express by Marriott Santiago Aeropuerto Chile

3.0 star property

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Photo gallery for City Express by Marriott Santiago Aeropuerto Chile

Restaurant
Business centre
Reception
Room, 2 Double Beds | In-room safe, desk, iron/ironing board, bed sheets
Gym

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Av. Américo Vespucio Oriente 1295, Pudahuel, Santiago, 8340422
  • Place, Mall Plaza Oeste
    ‪10 min drive‬
  • Place, University of Santiago-Chile
    ‪12 min drive‬
  • Place, Plaza de Armas
    ‪14 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, desk, iron/ironing board, bed sheets

Room, 2 Double Beds

9.0 out of 10
Wonderful
(33 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, bed sheets

Room, 1 Queen Bed

8.8 out of 10
Excellent
(55 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, bed sheets

Superior Room, 1 Queen Bed

  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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About this property

City Express by Marriott Santiago Aeropuerto Chile

This smoke-free hotel features a fitness centre, a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, 24-hour room service, a business centre and a meeting room are on-site.
City Express by Marriott Santiago Aeropuerto Chile offers 142 accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at City Express by Marriott Santiago Aeropuerto Chile. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus a gym.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • 11 minutes by car from University of Santiago-Chile and 11 minutes from Parque Quinta Normal
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. A roundtrip airport shuttle is free (available 24 hours). The business-friendly City Express by Marriott Santiago Aeropuerto Chile also features a fitness centre, coffee/tea in common area, and dry cleaning/laundry services.

This 3-star Santiago hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:30 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Area shuttle (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CLP 50000 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CLP 50000 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
City Express by Marriott Santiago Aeropuerto Chile offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

City Express Santiago Aeropuerto Hotel
City Express Aeropuerto Hotel
City Express Aeropuerto
City Express tiago Aeropuerto
City Express Santiago Aeropuerto
City Express by Marriott Santiago Aeropuerto Chile Hotel
City Express by Marriott Santiago Aeropuerto Chile Santiago

City Express by Marriott Santiago Aeropuerto Chile Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 575 out of 1009 reviews
Rating 8 - Good. 274 out of 1009 reviews
Rating 6 - Okay. 98 out of 1009 reviews
Rating 4 - Poor. 30 out of 1009 reviews
Rating 2 - Terrible. 32 out of 1009 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Gabriel

Liked: Cleanliness
Its a hotel with some years.
Stayed 1 night in Dec 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities
Convenient to airport
Stayed 1 night in Dec 2025

8/10 Good

SUSAN, HYANNIS

Liked: Cleanliness
Room was fine. Breakfast was basic. Only there for 7 hours.
Stayed 1 night in Dec 2025

10/10 Excellent

Birgit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, very comfortable
Stayed 1 night in Dec 2025

6/10 Okay

Joshua

Stayed 2 nights in Dec 2025

4/10 Poor

Stephen

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Poor location and it had the feel of a motel 6. I suggest going to a nearby hotel
Stayed 2 nights in Dec 2025

8/10 Good

regina

Liked: Staff & service
Staff was friendly. The airport shuttle does not work very well. We took a cab to the
Stayed 1 night in Dec 2025

10/10 Excellent

Yaroslava

Stayed 2 nights in Dec 2025

8/10 Good

Ting Ming Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel that is close to the airport. Clean room and a decent breakfast spread. A nice touch with the free airport shuttle.
Stayed 1 night in Nov 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service
OK
Stayed 1 night in Dec 2025

2/10 Terrible

Jasvir

Business traveller
Liked: Cleanliness, property conditions & facilities
Well I was there for few hours I showed up around 11 AM requested front desk clerk if she can allow to. Heck me in early as I will leave around 10 PM I knew she can do it as courtesy but refused and asked $50 for early check in I am not paying $50 dollar fee do a $80 room on top of room was like inferno AC was not working Sure front desk female clerk was ride
Stayed 1 night in Dec 2025

10/10 Excellent

Yaroslava

Stayed 1 night in Nov 2025

10/10 Excellent

Pete

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Had a pleasant stay. Comfortable and quiet. To travel there you need to take the Yellow Bus from Auckland Airport, which costs $8 per person.
Stayed 1 night in Nov 2025

10/10 Excellent

Lise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nice staff
Stayed 1 night in Nov 2025

8/10 Good

Sachin, Flower mound

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Poor breakfast. Room AC made noise all along the stay. Parking was good.
Stayed 3 nights in Nov 2025

10/10 Excellent

Birgit

Travelled with family
Liked: Cleanliness, amenities
Clean room, great staff, comfortable bed. Great shuttle to the airport.
Stayed 1 night in Nov 2025

6/10 Okay

Cunying

Stayed 2 nights in Nov 2025

10/10 Excellent

Orlando, Miami

Stayed 1 night in Nov 2025

8/10 Good

Hans Georg

Room was tidy and big enough. Shame they don't have a pool. But, you can't have it all
Stayed 1 night in Nov 2025

10/10 Excellent

Ysa

Stayed 3 nights in Oct 2025

10/10 Excellent

Carlos

Hotel was spotless. Restaurant was fantastic and service 100%
Stayed 1 night in Nov 2025

10/10 Excellent

Eduard

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Thank you, nice hotel
Stayed 2 nights in Sep 2025

6/10 Okay

Maria

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Amenities
Its close to the airport which is what we were looking for but the area wasn't great. While the lobby could use a refresh, the rooms were generally ok
Stayed 1 night in Oct 2025

10/10 Excellent

Scarlett

Liked: Cleanliness, staff & service, property conditions & facilities
Esta cerca del aeropuerto y tiene lo necesario para estar cómodo
Stayed 2 nights in Oct 2025

2/10 Terrible

Erika I, Novato

Stayed 1 night in Nov 2025