Hotel Plaza San Francisco

4.0 star property
VIP Access

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Photo gallery for Hotel Plaza San Francisco

Aerial view
Bar (on property)
Junior Suite, 1 King Bed | View from room
Standard Twin Room | 1 bedroom, premium bedding, down duvets, minibar
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Alameda 816, Santiago, Region Metropolitana, 8320000
  • Santa Lucia Hill
    ‪6 min walk‬
  • Palacio de la Moneda
    ‪7 min walk‬
  • Plaza de Armas
    ‪10 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite, 1 King Bed

  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Double Room, 1 King Bed

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Superior Twin Room

  • 41 sq m
  • Sleeps 4
  • 2 Single Beds

Standard Twin Room

  • 29 sq m
  • Sleeps 4
  • 2 Single Beds

Standard Double Room, 1 King Bed

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hotel Plaza San Francisco

Hotel with a full-service spa, a short walk to Plaza de Armas
Along with a full-service spa, this hotel has an indoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.
Hotel Plaza San Francisco offers 146 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.
The on-site spa has massage/treatment rooms. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
The free breakfast at Hotel Plaza San Francisco gets high marks from our customers. During your stay, you're just a quick walk from Plaza de Armas. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Treat yourself to massages, aromatherapy or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the local sightseeing and the helpful staff
  • Within a 15-minute walk of Palacio de la Moneda and Plaza de Armas
  • Airport shuttle service available for a fee
Hotel Plaza San Francisco offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A business centre and 16 meeting rooms are available. Event space at this hotel measures 2605 square feet (242 square metres) and includes conference space. A sauna, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Plaza San Francisco. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Santiago hotel.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
Hotel Plaza San Francisco has a restaurant serving breakfast only.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 2,605 square feet of conference space
  • Business centre

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CLP 40000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CLP 35000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 40000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Hotel Plaza San Francisco offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Plaza San Francisco
Hotel Plaza San Francisco Santiago
Plaza San Francisco
Plaza San Francisco Santiago
Plaza San Francisco Hotel
Plaza San Francisco Santiago
Hotel Plaza San Francisco Hotel
Hotel Plaza San Francisco Santiago
Hotel Plaza San Francisco Hotel Santiago

Hotel Plaza San Francisco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 591 out of 913 reviews
Rating 8 - Good. 240 out of 913 reviews
Rating 6 - Okay. 50 out of 913 reviews
Rating 4 - Poor. 13 out of 913 reviews
Rating 2 - Terrible. 19 out of 913 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great sized room and comfy bed. Well sound proofed from the traffic outside. Breakfast was great too. Very handy to the Metro and buses. Had a blocked sink in bathroom but fixed quickly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Rajiv

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly Staff

Smooth Check in and Check out. Room was clean except the washroom was not cleaned from previous Check out, toilet bowl had poo sticking, both sinks were dirty with stuff from the nose, didn't complain to the front desk as we were tired from 20 hour flight and all day sight seeing. Breakfast was good. All the staff was friendly and helpful. Would recommend and stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

RENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel at Santiago's downtown

Very convenient location, friendly staff, beautiful forniture...a very nice stay at Santiago's downtown
Stayed 1 night in Mar 2025

10/10 Excellent

Mark, WINDSOR

Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location was fantastic for visiting and sightseeing around Santiago. The staff was super friendly and helpful. Great full breakfast buffet.
Stayed 2 nights in Mar 2025

6/10 Okay

Setha

Stayed 1 night in Feb 2025

10/10 Excellent

Leonid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Feb 2025

10/10 Excellent

Kwok

The room is clean with good size KWF
Stayed 1 night in Mar 2025

10/10 Excellent

Ki Soo

Stayed 1 night in Mar 2025

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. Nice bar and a very very good restaurant
Stayed 2 nights in Feb 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Lovely hotel quite close to the old area of Santiago. Very friendly staff, the only thing we didn't like was the overly strong perfume they use in the lobby which was over powering! Other than that it was a little gem.
Stayed 5 nights in Feb 2025

8/10 Good

Xing

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is fine except we got black out
Stayed 1 night in Feb 2025

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely place to stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Zbigniew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely the great hotel in Santiago, perfect location, outside nothing really special - but inside a real classical beauty, staff friendly and helpful - if you going to Santiago this is a place to stay - HIGHLY recomended
Stayed 6 nights in Feb 2025

10/10 Excellent

johanne danis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff is very professional. Food, drinks and wine are amazing! Good variety... many options.
Stayed 5 nights in Feb 2025

10/10 Excellent

elana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, room comfort
The spa, sauna and massages are under renovations, not available.
Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Stayed 2 nights in Feb 2025

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
I am a female solo traveler and stayed at this hotel for 3 nights. The hotel is very clean, very walkable to all the sites and various restaurants and the staff extremely kind, professional and helpful. I had to find a way to get from Santiago to Concón and was trying to secure an uber but the staff suggested I take a local bus that would save me a lot of money and time (bc it was difficult to find an uber that would actually take me 2 hrs to the coast). The kind staff who helped me book this bus ride went above and beyond and I was so grateful bc it was a part of my trip that I had not fully planned out. I would definitely stay at this hotel again!
Stayed 3 nights in Feb 2025

8/10 Good

Lynda

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Downtown hotel

Check in was challenging. Our luggage was supposed to be moved to our room but wasn’t. We returned from a tour very late and then had to retrieve our bags and get to the room. Our room was neat but dust everywhere. The wood baseboards and the closets and doors were covered in dust. I woke up congested both mornings.
Stayed 2 nights in Feb 2025

6/10 Okay

Belinda

Liked: Staff & service
Disliked: Cleanliness

Rundown

The staff was wonderful. The hotel has seen better days and desperately needs a major overhaul. Carpets are shabby and terribly stained. Bedroom furniture is shabby and old…even though hotel is downtown our guide strongly advised us not to leave the building premises at nighttime without an escort for safety reasone
Stayed 2 nights in Feb 2025

10/10 Excellent

FUMIAKI, Santa Clara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel in a good location in Santiago. The staff were friendly and efficient and always willing to help with any questions we had.
Stayed 4 nights in Feb 2025

8/10 Good

hong

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Feb 2025