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Norus Las Condes

3.5 star property

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Photo gallery for Norus Las Condes

Apartment, 2 Bedrooms | Terrace/patio
Property video
Apartment, 2 Bedrooms | Living room | 32-inch flat-screen TV with digital channels, TV, Netflix
Interior entrance
Seasonal outdoor pool, open 8:30 AM to 8:30 PM, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Pet-friendly
  • Parking included

Explore the area

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El director 6000, Oficina 107, Santiago, Las Conde, 7580645
  • Place, Apoquindo
    ‪4 min walk‬
  • Place, KidZania Santiago
    ‪17 min walk‬
  • Place, Parque Arauco Mall
    ‪19 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪24 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Down duvets, in-room safe, individually decorated

Apartment, 1 Bedroom

  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Down duvets, in-room safe, individually decorated

Apartment, 2 Bedrooms

  • 83 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Down duvets, in-room safe, individually decorated

Apartment, 3 Bedrooms

  • 93 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 Queen Bed and 3 Single Beds

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Norus Las Condes

Pet-friendly apartment connected to a shopping centre in Santiago with free parking
Along with a fitness centre, this apartment building has a sauna and a seasonal outdoor pool. Self parking is free. Other amenities include conference space, concierge services and laundry facilities. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washer/dryer and a dining area, while a flat-screen TV with digital channels and Netflix provide a bit of entertainment.
Norus Las Condes offers 30 air-conditioned accommodations with washers/dryers and a safe. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down duvets. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Santiago apartment provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). 32-inch flat-screen televisions come with premium digital channels and Netflix. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in March 2025.

Recreational amenities at the apartment include a sauna, a fitness centre, a seasonal outdoor pool and in-room fitness.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Norus Las Condes, you're connected to a shopping centre and just a quick walk from Apumanque. You'll find features such as free self-parking, plus a gym and train station drop-off service (surcharge). Built in 2010, this comfortable apartment building has 30 apartments over 22 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a furnished balcony/patio
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Just a 5-minute drive from Pueblito Los Dominicos and a few minutes from Parque Arauco Mall
  • Cruise terminal, railway station and shopping centre shuttle service available for a fee
  • Dogs welcome free of charge (restrictions apply)
As a guest of Norus Las Condes, you'll find a seasonal outdoor pool, a sauna, a fitness centre, and in-room fitness. Business amenities include 2 meeting rooms and coworking spaces. Event space at this apartment measures 1615 square feet (150 square metres) and includes conference space. A cruise ship terminal shuttle, a train station drop-off service and a bus station shuttle are available for a fee. A terrace, barbecue grills, and multilingual staff are also featured at Norus Las Condes. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Santiago apartment.

Property amenities

Ski

  • Ski equipment rentals nearby
  • Ski shuttle nearby

Pool/Spa

  • Pool loungers
  • Sauna
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Ski shuttle nearby
  • Car hire
  • Car not required
  • Free secured, covered self parking on site
  • Secured, covered extended parking on site (USD 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Family friendly

  • Baby bath
  • Children stay free (see details)
  • Free cot

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Microwave
  • Oven
  • Toaster

Dining

  • Champagne service

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Extra futon (surcharge)
  • Rollaway/extra bed: USD 15 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • Netflix
  • Streaming services

Outdoor areas

  • Charcoal grill
  • Furnished balcony/patio
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • 1,615 square feet of conference space
  • 2 meeting rooms
  • Coworking space
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • Up to 15 kg per pet
  • Pets stay free
  • Service animals exempt from fees
  • Pets allowed in specific rooms
  • Deposit: USD 300 per stay
  • One-time cleaning fee: USD 30

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Front entrance ramp
  • Lift
  • Pool hoist on site
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe
  • Tour and ticket assistance

Location highlights

  • Connected to a rail/subway station
  • Connected to a shopping centre
  • In a business district
  • In a shopping district
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near the airport

Things to do

  • Bicycle parking
  • Gym
  • Workout equipment
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Security system

General

  • 2 buildings
  • 22 floors
  • 30 units
  • At least 80% lighting from LEDs
  • Banquet hall
  • Bicycle parking
  • Built in 2010
  • Cleaning products are eco-friendly
  • Connecting units available
  • Individual decor
  • Individual furnishings
  • Reception hall
  • Renovated - March 2025
  • Reusable cups
  • Reusable tableware
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk, key retrieval

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).
  • A damage deposit of USD 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered extended parking fee: USD 15 per night
  • Pet deposit: USD 300 per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Futon bed fee: USD 10 per night
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Norus Las Condes offers transfers from the cruise terminal, train station and bus station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 48 hours before arrival with check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in November and close in April.
  • Pool access available from 8:30 AM to 8:30 PM
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Norus Apartments Las Condes Apartment Santiago
Norus Apartments Las Condes Apartment
Norus Apartments Las Condes Santiago
Norus Apartments s Cons tiago
Norus Las Condes Santiago
Norus Las Condes Aparthotel
Norus Apartments Las Condes
Norus Las Condes Aparthotel Santiago

Norus Las Condes Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 46 out of 104 reviews
Rating 8 - Good. 27 out of 104 reviews
Rating 6 - Okay. 17 out of 104 reviews
Rating 4 - Poor. 7 out of 104 reviews
Rating 2 - Terrible. 7 out of 104 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Sergio, Santiago

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean and spacious
Stayed 1 night in Sep 2025

8/10 Good

Jonathan

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Pros: depto cómodo, bien equipado y mantenido y el edificio se ve bien también. Buena ubicación, con cochera incluida. Nos tocó un piso alto con vista abierta a la ciudad. Cons: podrían tener un poco más de utensilios de cocina, las camas apenas entran en las habitaciones, no hay limpieza los domingos
Stayed 3 nights in Aug 2025

10/10 Excellent

Flor

Travelled with family
Liked: Cleanliness, room comfort
Es un lugar familiar limpio, personal amable, muy bonito panorama, nos encantó este lugar tranquilo cerca de tiendas . Excelente seguridad Regresamos siempre a este lugar gracias Algo importante aceptan mascotas 😍🐶
Stayed 3 nights in Jun 2025

4/10 Poor

fabiola

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Comfortable. Be sure to have on hand your own toilet paper. The noise on weekends from the rental/use of the bbq areas until way past 130am and parties in other units until 6 am - shakes the entire apartment.
Stayed 6 nights in May 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Ok

Es un lindo depto en una linda calle. La piscina está ok. No es un hotel, no tiene recepción 24:7 y dar con ellos no es fácil, comunicación complicada.
Stayed 1 night in Mar 2025

10/10 Excellent

EDUARDO

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
the location , excellent neighborhood and security
Stayed 22 nights in Jan 2025

6/10 Okay

Alejandro

Travelled with group
La propiedad está bien, pero la comunicación a través de la plataforma no es tan fluida.
Stayed 2 nights in Feb 2025

6/10 Okay

Alvaro Hector

Disliked: Cleanliness
This place leaves a lot to be desired. If it was taken care of better I would rate it higher. Checking and out is also a very odd procedure. They ask you at check out how you paid the deposit.
Stayed 19 nights in Nov 2024

10/10 Excellent

Diego

Stayed 3 nights in Jul 2024

8/10 Good

Rui

Liked: Property conditions & facilities
The property is in an excellent location, since I traveled there in winter the apartment was not cold, with a beautiful view of the Mountains. It could improve bathroom sanitization, and a little old-fashioned run-down furniture, other than that the apartment is functional and has the needed full kitchen for someone with celiac conditions or similar.
Stayed 3 nights in Jul 2024

8/10 Good

Raymond

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Norma

Stayed 8 nights in Apr 2024

6/10 Okay

Unnthor

Travelled with family
Good location, apartment is getting worn out, there is no contact with staff.
Stayed 2 nights in Feb 2024

10/10 Excellent

EMRE

Stayed 6 nights in Dec 2023

4/10 Poor

Marcos

Stayed 9 nights in Mar 2023

6/10 Okay

Rosa

Stayed 2 nights in Mar 2023

10/10 Excellent

Daren

Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Daren

Liked: Cleanliness, room comfort

Couple trip

Dulce was very kind and patient.!! Thank you Dulce.!!! The other front desk gentlemen were helpful too.!! Thank you Sir’s.!!
Stayed 6 nights in Jan 2023

6/10 Okay

Carlos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very poor management. Bad experience, no Customer Service at all.

8/10 Good

Juliana

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 8 nights in Jul 2022

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, room comfort

Highly recommended

Highly recommended! Great location and with all necessary utensils.
Stayed 6 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff and good location away from the city. Strongly recommend
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great to be able to do our washing and have breakfast in the Appartment
Stayed 2 nights in Dec 2019

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

first class apartment building

This is a first class apartment building, very quiet, and close to excellent restaurants and shopping. This is our second use of these and we shall return
Stayed 7 nights in Sep 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019