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The Siena PRIMO

5.0 star property

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Photo gallery for The Siena PRIMO

Premium bedding, minibar, in-room safe, desk
Lobby
Exterior
Premium bedding, minibar, in-room safe, desk
Outdoor pool, pool cabanas (surcharge), pool umbrellas

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Gym
  • Room service
  • Laundry

Explore the area

Map
158-7, Yongheung-ro 66beon-gil, Seogwipo, Jeju Island, 697-828
  • Jeju World Cup Stadium
    ‪5 min drive‬
  • Jusangjeolli Cliff
    ‪10 min drive‬
  • Jungmun Saekdal Beach
    ‪12 min drive‬
  • Jeju (CJU-Jeju Intl.)
    ‪50 min drive‬

Room options

View all photos for [All inclusive PKG] Family Suite (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Family Suite (Breakfast and Dinner for 2)

  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for [All inclusive PKG] Premium Penthouse (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Premium Penthouse (Breakfast and Dinner for 2)

  • Sleeps 4
  • 1 King Bed and 3 Large Single Beds

View all photos for [All inclusive PKG] Kids Family (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Kids Family (Breakfast and Dinner for 2)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Kids Penthouse

Premium bedding, minibar, in-room safe, desk

Kids Penthouse

  • Resort view
  • 126.9 sq m
  • Sleeps 5
  • 1 King Bed and 3 Large Single Bunk Beds

View all photos for Kids Princess

Premium bedding, minibar, in-room safe, desk

Kids Princess

  • Resort view
  • 36.5 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for [All inclusive PKG] Kids Penthouse (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Kids Penthouse (Breakfast and Dinner for 2)

  • Sleeps 5
  • 1 King Bed and 3 Large Single Bunk Beds

View all photos for Deluxe King

Premium bedding, minibar, in-room safe, desk

Deluxe King

  • Resort view
  • 40.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for [All inclusive PKG] Kids Princess (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Kids Princess (Breakfast and Dinner for 2)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Family

Premium bedding, minibar, in-room safe, desk

Deluxe Family

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Penthouse

Premium bedding, minibar, in-room safe, desk

Royal Penthouse

  • Resort view
  • 126.9 sq m
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Kids Bunker

Premium bedding, minibar, in-room safe, desk

Kids Bunker

  • 31.6 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bunk Bed

View all photos for Kids Family

Premium bedding, minibar, in-room safe, desk

Kids Family

  • Resort view
  • 35.1 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for [All inclusive PKG] Kids Bunker (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Kids Bunker (Breakfast and Dinner for 2)

  • Sleeps 3
  • 1 King Bed and 1 Large Single Bunk Bed

View all photos for [All inclusive PKG] Kids Suite (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Kids Suite (Breakfast and Dinner for 2)

  • Sleeps 4
  • 1 King Bed and 2 Single Bunk Beds

View all photos for Family Suite

Premium bedding, minibar, in-room safe, desk

Family Suite

  • Resort view
  • 83.2 sq m
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds

View all photos for [All inclusive PKG] Royal Penthouse (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Royal Penthouse (Breakfast and Dinner for 2)

  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

View all photos for Premium Penthouse

Premium bedding, minibar, in-room safe, desk

Premium Penthouse

  • Resort view
  • 106.4 sq m
  • Sleeps 4
  • 1 King Bed and 3 Large Single Beds

View all photos for [All inclusive PKG] Deluxe Family (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Deluxe Family (Breakfast and Dinner for 2)

  • Sleeps 4
  • 2 Queen Beds

View all photos for [All inclusive PKG] Deluxe King (Breakfast and Dinner for 2)

Premium bedding, minibar, in-room safe, desk

[All inclusive PKG] Deluxe King (Breakfast and Dinner for 2)

  • Sleeps 2
  • 1 King Bed

View all photos for Kids Suite

Premium bedding, minibar, in-room safe, desk

Kids Suite

  • Resort view
  • 106.4 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Bunk Beds

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includes taxes & fees
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About this property

The Siena PRIMO

Luxury hotel with fitness centre and lazy river
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a poolside bar, a lazy river and a steam room are on-site. Housekeeping is available on request.
The Siena PRIMO offers 99 air-conditioned accommodations with private pools and minibars. This accommodation offers separate sitting areas. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site. Other recreational amenities include a lazy river, a steam room and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at The Siena PRIMO. During your stay, you'll be close to Eongtto Falls. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a poolside bar
  • Buffet breakfast served daily for a fee
  • Splash around at the lazy river or swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • Just a 4-minute drive from Eongtto Falls and 6 minutes from Jeju World Cup Stadium
The Siena PRIMO offers its guests a kids' pool, an outdoor pool, a lazy river, and a steam room. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A fitness centre, spa services, and an arcade/games room are also featured at the luxury The Siena PRIMO.

This 5-star Seogwipo hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Ca' Bosco Restaurant – This restaurant only serves breakfast. Reservations are required.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: KRW 36,000 for adults and KRW 23,000 for children
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Ca' Bosco Restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Lazy river
  • Outdoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Children's toys
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Spa

  • Massage
  • Spa services

Accessibility

  • Hardwood flooring in room
  • No lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KRW 36000 for adults and from KRW 23000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Toscana Hotel Seogwipo
Toscana Hotel
Toscana Seogwipo
Toscana Hotel Seogwipo, Jeju-Do
Hotel Toscana Seogwipo
Hotel Toscana
The Siena PRIMO Hotel
The Siena PRIMO Seogwipo
The Siena PRIMO Hotel Seogwipo

The Siena PRIMO Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 748 out of 1000 reviews
Rating 8 - Good. 170 out of 1000 reviews
Rating 6 - Okay. 52 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

4/10 Poor

Kayoung

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

공연 멋졌어요

패밀리룸은 좋았습니다~ 그런데 수영장과 다른 건물이어서 날씨가 추운데 이동이 불편했습니다. 그리고 케익 서비스를 예약했는데, 2시간 늦게 오고 엉망인 케익이 와서 속상했는데, 변경해주고 할인해주어서 다행이었습니다. 이현우, 바비킴 공연은 정말 좋았습니다.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jong suk

Stayed 1 night in Dec 2024

10/10 Excellent

hongki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

hyunjun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

must stay hotel

Perfect place for price, luxury and convenience
Stayed 1 night in Dec 2024

10/10 Excellent

JAESEONG

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Country side get away

Overall very good but pool was not open and gaming area was not functioning. Also tv service was not user friendly or English programing for guests. Be aware there's no shuttle service available to airport or shopping areas
Stayed 3 nights in Oct 2024

10/10 Excellent

Maheshi Purnima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, fabulous pool. Nice big rooms
Stayed 4 nights in Oct 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It so quiet and no clouding, It's very nice to stay!
Stayed 4 nights in Oct 2024

10/10 Excellent

kwangjae

Stayed 1 night in Oct 2024

10/10 Excellent

Hyunjun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

minhwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Hani

Stayed 3 nights in Sep 2024

10/10 Excellent

Youngun

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Olga

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

SEHEE

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

BEOMJIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
수영장소음 ㅡ음악 이 밤 11시까지 객실에 들려 아주 불편했슴 객실비치 화장품도 품질이 별로임
Stayed 2 nights in Aug 2024

10/10 Excellent

MINKYEONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

CHAN HEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Byoungho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good staff !

Everything was perfect only except for foods in the facility. It was too expensive.
Stayed 1 night in Aug 2024

10/10 Excellent

DoHyeong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful family friendly resort tucked away from noisy city
Stayed 4 nights in Jul 2024

10/10 Excellent

ahreum

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Christie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was closed but we got to use their sister resort's pool. Their pool had cool laser shows with sauna facility. The room was big and clean with 2 washrooms. They needed to know if we woule join the breakfast night before. Smoking booth by the entrance was not very kid friendly. We didnt get to enjoy their free fishcake and sweet potatoes since the pool was closed. The hotel is a bit far from other touristy attractions and you definitely need a rental car.
Stayed 2 nights in Mar 2024