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Starr Hotel

4.5 star property

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Photo gallery for Starr Hotel

Front of property – evening/night
Lobby
Breakfast area
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
No. 386 Zhijiang West Road, Jing'an District, Shanghai, PVG, 200070
  • Place, Zhabei Park
    ‪2 min drive‬
  • Place, M50 Arts Community
    ‪2 min drive‬
  • Place, Jade Buddha Temple
    ‪3 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪54 min drive‬

Room options

View all photos for Two Bedroom Premier

In-room safe, desk, blackout curtains, iron/ironing board

Two Bedroom Premier

  • Sleeps 4

View all photos for Premier Suite

In-room safe, desk, blackout curtains, iron/ironing board

Premier Suite

  • Sleeps 2

View all photos for Deluxe Suite

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Suite

  • Sleeps 2

View all photos for Deluxe Studio Queen

Deluxe Studio Queen | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Studio Queen

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Studio (Double Room )

In-room safe, desk, blackout curtains, iron/ironing board

Premier Studio (Double Room )

  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

TV

Deluxe Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Suite

Premier Suite | Living room | TV

Premier Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

Family Suite | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Family Suite

  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Bedrooms

2 Bedrooms | Living area | TV

2 Bedrooms

  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Premier Studio (Twin Bed)

In-room safe, desk, blackout curtains, iron/ironing board

Premier Studio (Twin Bed)

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Parent-child Suite

In-room safe, desk, blackout curtains, iron/ironing board

Family Parent-child Suite

  • Sleeps 3

View all photos for Deluxe Studio Queen

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Studio Queen

  • Sleeps 2

View all photos for Superior Deluxe Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Deluxe Twin Room

  • Sleeps 2

View all photos for Superior Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Deluxe Double Room

  • Sleeps 2

View all photos for Premier Suite Twin

In-room safe, desk, blackout curtains, iron/ironing board

Premier Suite Twin

  • Sleeps 3

View all photos for Deluxe Suite

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Suite

  • Sleeps 2

View all photos for Deluxe Suite

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Suite

  • Sleeps 2

View all photos for Suite - 1-Room (1 Living Room)

In-room safe, desk, blackout curtains, iron/ironing board

Suite - 1-Room (1 Living Room)

  • Sleeps 2

View all photos for Suite - 2-Room (1 Living Room)

In-room safe, desk, blackout curtains, iron/ironing board

Suite - 2-Room (1 Living Room)

  • Sleeps 4

View all photos for Trendy Family Suite

In-room safe, desk, blackout curtains, iron/ironing board

Trendy Family Suite

  • Sleeps 3

View all photos for Trendy Premier Suite Twin

In-room safe, desk, blackout curtains, iron/ironing board

Trendy Premier Suite Twin

  • Sleeps 3

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About this property

Starr Hotel

Luxury hotel with fitness centre and 24-hour front desk
A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a business centre, a meeting room and concierge services are on-site.
Starr Hotel offers 215 air-conditioned accommodations with washers/dryers and a safe. Cable televisions are provided. Accommodation at this 4.5-star hotel has kitchenettes with fridges, stovetops, microwaves and coffee/tea makers. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and rice cookers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.
During your stay at Starr Hotel, you'll be close to Nanjing Road Shopping District. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Just a 4-minute drive from Nanjing Road Shopping District and a few minutes from People's Square
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a meeting room.

Public spaces have free WiFi. A fitness centre, multilingual staff, and concierge services are also featured at the luxury Starr Hotel. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 4.5-star Shanghai hotel.

On-site venue – This restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Shopping
  • Stereo

Family friendly

  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Rice cooker

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a negative PCR COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 48 hours prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 250.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CNY 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Starr Hotel
Starr Shanghai
Starr Hotel Hotel
Starr Hotel Shanghai
Starr Hotel Hotel Shanghai

Starr Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 45 out of 132 reviews
Rating 8 - Good. 66 out of 132 reviews
Rating 6 - Okay. 13 out of 132 reviews
Rating 4 - Poor. 2 out of 132 reviews
Rating 2 - Terrible. 6 out of 132 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Safa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“Cheney” at the front desk made all the difference to me stay. She was always helpful, courteous, friendly and going beyond the call of duty to accommodate my questions and requests. One thing I didn’t like is the food (breakfast options were lousy), I had to depend on boiled eggs for 3 days.
Stayed 1 night in Sep 2025

8/10 Good

Tok Heng

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room layouts is nice, the restaurant menu with limited choice, it should add some western food items
Stayed 3 nights in Oct 2023

8/10 Good

Tok Heng

Business traveller
Liked: Cleanliness, property conditions & facilities
The WIFI in the room unable to login
Stayed 2 nights in Sep 2023

10/10 Excellent

Yongan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great experience

The experience is amazing. The staff is very nice. When I headed for the next stop, they gave me a ride to avoid my subway trip with a big luggage. The hotel has in-unit washer and dryer.
Stayed 2 nights in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Ann, Sydney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at service apartments it provides the service and the flexibility of our own laundry facility and kitchen. Close to station.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to the metro station, making transporting around the city very easy. The hotel was clean, spacious and had a kitchen with pots. Hotel employees spoke English. Surrounding restaurants spoke little to no English but were helpful.
Stayed 3 nights in Nov 2019

2/10 Terrible

Pat

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Reason I stayed there was full access to an external gym nearby. The opened up a kids room on B1 and called it a gym. 2 treadmills and it's a gym room. Absolute joke. I'll never stay here again.
Stayed 1 night in Aug 2019

8/10 Good

QT, San Gabriel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and I love the laundry machine inside the room. Love the suite room. Very spacious. Will come back again
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
They have washer in room and room is spacious. But there was dirt on our bed.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Disliked: Property conditions & facilities
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

2/10 Terrible

Mahdi

Disliked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

10/10 Excellent

Kekoa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Was a nice experience. Hotel staff was nice, the room was clean and it had a nice view. Was a good experience.
Stayed 3 nights in Mar 2019

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

teuvo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It is ok.

Nice personal. Good location. Good breakfast. Some stupid quests smoke on the corridors.
Stayed 8 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great location to stay. close to the subway station and railway station.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Room and location is fine, staff not very friendly

Location was fine and the room was nice, however, I found the reception staff were cold...dealt with a couple people and neither were friendly and seemed overly rushed and quite rude.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff have excellent English and were very helpful. The family suite was perfect for my wife, myself and two teen children. Would consider staying here again when next in Shanghai.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveller

Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.! Clean clean clean.!!! Amazing rooms.. close to the metro station
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Had a good experience during my stay

The room is little bit dusty but it’s clean overall . Room is speacious and has convient store and subway close by .
Stayed 2 nights in Nov 2018

8/10 Good

aurelio

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

10/10 Excellent

Titan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Walid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel near subway

Good hotel near metro station good internet what,s up also Google but forget about breakfast
Stayed 5 nights in Oct 2018