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Hotel Royal Queens

3.5 star property

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Photo gallery for Hotel Royal Queens

Outdoor pool
Exterior
Hallway
Reception
Executive Double or Twin Room | 1 bedroom, minibar, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Housekeeping
  • Gym
  • Laundry

Explore the area

View in a map
No. 12 Queen Street, Singapore, 188553
  • Bugis Street Shopping District
    ‪2 min walk‬
  • Orchard Road
    ‪2 min drive‬
  • Marina Bay Sands Casino
    ‪3 min drive‬
  • Singapore (SIN-Changi)
    ‪19 min drive‬

Room options

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | 1 bedroom, minibar, in-room safe, desk

Executive Double or Twin Room

8.2 out of 10
Very good
(17 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Queens Connecting Room

  • 56 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

Hotel Royal Queens

Hotel with free parking, a short walk to Bugis Street Shopping District
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, concierge services and dry cleaning.
Hotel Royal Queens offers 236 air-conditioned accommodations with minibars and a safe. 43-inch LED televisions come with cable channels. Bathrooms include baths or showers, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Royal Queens. During your stay, you're just a quick walk from Bugis Street Shopping District. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Queens Brasserie
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Just a 4-minute walk from Bugis Street Shopping District and a 3-minute drive from Marina Bay Sands Skypark
Hotel Royal Queens offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. The business-friendly Hotel Royal Queens also features multilingual staff, concierge services, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Singapore hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Queens Brasserie – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
Supreme Vege – This restaurant specialises in vegetarian cuisine. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: SGD 34.53 for adults and SGD 22.54 for children
  • A restaurant

Restaurants on site

  • Queens Brasserie
  • Supreme Vege

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Royal Queens

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for SGD 77.93 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 34.53 for adults and from SGD 22.54 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 77.93 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
Additional fees apply to children 6-11 years old for breakfast when sharing existing bedding.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 7:00 PM
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Royal Queens
Queens Royal Hotel
Royal Hotel Queens
Royal Queens
Royal Queens Hotel
Royal Queens Hotel Singapore
Royal Queens Singapore
Hotel Royal @ Queens Singapore
Hotel Royal @ Queens
Royal @ Queens Singapore
Royal @ Queens

Hotel Royal Queens Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 119 out of 470 reviews
Rating 8 - Good. 212 out of 470 reviews
Rating 6 - Okay. 103 out of 470 reviews
Rating 4 - Poor. 30 out of 470 reviews
Rating 2 - Terrible. 6 out of 470 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Ailsa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Comfortable three night stay, pleasant staff, good sized room, adequate breakfast, MRT at the end of the street. We would happily stay again.
Stayed 3 nights in May 2025

8/10 Good

Winfreddy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Elke

Liked: Cleanliness, staff & service, property conditions & facilities
3 MRT stations in walking distance plus busses including bus to airport - ideal for sightseeing. Staff is attentive and very friendly.
Stayed 3 nights in Mar 2025

10/10 Excellent

Oi Ling Helena Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient. Easy access to local as better grade restaurants
Stayed 1 night in Feb 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly attentive staff from cleaners to manager.Impressive.. At the heart of the city easy MRT underground connections nearby.RafflesHotel China Town and Burgas shopping close by.Great value.
Stayed 4 nights in Jan 2025

10/10 Excellent

Ma. Teresa

Stayed 4 nights in Dec 2024

10/10 Excellent

Ma. Teresa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great in this Hotel, me and my family stayed for 7 seven nights. We enjoyed our Christmas & New year holidays because it was close to everything. We will come back to this hotel again. Thank you Hotel Royal Queens.❤️
Stayed 3 nights in Dec 2024

8/10 Good

Clement

Stayed 5 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Singapore.

Fantastic location. 3 MRT stations within short walking distance. Very friendly, accomodating staff. Buffet breakfast nice variety. Fast lifts. Clean, tidy rooms serviced daily.
Stayed 6 nights in Oct 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Easy to get around. good breakfast.
Stayed 10 nights in Sep 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel located close to MRT stations, food and shopping .
Stayed 7 nights in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

Hi have stayed here several times as hotel is conveniently located, staff are really pleasant and you often get an early check-in or late checkout. Rooms are a decent size, beds are comfortable as are the pillows. Room amenities include fridge, kettle, safe and ironing equipment. Wifi is OK. Could be improved with fresh milk and coffee maker, but that is a minor issue for a short stay. Breakfast buffet is adequate although hot dishes can be a bit of an eclectic mix. As it was a $5 add on when I booked it was OK, but not worth the $25 walking price. Hotel is close to metro ($3 and 40 min to airport) and walking distance to eg Little India, Marine Bay, Orchard Road, etc. Would stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Evangeline

Liked: Cleanliness, staff & service, property conditions & facilities
I don't have anything bad to say about the hotel .All staffs are nice and helpful.It's very convenient that they have breakfast down at the main floor of the hotel,the foods are always fresh and very good.The public transportation is very close to the hotel.it's worth to stay at Hotel Royal Queens but book with breakfast as well.Will stay again
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Value and Central

Have stayed here before and still best value hotel I can find in Singapore. Staff are really good - the lad at breakfast on our 2nd day not only remembered our room number, but my name too. Also received a complementary fruit platter for my check in review - much appreciated and late checkout. Hotel rooms are in reasonable condition with comfortable beds and pillows, fridge and adequate bathroom. Hotel is central and walking distance to central attractions eg Little India, Orchard Road, Bugis, Marina Bay and even Chinatown for the most adventurous.
Stayed 2 nights in Jul 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will return!

This was our 4th visit to the Hotel. As always, the front-of-house staff, catering crew and cleaners were friendly, helpful and totally customer focused. We also acknowledge the efforts of the many workers who support their colleagues behind the scenes. Guest Experience Manager Mr Alfyro Ozaer made himself known to us and was often seen around the hotel chatting to staff and guests. Our stay could not have been any more enjoyable. Comfortable room, excellent housekeeping,tasty and varied breakfast buffet and local insights into the area.
Stayed 12 nights in Jul 2024

10/10 Excellent

Shiny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is nearby within walkable distance. Room is quite big for Singapore standard. Staff are very good and helpful. 3 churches are within 5 minutes walking distance and MRT is just 1 minute away. Best place to stay with family
Stayed 2 nights in Jul 2024

6/10 Okay

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was adequate for our needs
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Jun 2024

8/10 Good

Neil Benedict

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Mario Jr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location and Spacious Rooms

We have stayed in Hotel Royal @Queens before. We choose it for the location - next to 3 churches, MRT station, a lot of affordable shopping and dining places. The rooms are also spacious / big for Singapore standards and rate. Breakfast Buffet is not bad.
Stayed 4 nights in Jun 2024

10/10 Excellent

Phuong

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jun 2024

10/10 Excellent

Xu

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Nasir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked their service. I would strongly recommend to stay there.
Stayed 4 nights in May 2024

8/10 Good

Maureen

Stayed 9 nights in Apr 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Staff & service, amenities
The staff were brilliant. The room was dated but the bedsheets and towels very clean and fresh. There were small flies coming out of the bathroom basin overflow, which also looked as though it hadn't been cleaned in a long time.
Stayed 1 night in Mar 2024