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ibis Southampton Centre

3.0 star property

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Photo gallery for ibis Southampton Centre

Daily buffet breakfast (GBP 12.00 per person)
Exterior
Meeting facility
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
9 West Quay Road, Southampton, England, SO15 1RA
  • Place, WestQuay Shopping Centre
    ‪6 min walk‬
  • Place, Mayflower Park
    ‪11 min walk‬
  • Place, Southampton Cruise Terminal
    ‪14 min walk‬
  • Airport, Southampton (SOU)
    ‪9 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 Double Bed

8.0 out of 10
Very good
(165 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Twin Room, 2 Single Beds

8.0 out of 10
Very good
(78 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room with 1 Double Bed - Harbour view

Standard Room with 1 Double Bed - Harbour view | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room with 1 Double Bed - Harbour view

7.2 out of 10
Good
(16 reviews)
  • Harbour view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Harbour View

Standard Room, 2 Single Beds, Harbour View | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds, Harbour View

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible | In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Similar properties

Restaurant
ibis budget Southampton Centre
  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Parking available
3.8 out of 5, Good, 1,038 reviews
The price is €51
includes taxes & fees
19 Mar - 20 Mar
ibis budget Southampton Centre

About this property

ibis Southampton Centre

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, dry cleaning and laundry facilities. Housekeeping is available on request.
Ibis Southampton Centre offers 93 accommodations with a safe and coffee/tea makers. Cable televisions are provided. Bathrooms include baths or showers and hairdryers.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The breakfast at ibis Southampton Centre gets high marks from our customers. During your stay, you're just a quick walk from Grosvenor Casino. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and 2 meeting rooms
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from Southampton Cruise Terminal and 9 minutes from New Forest National Park
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The business-friendly ibis Southampton Centre also features a garden, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This 3-star Southampton hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 11:00 AM.
The Cafe – This café serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cafe

Things to do

  • Bicycle rentals

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.00 per person
  • Self-parking fee: GBP 12 per day (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Air conditioning is not provided
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel Southampton Centre
ibis Southampton Centre
ibis Southampton Centre Hotel
ibis Southampton Centre Hotel
Accor Hotel Southampton Centre
ibis Southampton Centre Southampton
ibis Southampton Centre Hotel Southampton

ibis Southampton Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 448 out of 1145 reviews
Rating 8 - Good. 338 out of 1145 reviews
Rating 6 - Okay. 214 out of 1145 reviews
Rating 4 - Poor. 84 out of 1145 reviews
Rating 2 - Terrible. 61 out of 1145 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Perfunctory. The bed was a flat thing to sleep on. The gap where the curtains didn't quite cover the windows didn't enhance the sleep experience. The shower was an old affair with a mechanism that only held the head in place after much faffing about. Overall an average stay in an average hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Kira

Stayed 1 night in Nov 2025

8/10 Good

Penelope, Newport

Travelled with partner
Lovely staff on reception. Good location. Room a bit dated and could do with refurbishing, but a comfortable stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Kraig

Business traveller
Liked: Amenities, property conditions & facilities
Staff were wonderful. Hotel very clean and comfortable. The building is a little bit tired and could probably do with an update soon. But I had a very happy stay. The surrounding area is rather dull with lots of big shop outlets if that’s your thing?
Stayed 4 nights in Nov 2025

8/10 Good

Nicola

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff
Stayed 1 night in Nov 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Location excellent. 5-10 minutes walk from the train station. About 15 minute walk into the town centre. We found it v walkable for sightseeing. However I didn't notice any buses. Reception staff v pleasant. Hotel does not supply hand towels - you get 1 bath towel each. It's a good option.
Stayed 3 nights in Nov 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We feel elderly people would have trouble getting in and out of the bath to shower. The sides are extremely high. You have to be very mindful when doing so.
Stayed 1 night in Nov 2025

8/10 Good

Valerie

Travelled with partner
Liked: Amenities, property conditions & facilities
Reception staff and area, is excellent. Stayed at this hotel on a number of occasions as it is good value for money. The bedrooms haven’t changed in years, and are starting to look a little shabby.
Stayed 4 nights in Nov 2025

2/10 Terrible

Katie

Disliked: Cleanliness, room comfort
It was a night from hell. The fire alarm went off on three separate occasions in the middle of the night and meant that some people couldnt get back to their rooms because the lifts stopped working. We even debated leaving in the middle of the night and driving home.
Stayed 1 night in Nov 2025

2/10 Terrible

john

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was not for a disabled person no heating in the bathroom dirty tv not working no tea or coffee very disappointed
Stayed 1 night in Nov 2025

10/10 Excellent

Ronald

Travelled with partner
Liked: Amenities
Very nice room , Warm and comfortable.
Stayed 2 nights in Nov 2025

8/10 Good

Oluwakemi

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Nov 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located at walking distance from the train station Southampton Central and just a few minutes away by cab from the Mayflower cruise terminal where I boarded QM2 the next day (7£ for the ride). The room was spacious enough, quiet. Checkin was quick, staff was friendly and efficient. Checkout was even quicker, just had to drop the room card in the checkout box
View from my room at night
Stayed 1 night in Oct 2025

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless and staff amazing.
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Reception staff, very pleasant and welcoming. Helpful with car parking.
Stayed 1 night in Nov 2025

6/10 Okay

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Yes very helpful staff and our room was spotless.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and location. Walkable to city center
Stayed 2 nights in Nov 2025

10/10 Excellent

Dale

Stayed 2 nights in Nov 2025

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
This hotel is very dated and needs updating.
Stayed 2 nights in Nov 2025

2/10 Terrible

Dana

Terrible room was so cold cancelled after first night bed was comfortable only bonus....staff were lovely but hotel was not for me...
Stayed 2 nights in Nov 2025

10/10 Excellent

TINA

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Terence

Stayed 1 night in Nov 2025

4/10 Poor

Jeff

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Poor
Stayed 1 night in Oct 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Vivian

Liked: Cleanliness, staff & service, amenities
Staff were super nice and attentive.
Stayed 1 night in Sep 2025

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