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The Watershed

3.5 star property

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Photo gallery for The Watershed

Reception
Sun deck
Lobby sitting area
Check-in/check-out kiosk
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
353 Main Ave, Norwalk, CT, 06851
  • Place, The Curb Dog Park
    ‪16 min walk‬
  • Place, Caldor Shopping Center
    ‪2 min drive‬
  • Place, Gateway Shopping Center
    ‪3 min drive‬
  • Airport, White Plains, NY (HPN-Westchester County)
    ‪25 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, City View (Superior King)

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, City View (Superior King)

9.8 out of 10
Exceptional
(29 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Deluxe King)

Deluxe Room, 1 King Bed, City View (Deluxe King) | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View (Deluxe King)

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, City View (Classic Queen)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, City View (Classic Queen)

9.8 out of 10
Exceptional
(27 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (Deluxe Double Double ADA Compliant)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, City View (Deluxe Double Double ADA Compliant)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible, River View (Studio King ADA Compliant)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Accessible, River View (Studio King ADA Compliant)

  • River view
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, River View (Studio King)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, River View (Studio King)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, City View (Superior King ADA Compliant)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (Superior King ADA Compliant)

  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View (Deluxe Double Double)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Queen Beds, City View (Deluxe Double Double)

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Watershed

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a rooftop terrace, a 24-hour business centre and a conference centre are on-site.
The Watershed offers 96 accommodations with laptop-compatible safes and designer toiletries. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Watershed. During your stay, you'll be close to Gateway Shopping Center. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Gateway Shopping Center and a few minutes from Waveny Park
  • Cats and dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre, 3 meeting rooms, and coworking spaces are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1200 square feet (111 square metres) and includes a conference centre. A 24-hour fitness centre, a rooftop terrace, and a vending machine are also featured at the business-friendly The Watershed. Free self parking is available. A complete renovation of The Watershed was completed in April 2024.

This 3.5-star Norwalk hotel is smoke free.

The Watershed has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Microwave on request
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (1,200 square foot of space)
  • Coworking space

Outdoors

  • Direct access to the beach
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Lift (130 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2013
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Renovated entire property - April 2024
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Zero
Hotel Zero Degrees Norwalk
Hotel Zero Norwalk
Norwalk Hotel Zero
Zero Degrees Hotel Norwalk
Zero Degrees Norwalk
Zero Hotel
Zero Hotel Norwalk
The Watershed Hotel
The Watershed Norwalk
Hotel Zero Degrees Norwalk
The Watershed Hotel Norwalk
The Watershed Formerly Hotel Zero Degrees

The Watershed Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 678 out of 1004 reviews
Rating 8 - Good. 172 out of 1004 reviews
Rating 6 - Okay. 84 out of 1004 reviews
Rating 4 - Poor. 25 out of 1004 reviews
Rating 2 - Terrible. 45 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Location, room
Stayed 2 nights in Nov 2025

10/10 Excellent

Lou

Stayed 2 nights in Nov 2025

10/10 Excellent

Hilary

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
A terrific experience -- lovely aesthetic, friendly service, elegant amenities, and a great deal as well. Highly recommend!
Stayed 1 night in Nov 2025

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was great and perfect location.
Stayed 3 nights in Nov 2025

8/10 Good

Doug

Stayed 2 nights in Nov 2025

8/10 Good

john

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless…. 1 side of rooms are traffic noise, one side train…. prefer traffic. Breakfast buffet was adequate, coffee great ! Siena restaurant is wonderful !
Stayed 2 nights in Nov 2025

10/10 Excellent

Cam

Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and spacious rooms. Good amenities.
Stayed 2 nights in Nov 2025

6/10 Okay

Lauri

Stayed 1 night in Nov 2025

10/10 Excellent

Nikolas

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish the hitnwater was consistent. Notice it would coms and go every 5 -8 minutes. Also, i wish they included hot continental breakfast.
Stayed 2 nights in Nov 2025

10/10 Excellent

Alysia

Liked: Cleanliness, staff & service, amenities
Room was spotless, check-in and check-out seamless and staff were extremely accommodating upon arrival.
Stayed 1 night in Nov 2025

10/10 Excellent

Donald

Stayed 1 night in Nov 2025

10/10 Excellent

Mandi

Stayed 2 nights in Nov 2025

10/10 Excellent

Elisabeth

Stayed 2 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Stacy

Stayed 1 night in Sep 2025

10/10 Excellent

Selenia

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Nov 2025

10/10 Excellent

regine

Liked: Cleanliness, amenities, property conditions & facilities
The staff went above and beyond to make sure our stay was great!
Stayed 1 night in Nov 2025

10/10 Excellent

Rickson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely. Only thing missing from the experience was a microwave.
Stayed 1 night in Nov 2025

8/10 Good

Andrew

Stayed 4 nights in Nov 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
I was very disappointed in the continental breakfast options. Two out of the three mornings, they ran out of regular coffee, and they never offered half-and-half as a milk option. I was also disappointed in the fact that coffee was not available for me to make myself in my room. I am not a tea drinker. If the electric kettle was there, why could instant coffee not been offered?
Stayed 3 nights in Nov 2025

10/10 Excellent

Josephine, Kew Gardens

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
10/10 highly recommended. It’s my go to since it was Hotel Zero. It’s my all time favorite. I only missed staying here and stay somewhere else for 2 reason, they are full or the price is too much. I love the new looks, very calm, clean, comfortable. Staff is always courteous and informative. The new phone magnet stand is absolutely smart!
Make up remover 👏👏👏
Love the wall and lighting
Clean and cozy couch
Nice wall, headboard, clean and comfortable bed!
Stayed 1 night in Nov 2025

8/10 Good

Andrew

Stayed 1 night in Aug 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service
Yes, staff was professional
Stayed 1 night in Nov 2025

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