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Hotel Challis Potts Point

3.5 star property

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Photo gallery for Hotel Challis Potts Point

Exterior
Reception
A balcony with two wicker chairs, a small table, and a white column.
Deluxe Twin Room, 2 Single Beds | Premium bedding, desk, laptop workspace, blackout curtains
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room
  • Room service

Explore the area

View in a map
21-23 Challis Avenue, Potts Point, NSW, 2011
  • Place, The Domain
    ‪10 min walk‬
  • Place, Royal Botanic Gardens
    ‪10 min walk‬
  • Place, Hyde Park
    ‪16 min walk‬
  • Airport, Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪14 min drive‬

Room options

View all photos for Compact Double Room

Premium bedding, desk, laptop workspace, blackout curtains

Compact Double Room

  • Sleeps 2

View all photos for Compact Double Room, 1 Double Bed

Premium bedding, desk, laptop workspace, blackout curtains

Compact Double Room, 1 Double Bed

8.2 out of 10
Very good
(21 reviews)
  • 9 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Queen Room, 1 Queen Bed

Premium bedding, desk, laptop workspace, blackout curtains

Deluxe Queen Room, 1 Queen Bed

8.4 out of 10
Very good
(18 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Deluxe King Room, 1 King Bed

7.6 out of 10
Good
(14 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium King Balcony Room, 1 King Bed

Premium King Balcony Room, 1 King Bed | Balcony view

Premium King Balcony Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium King Balcony Room

Premium bedding, desk, laptop workspace, blackout curtains

Premium King Balcony Room

  • Sleeps 2

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds | Premium bedding, desk, laptop workspace, blackout curtains

Deluxe Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Queen Room, 1 Queen Bed

Premium bedding, desk, laptop workspace, blackout curtains

Deluxe Queen Room, 1 Queen Bed

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room

Premium bedding, desk, laptop workspace, blackout curtains

Deluxe Queen Room

  • Sleeps 2

View all photos for Deluxe King Room

Premium bedding, desk, laptop workspace, blackout curtains

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, desk, laptop workspace, blackout curtains

Deluxe Twin Room

  • Sleeps 2

View all photos for Queen Deluxe, City View

Premium bedding, desk, laptop workspace, blackout curtains

Queen Deluxe, City View

  • Sleeps 2

Premium King

  • Sleeps 2

Queen Room with View

  • Sleeps 2

King Room

  • Sleeps 2

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About this property

Hotel Challis Potts Point

This hotel features a microwave in a common area, a fridge in a common area and laundry facilities. WiFi in public areas is free. Additionally, a computer station, express check-in and express check-out are on-site. Weekly housekeeping is available.
Hotel Challis Potts Point offers 55 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 38-inch LCD televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a weekly basis.

Hotel Challis Potts Point's great location gets high marks from our customers. During your stay, you're just a quick walk from Woolloomooloo Wharf. Free WiFi in public areas, breakfast (surcharge) and laundry facilities are available.
  • Free WiFi
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include free newspapers in reception, a computer and laundry facilities
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Woolloomooloo Wharf and Royal Botanic Gardens
As a guest of Hotel Challis Potts Point, you'll find a terrace, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. Hotel Challis Potts Point also features a garden, complimentary newspapers in the lobby, and laundry facilities.

Smoking is allowed in designated areas at this 3.5-star Sydney hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:30 AM to 11:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 30 per night)
  • Street parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 11:30 AM for a fee: AUD 30 per person

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1896
  • Communal living room
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 38-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 PM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The property charges 1 per cent for credit card payments

The front desk is open daily from 9:00 AM - 5:00 PM

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cots (infant beds) are available for AUD 30.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 30 per person
  • Nearby parking fee: AUD 30 per night (1969 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
WiFi is provided up to 500 MB per room, per day.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Free in-room WiFi has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Challis Potts Point

Hotel Challis

Challis Potts Point

Challis Hotel Sydney

Hotel Challis

Challis Potts Point

Hotel Challis Potts Point Hotel

Hotel Challis Potts Point Potts Point

Hotel Challis Potts Point Hotel Potts Point

Hotel Challis Potts Point Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 429 out of 897 reviews
Rating 8 - Good. 347 out of 897 reviews
Rating 6 - Okay. 84 out of 897 reviews
Rating 4 - Poor. 26 out of 897 reviews
Rating 2 - Terrible. 11 out of 897 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lynette

Liked: Cleanliness, staff & service, amenities
Efficient check-in. Comfort of room
Stayed 1 night in Feb 2026

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff
Stayed 1 night in Feb 2026

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Lovely hotel, great location, friendly staff. Would stay again
Stayed 1 night in Jan 2026

6/10 Okay

Deb

Business traveller
On the plus side: Magnificent frontage in a central city area, which was ideal for my work-related visit. Reception staff very polite and helpful. Car parking, whilst available, was a bit of a hike away, not ideal if you are lugging a lot of bags. On the down-side: I was located in a ground floor room proximal to the laundry. It was very noisy as neighbours above were stomping about until the wee hours then up stomping about before dawn. I was terrorised all night by insects/ mosquitoes, which appeared to be coming in from under the main room door, with which I had to wedge a towel. The air-conditioner unit did not work; not great on a hot evening in a small room as felt claustrophobic. And the bathroom smelt very mouldy, not great for allergy sufferers. Would I stay again? I loved the aesthetic and location and given it was a brief business trip, I managed through the discomforts. If I was staying longer than a day, I'd shop around.
Stayed 1 night in Jan 2026

10/10 Excellent

Fiona

Stayed 1 night in Dec 2025

8/10 Good

Michael

Stayed 2 nights in Jan 2026

10/10 Excellent

Fiona

Stayed 1 night in Dec 2025

10/10 Excellent

Tyler

Stayed 3 nights in Dec 2025

10/10 Excellent

Adrian

Clean room, upscale linens, tasteful design touches, super friendly front desk staff.
Stayed 1 night in Dec 2025

8/10 Good

Joseph

Stayed 5 nights in Dec 2025

8/10 Good

Pali

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Gus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Small but great room, a/c strong, great staff
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, thank you. The receptionist was very friendly and helpful!
Stayed 1 night in Nov 2025

10/10 Excellent

Liza

Stayed 1 night in Oct 2025

6/10 Okay

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Decent hotel

Decent hotel in a nice quiet area of the city. Hotel front and reception area is lovely, staff were friendly and helpful throughout stay. Unfortunately our room was very small and had hardly any storage, not good for a couple travelling with suitcases. The hotel seems more suited to business trips for one or two nights.
Stayed 5 nights in Sep 2025

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE

Absolutely horrendous management, so much so that it’s obvious it does not care if people return to the hotel or provide negative feedback or reviews. The hotel did not have power and the only thing the hotel did to address the problem was pass out flashlights. I’m not exaggerating. There are way too many other hotels in Sydney that would be happy to have your business, than for you to take a chance on this place.
Stayed 6 nights in Aug 2025

10/10 Excellent

Dylan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Juan Sebastian

Stayed 4 nights in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Monique

Stayed 1 night in Jul 2025

10/10 Excellent

Liz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Nice to stay in an older property in central Sydney
Stayed 1 night in Jul 2025

8/10 Good

Jillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Robynne

Stayed 1 night in Jul 2025