6/10 Okay
Dennis
4 May 2025
Disliked: Cleanliness
Front desk staff girls were welcoming and professional.
1 older male staff was rude and blunt when I ask if it was ok to take alcohol to the pool area, as most hotels have bars in pool area and this hotel didnt, he replied no with rude tone..
When I walk into our room , it look nice and clean, We went out that night and drinks , come back to hotel and straight to bed .. waking up the next day with a rash and itchy to find that the pillows cases were full of mould ..
The girls at again at front dest apologise and moved me to another room with was much nicer and cleaner ..
That was a nice gesture, but a high end hotel should check mould for health and safety reasons.
Dennis
Stayed 3 nights in Apr 2025