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Hotel XYZ

3.0 star property

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Photo gallery for Hotel XYZ

Fantastic Twin | Premium bedding, in-room safe, desk, iron/ironing board
Reception
Poolside bar
Fabulous Room | Premium bedding, in-room safe, desk, iron/ironing board
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
P. Zamora St., Tacloban, Leyte, 6500
  • Place, CAP Building
    ‪1 min walk‬
  • Place, Tacloban City Hall
    ‪8 min walk‬
  • Place, Balyuan Amphitheatre
    ‪10 min walk‬
  • Airport, Tacloban (TAC-Daniel Z. Romualdez)
    ‪21 min drive‬

Room options

View all photos for Deluxe Twin Room

Lobby

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Fine Room Queen

Premium bedding, in-room safe, desk, iron/ironing board

Fine Room Queen

  • Sleeps 2
  • Free Wi-Fi

View all photos for Fine Room Twin

Premium bedding, in-room safe, desk, iron/ironing board

Fine Room Twin

  • Sleeps 2
  • Free Wi-Fi

View all photos for Fine Room Twin

Fine Room Twin | Premium bedding, in-room safe, desk, iron/ironing board

Fine Room Twin

8.4 out of 10
Very good
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Fine Room Queen

Fine Room Queen | Premium bedding, in-room safe, desk, iron/ironing board

Fine Room Queen

8.8 out of 10
Excellent
(13 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Fantastic Twin

Fantastic Twin | Premium bedding, in-room safe, desk, iron/ironing board

Fantastic Twin

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Fantastic Queen

Fantastic Queen | Premium bedding, in-room safe, desk, iron/ironing board

Fantastic Queen

9.0 out of 10
Wonderful
(12 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Fabulous Room

Fabulous Room | Premium bedding, in-room safe, desk, iron/ironing board

Fabulous Room

7.6 out of 10
Good
(4 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed OR 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Twin

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Twin

  • Sleeps 2
  • Free Wi-Fi

Deluxe Queen

  • Sleeps 2
  • Free Wi-Fi

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About this property

Hotel XYZ

3 restaurants, a full-service spa and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site.
Hotel XYZ offers 56 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. LED televisions are featured in guestrooms.

Rooms have partially open bathrooms. Bathrooms include a shower, slippers, bidets and complimentary toiletries. This Tacloban hotel provides complimentary wireless Internet access. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a hot tub, a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel XYZ. During your stay, you're just a quick walk from CAP Building. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Steps from CAP Building and 8 minutes on foot from Tacloban City Hall
  • Airport shuttle service available for a fee
Hotel XYZ offers its guests a full-service spa, a hot tub, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A fitness centre, spa services, and tour/ticket assistance are also featured at the business-friendly Hotel XYZ. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3-star Tacloban hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 9:30 AM.
Hotel XYZ has 3 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to 10 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 9:30 AM for a fee: PHP 595 for adults and PHP 297.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting room

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 2013
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon

Early check-in subject to availability

Early check-in fee: PHP 1000.00

Contactless check-in and check-out are available

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

Late check-out fee: PHP 1000.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1500 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 595.00 for adults and from PHP 297.50 for children
  • Airport shuttle fee: PHP 500 per person (one-way)
  • Early check-in fee: PHP 1000.00 (subject to availability)
  • Late check-out fee: PHP 1000.00 (subject to availability)
  • Rollaway bed fee: PHP 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Hotel XYZ offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel XYZ

Hotel XYZ Tacloban

XYZ Hotel

XYZ Tacloban

Hotel XYZ Tacloban, Leyte Island

Hotel XYZ Hotel

Hotel XYZ Tacloban

Hotel XYZ Hotel Tacloban

Hotel XYZ Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 237 out of 516 reviews
Rating 8 - Good. 170 out of 516 reviews
Rating 6 - Okay. 69 out of 516 reviews
Rating 4 - Poor. 30 out of 516 reviews
Rating 2 - Terrible. 10 out of 516 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Andrew

Liked: Amenities, property conditions & facilities
I arrived very early about 10am. The polite staff told me if I waited a short while I could check in soon which I did. This was excellent. The room looked small because the bed was huge but this was fine. The room itself was nice and clean, the a/c worked and the pillows were awesome. There was a stain on the bed linen, however; and the towels looked old and grey and could do with being replaced. Breakfast was nice although it was not a buffet breakfast as advertised on this website.
Stayed 1 night in Feb 2026

8/10 Good

Joseph

Stayed 2 nights in Feb 2026

6/10 Okay

Emy

Stayed 2 nights in Feb 2026

4/10 Poor

Fredrik

Stayed 2 nights in Feb 2026

2/10 Terrible

Edrian

Liked: Cleanliness, staff & service
Disliked: Amenities
The room was outdated, sink was clogged, had to inform the staff TWICE just to fix the sink, shower drain poorly designed, it floods when you take a shower. AC was dripping/leaking. You can also hear the people pooping next room. Gym was 0 stars, no AC it was hot as hell, only one equipment and it was broken. One guy manning the cafe was too busy on his phone he was ignoring us, me and my nephews and nieces as we were buying desserts, his coworker had to tap him to notice us. The only good thing was the staff was courteous. The food was great too hence the one star.
Stayed 8 nights in Jan 2026

8/10 Good

Daniel

Liked: Cleanliness
Is the pool open
Stayed 1 night in Feb 2026

10/10 Excellent

Myah

Liked: Cleanliness, staff & service, amenities
The staff was so friendly and so courteous, our room was kept clean
Stayed 11 nights in Jan 2026

10/10 Excellent

Myah

Liked: Cleanliness, staff & service, amenities
We stayed at XYZ hotel for about three weeks while vacationing there in tacloban city. All the staff were very friendly, respectful and polite. Our room was kept clean and comfortable. The only issues were that the WiFi keeps dropping off and had to re-log back in. The first 11 days we were at the “ Fine room Queen”5th floor room 503 which was okay, there were molds in the shower area and the air conditioning wasn’t as cold as it should. Also the trash cans didn’t have plastic bags in them. I had to request for plastic bags to be put inside the trash cans. The sink was clogged at first but then it was cleaned up and declogged. Then we moved to “ fantastic room” (6th floor room 610) which I love the most because it was cleaner than the “fine room” overall my room was clean and our trash cans did have a plastic bag in them. Also the air condition was colder this time. I loved the fantastic room and will stay again the next time we visit tacloban city. Oh the pool area was nice and clean as well and food was great too just wished there were more options for breakfast menu. Also the only thing I didn’t like there were too many tiny bugs crawling around each time I bring food or snacks. Maybe they could use pest control to make sure they keep the bugs away. I only seen one little roach in fantastic room I killed it as soon as I seen it (room 610)
9th floor
Fantastic Room (6th floor room 610)
Fantastic room
Fantastic room 6th floor room 610
Stayed 6 nights in Jan 2026

6/10 Okay

Anthony

Travelled with family, Travelled with partner
Liked: Amenities
The hotel is showing signs of age. Some mold in the shower sprayer The restaurant is very good with a lot of choices on the menu. The bed is comfortable. The bathroom doesn’t make much sense. The toilet is in one room with a sink with no soap or towel to use after you finish. There is a full length mirror on the inside of the door, I guess, so you can watch yourself go??? The staff and spa staff are all very friendly and helpful.
Stayed 2 nights in Feb 2026

10/10 Excellent

George

Stayed 7 nights in Jan 2026

10/10 Excellent

William

Stayed 1 night in Jan 2026

8/10 Good

Randall

Liked: Cleanliness, staff & service, amenities
Room spotless, staff courteous...but the exercise room left something to be desired, machines in disrepair, no a/c working, etc.. breakfast included but lacked variety
Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 3 nights in Jan 2026

10/10 Excellent

george Marj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all very good
Stayed 3 nights in Dec 2025

10/10 Excellent

Agnes, Wanaque

Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Stayed 2 nights in Dec 2025

10/10 Excellent

Arlene, Charleston

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Excellent Excellent
Stayed 1 night in Dec 2025

10/10 Excellent

pascal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the valet opening the door and the warm greeting from all the staff made me feel right at home as soon as i stepped inside. Room Was very clean and spacious. Dinner on level 9 was also excellent. A taste of western food is nice break from rice everyday. It was a treat really. Breakfast was included in the booking and breakfast was great. My wife had the triple cheese toasty with the brew coffee and i had the french toast with bacon and scrambled eggs. This hotel is a good location for Immigration matters as its only 5 minutes away and also PSA for papers is 5 minutes away so perfect for our needs. Across the road you have a department store also very convenient. Will stay again. XYZ is my go to.
Stayed 1 night in Dec 2025

10/10 Excellent

William

Stayed 1 night in Dec 2025

10/10 Excellent

ANTHONY

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Arnel

Liked: Cleanliness, amenities, property conditions & facilities
Best place in Tac! Clean modern and affordable. It’s the best deal in the city with free gourmet breakfast! Yes it’s included! They have a cool top floor pool that overlooks the city and right next to it is a restaurant/bar. The groundfloor has also a fusion restaurant that serves different menus and a coffee/pastry shop in the lobby! Will definitely stay again the the future!
Stayed 1 night in Nov 2025

10/10 Excellent

Christian Jude Cabrera

Stayed 5 nights in Nov 2025

10/10 Excellent

Christian Jude Cabrera

Liked: Cleanliness, amenities, property conditions & facilities
Even though it's rated as a 3 star hotel, they still have 5 star service and food. It's a really good place to stay and the staff are very well trained and take their job seriously. They have very good service and the food is really good.
Stayed 2 nights in Nov 2025

8/10 Good

Lance

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at XYZ before and would recommend staying again. The most impressive part is how comfortable the bed is...it's heaven. The TV worked unlike other hotels. The staff are friendly and the door staff are incredibly helpful. The hotel gave me an upgraded room, which wasn't as good as previous. Although the bathroom was larger and supposedly wheelchair accessible, it would benefit from a shower seat. Also the bidet had no water pressure. The restaurant is good with some decent choice. Despite the few minor glitches, for a comfortable experience at a fair price I would choose Hotel XYZ.
Stayed 1 night in Nov 2025

8/10 Good

Craig

Stayed 2 nights in Nov 2025