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Hotel XYZ

3.0 star property

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Photo gallery for Hotel XYZ

Poolside bar
Reception
Outdoor pool
Fabulous Room | Minibar, in-room safe, desk, rollaway beds
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Gym

Explore the area

View in a map
P. Zamora St., Tacloban, Leyte, 6500
  • Place, Tacloban City Hall
    ‪8 min walk‬
  • Place, Tacloban City Convention Center
    ‪3 min drive‬
  • Place, Robinsons Place Tacloban
    ‪5 min drive‬
  • Airport, Tacloban (TAC-Daniel Z. Romualdez)
    ‪12 min drive‬

Room options

View all photos for Fine Room Twin

Fine Room Twin | Minibar, in-room safe, desk, rollaway beds

Fine Room Twin

8.4 out of 10
Very good
(6 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Fine Room Queen

Fine Room Queen | Minibar, in-room safe, desk, rollaway beds

Fine Room Queen

8.0 out of 10
Very good
(8 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fantastic Twin

Fantastic Twin | Minibar, in-room safe, desk, rollaway beds

Fantastic Twin

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Fantastic Queen

Fantastic Queen | Minibar, in-room safe, desk, rollaway beds

Fantastic Queen

8.8 out of 10
Excellent
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fabulous Room

Fabulous Room | Minibar, in-room safe, desk, rollaway beds

Fabulous Room

8.0 out of 10
Very good
(3 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed OR 1 King Bed and 2 Single Beds

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About this property

Hotel XYZ

Hotel in Tacloban with 3 restaurants and full-service spa
3 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Hotel XYZ offers 56 air-conditioned accommodations with minibars and a safe. LED televisions are featured in guestrooms.

Rooms have partially open bathrooms. Bathrooms include a shower, slippers, bidets and complimentary toiletries. This Tacloban hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel XYZ. During your stay, you're just a quick walk from CAP Building. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Steps from CAP Building and 8 minutes on foot from Tacloban City Hall
  • Airport shuttle service available for a fee
Hotel XYZ offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A fitness centre, a sauna, and spa services are also featured at the business-friendly Hotel XYZ. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3-star Tacloban hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Hotel XYZ has 3 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to 10 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: PHP 385 for adults and PHP 197.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 2013
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: PHP 1000.00
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: PHP 1000.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1400.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 385 for adults and from PHP 197.5 for children
  • Airport shuttle fee: PHP 500 per person (one-way)
  • Early check-in fee: PHP 1000.00 (subject to availability)
  • Late check-out fee: PHP 1000.00 (subject to availability)
  • Rollaway bed fee: PHP 1400.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Hotel XYZ offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel XYZ
Hotel XYZ Tacloban
XYZ Hotel
XYZ Tacloban
Hotel XYZ Tacloban, Leyte Island
Hotel XYZ Hotel
Hotel XYZ Tacloban
Hotel XYZ Hotel Tacloban

Hotel XYZ Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 203 out of 459 reviews
Rating 8 - Good. 158 out of 459 reviews
Rating 6 - Okay. 62 out of 459 reviews
Rating 4 - Poor. 27 out of 459 reviews
Rating 2 - Terrible. 9 out of 459 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Irene

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room itself and crews are exceptional, breakfast was delicious.. except they never mentioned on booking about the renovation of the pool which family was looking forward to enjoy. So that's the downpart of the hotel,.. rather they told us during check in so, family was a bit disappointed, but rather than that, we had fun.
Stayed 2 nights in Jun 2025

8/10 Good

Yanick

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing, only a few hiccups like no water pressure in the bathroom and a smell in the room coming from old furnitures which didnt bother us too much. The part I didn't understand is during 7 days staying there, they couldn't offer me fruits for breakfast.
Stayed 4 nights in Jul 2025

10/10 Excellent

ronaldo

Stayed 2 nights in Jul 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, amenities
It was fine except needs better cleaning.
Stayed 3 nights in Jul 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

Arlene

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Christian Jude Cabrera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the area. Very friendly staff and pretty decent food. The mango and watermelon shakes are not creamy shakes but more like slushis. Very fresh and amazing. Its not the best hotel but it is great for the area. Jts the best you'll find
Stayed 1 night in Jul 2025

6/10 Okay

Emy

very slow to respond
Stayed 3 nights in Jun 2025

10/10 Excellent

Rosario Crystal

Stayed 2 nights in Jun 2025

10/10 Excellent

Maychelle

Stayed 1 night in Jun 2025

10/10 Excellent

AZER, kissimmee

Stayed 4 nights in Jun 2025

10/10 Excellent

Ruben Diego

Business traveller
Liked: Cleanliness
Excellent
Stayed 1 night in Jun 2025

4/10 Poor

Haidee, Bakersfield

Stayed 1 night in Jun 2025

6/10 Okay

Pawel

Travelled with partner
Liked: Cleanliness
The air conditioning working wrong Staff and and anything else is very good
Stayed 2 nights in May 2025

2/10 Terrible

Haidee, Bakersfield

Stayed 1 night in May 2025

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The staff is very good it’s two restaurants are diverse and good the pool never seems to be working!! However it is a good choice for foreigners with Filipino family AC good hot water and good maintenance definitely in top 5 of Leyte, Tacloban
Stayed 6 nights in May 2025

4/10 Poor

Dale

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Cockroach infested

I have stayed here several times in the last decade & it’s falling apart. The staff are friendly & helpful but overall the place is tired. The pool is out of order & has been so for months according to the staff. My family room has had a cockroach infestation, I killed several huge cockroaches, I sensed something was moving in the room at night & turned on the light, several roaches running around which scared the life out of my kids, I complained & they fumigated the room only to find more running around the next night. The only saving grace is the restaurant on the 9th floor is very good as is staff.
Stayed 5 nights in Apr 2025

6/10 Okay

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all pretty nice and friendly. Our room stayed warm even with the air on. It’s like the AC unit in the room wasn’t pumping enough air out and it’s a pretty small room. The main dining area downstairs is nice. The breakfast is excellent. Their lunch and dinner menu are the same. It’s a vast menu and there aren’t a lot of options for people who do not eat pork or seafood. There are 2 other restaurants I believe on the 9th floor that we ended up ordering from. Overall the stay was decent.
Stayed 3 nights in May 2025

10/10 Excellent

Merle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, friendly staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Vincent, Charleston

Stayed 2 nights in Nov 2024

10/10 Excellent

Mary glenn Mariano

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excell
Stayed 2 nights in Feb 2025

10/10 Excellent

Benjie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love it.
Stayed 1 night in Feb 2025

4/10 Poor

Dan

Disliked: Amenities, property conditions & facilities
Heat exhaust blast directly on balcony overlooking ocean (unusable). TV cable reception extremely poor; wavering continuously. No face towels. Loud music in room from pool area until 9:30PM
Stayed 2 nights in Feb 2025

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second reservation for this hotel. In my first reservation things did not go well. This reservation things were much better. We had a very large room. Two floors. Good for 4. Booked for two nights. That also included four free breakfasts for each morning. We were only two. Because of a change in schedule we could not stay the whole night on the second night. I needed to travel early to Manila for my return flight to my country. Because of this situation, they allowed us to have breakfast twice on the same day (both still free), and we did take for the second breakfast (which we had for lunch before I travelled to airport for my flight). A second bonus.... because I did not complete my stay that night, they gave me a partial refund for the time I did not use. That was awesome. Thank you Tris. I wanted to give her a hug and a kiss... hahahaha
Stayed 2 nights in Feb 2025

8/10 Good

Kevin, Carrum Downs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025