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Hotel XYZ

Property class: 3

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Photo gallery for Hotel XYZ

Bar (on property)
Lobby
Restaurant
Outdoor pool
Fantastic Queen | Minibar, in-room safe, desk, rollaway beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
P. Zamora St., Tacloban, Leyte, 6500
  • Place, CAP Building
    ‪1 min walk‬
  • Place, Tacloban City Hall
    ‪8 min walk‬
  • Place, Balyuan Amphitheatre
    ‪10 min walk‬
  • Airport, Tacloban (TAC-Daniel Z. Romualdez)
    ‪25 min drive‬

Room options

View all photos for Fine Room Twin

Fine Room Twin | Minibar, in-room safe, desk, rollaway beds

Fine Room Twin

8.4 out of 10
Very good
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Fine Room Queen

Fine Room Queen | Minibar, in-room safe, desk, rollaway beds

Fine Room Queen

8.6 out of 10
Excellent
(12 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fantastic Twin

Fantastic Twin | Minibar, in-room safe, desk, rollaway beds

Fantastic Twin

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Fantastic Queen

Fantastic Queen | Minibar, in-room safe, desk, rollaway beds

Fantastic Queen

9.0 out of 10
Wonderful
(12 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Fabulous Room

Fabulous Room | Minibar, in-room safe, desk, rollaway beds

Fabulous Room

7.6 out of 10
Good
(4 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed OR 1 King Bed and 2 Single Beds

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About this property

Hotel XYZ

3 restaurants, a full-service spa and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site.
Hotel XYZ offers 56 air-conditioned accommodations with minibars and a safe. LED televisions are featured in guestrooms.

Rooms have partially open bathrooms. Bathrooms include a shower, slippers, bidets and complimentary toiletries. This Tacloban hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a hot tub, a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel XYZ. During your stay, you're just a quick walk from CAP Building. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Steps from CAP Building and 8 minutes on foot from Tacloban City Hall
  • Airport shuttle service available for a fee
Hotel XYZ offers its guests a full-service spa, a hot tub, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A fitness centre, spa services, and tour/ticket assistance are also featured at the business-friendly Hotel XYZ. An airport shuttle (available on request) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3-star Tacloban hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Hotel XYZ has 3 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to 10 PM at scheduled times and on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: PHP 385 for adults and PHP 197.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Sauna

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 2013
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: PHP 1000.00
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: PHP 1000.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1400.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 385 for adults and from PHP 197.5 for children
  • Airport shuttle fee: PHP 500 per person (one-way)
  • Early check-in fee: PHP 1000.00 (subject to availability)
  • Late check-out fee: PHP 1000.00 (subject to availability)
  • Rollaway bed fee: PHP 1400.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Hotel XYZ offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel XYZ
Hotel XYZ Tacloban
XYZ Hotel
XYZ Tacloban
Hotel XYZ Tacloban, Leyte Island
Hotel XYZ Hotel
Hotel XYZ Tacloban
Hotel XYZ Hotel Tacloban

Hotel XYZ Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 230 out of 506 reviews
Rating 8 - Good. 168 out of 506 reviews
Rating 6 - Okay. 68 out of 506 reviews
Rating 4 - Poor. 30 out of 506 reviews
Rating 2 - Terrible. 10 out of 506 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Stayed 3 nights in Jan 2026

10/10 Excellent

george Marj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all very good
Stayed 3 nights in Dec 2025

10/10 Excellent

Agnes, Wanaque

Stayed 1 night in Dec 2025

10/10 Excellent

Timothy

Stayed 2 nights in Dec 2025

10/10 Excellent

Arlene, Charleston

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Excellent Excellent
Stayed 1 night in Dec 2025

10/10 Excellent

pascal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the valet opening the door and the warm greeting from all the staff made me feel right at home as soon as i stepped inside. Room Was very clean and spacious. Dinner on level 9 was also excellent. A taste of western food is nice break from rice everyday. It was a treat really. Breakfast was included in the booking and breakfast was great. My wife had the triple cheese toasty with the brew coffee and i had the french toast with bacon and scrambled eggs. This hotel is a good location for Immigration matters as its only 5 minutes away and also PSA for papers is 5 minutes away so perfect for our needs. Across the road you have a department store also very convenient. Will stay again. XYZ is my go to.
Stayed 1 night in Dec 2025

10/10 Excellent

William

Stayed 1 night in Dec 2025

10/10 Excellent

ANTHONY

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Arnel

Liked: Cleanliness, amenities, property conditions & facilities
Best place in Tac! Clean modern and affordable. It’s the best deal in the city with free gourmet breakfast! Yes it’s included! They have a cool top floor pool that overlooks the city and right next to it is a restaurant/bar. The groundfloor has also a fusion restaurant that serves different menus and a coffee/pastry shop in the lobby! Will definitely stay again the the future!
Stayed 1 night in Nov 2025

10/10 Excellent

Christian Jude Cabrera

Stayed 5 nights in Nov 2025

10/10 Excellent

Christian Jude Cabrera

Liked: Cleanliness, amenities, property conditions & facilities
Even though it's rated as a 3 star hotel, they still have 5 star service and food. It's a really good place to stay and the staff are very well trained and take their job seriously. They have very good service and the food is really good.
Stayed 2 nights in Nov 2025

8/10 Good

Lance

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I have stayed at XYZ before and would recommend staying again. The most impressive part is how comfortable the bed is...it's heaven. The TV worked unlike other hotels. The staff are friendly and the door staff are incredibly helpful. The hotel gave me an upgraded room, which wasn't as good as previous. Although the bathroom was larger and supposedly wheelchair accessible, it would benefit from a shower seat. Also the bidet had no water pressure. The restaurant is good with some decent choice. Despite the few minor glitches, for a comfortable experience at a fair price I would choose Hotel XYZ.
Stayed 1 night in Nov 2025

8/10 Good

Craig

Stayed 2 nights in Nov 2025

8/10 Good

troy

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great food at affordable prices.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mary Joy

Stayed 1 night in Nov 2025

8/10 Good

James

Liked: Cleanliness
Disliked: Property conditions & facilities
They need a over haul of quality control. Things are breaking down.
Stayed 2 nights in Nov 2025

4/10 Poor

Princess gaye apryll

Stayed 1 night in Nov 2025

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was ok, the staff was amazing
Stayed 2 nights in Nov 2025

4/10 Poor

Austin

Disliked: Cleanliness, amenities, property conditions & facilities
Paint chips fell from ceiling. Big cockroach. Dirty toilet. Lots of water damage. The room was not good but the breakfast was. Pool was closed.
Stayed 1 night in Nov 2025

8/10 Good

Rochelle, Cape Coral

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and modern.
Stayed 2 nights in Oct 2025

10/10 Excellent

Quissy Reica

Liked: Cleanliness
Yes
Stayed 2 nights in Oct 2025

8/10 Good

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our experience at XYZ was great. We always find the staff very helpful and friendly. The complimentary breakfast is always a highlight that we look forward to when staying there. The rooms are generally very good but on our most recent stay, the room we had (606), had a big concrete column that was very close to the end of the bed. This made it a bit harder to move around the room and get to fridge and desk area. Other than that everything was great as always.
Stayed 1 night in Oct 2025

8/10 Good

Cyrus, Westport

Stayed 1 night in Oct 2025

6/10 Okay

James

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Rat in room
Stayed 1 night in Oct 2025

6/10 Okay

James

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Sep 2025