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Excelsior Palace Hotel

4.0 star property

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Photo gallery for Excelsior Palace Hotel

Exterior
Front of property
Interior
Outdoor pool, pool umbrellas, pool loungers
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Via Toselli 8, Taormina, ME, 98039
  • Place, Corso Umberto
    ‪2 min walk‬
  • Place, Piazza del Duomo
    ‪2 min walk‬
  • Place, Porta di Catania
    ‪2 min walk‬
  • Airport, Catania (CTA-Fontanarossa)
    ‪40 min drive‬

Room options

View all photos for Single Room

Single Room | Egyptian cotton sheets, premium bedding, down duvets, minibar

Single Room

8.0 out of 10
Very good
(3 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room

Double or Twin Room | Egyptian cotton sheets, premium bedding, down duvets, minibar

Double or Twin Room

7.8 out of 10
Good
(6 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Egyptian cotton sheets, premium bedding, down duvets, minibar

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, Sea View (Elegance)

Double Room, Sea View (Elegance) | Egyptian cotton sheets, premium bedding, down duvets, minibar

Double Room, Sea View (Elegance)

8.2 out of 10
Very good
(13 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Excelsior Palace Hotel

Family-friendly hotel with 2 restaurants and rooftop terrace
This smoke-free hotel features 2 restaurants, an outdoor pool and a bar/lounge. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a poolside bar, 2 coffee shops/cafes and a snack bar/deli are on-site.
Excelsior Palace Hotel offers 79 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets, down duvets and premium bedding. LED televisions come with satellite channels. Bathrooms include baths or showers, designer toiletries, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Excelsior Palace Hotel. During your stay, you're just a quick walk from Corso Umberto. Features include free WiFi in public areas and a free manager's reception, plus 2 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at Excelsior Restaurant
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Palazzo dei Duchi di Santo Stefano and Porta di Catania
  • Airport, train station pick-up and beach shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, a meeting room, and limo/town car service. Event space at this hotel measures 151 square feet (14 square metres) and includes a conference centre. An outdoor pool, a rooftop terrace, and multilingual staff are also featured at the family-friendly Excelsior Palace Hotel. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Taormina hotel is smoke free.

The hotel hosts a free manager's reception daily.
Excelsior Restaurant – This restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Panoramic Restaurant – This poolside restaurant specialises in local cuisine and serves brunch, lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Uncovered valet parking on site (EUR 15 per day)
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: EUR 19 per person
  • 2 coffee shops/cafes
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Excelsior Restaurant
  • Panoramic Restaurant

Things to do

  • Outdoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (151 square foot of space)
  • Meeting room

Outdoors

  • Beach cabanas (surcharge)
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Belle Époque architecture
  • Built in 1904
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Weight limit: 22 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: EUR 150
  • New Year's Eve (31 December) Gala Dinner per child: EUR 150 (up to 18 years old)
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 19 per person
  • Airport shuttle fee: EUR 140 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: EUR 15 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Excelsior Palace Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Excelsior Palace Hotel
Excelsior Palace Hotel Taormina
Excelsior Palace Taormina
Hotel Excelsior Palace
Excelsior Palace
Excelsior Palace Hotel Taormina, Sicily
Excelsior Palace Hotel Hotel
Excelsior Palace Hotel Taormina
Excelsior Palace Hotel Hotel Taormina

Excelsior Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 198 out of 349 reviews
Rating 8 - Good. 98 out of 349 reviews
Rating 6 - Okay. 36 out of 349 reviews
Rating 4 - Poor. 15 out of 349 reviews
Rating 2 - Terrible. 2 out of 349 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning was very dated and seemed pretty weak- and it wasn’t that hot when we stayed there in early October. Also TVs were small for room size and the streaming services didn’t really work effectively because of limitations of the WiFi system. Loved the high ceilings and grand old hotel style furniture, furnishings and feel
Pool is spectacular and a rare find in downtown Taormina
Stayed 2 nights in Oct 2025

10/10 Excellent

Sariah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Terrence, Milton

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Place is magnificent location and the rooms were spacious and nice.
Stayed 1 night in Oct 2025

10/10 Excellent

John C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool old school classic Italian hotel. Pool and garden area is amazing! Staff friendly and helpful. A nice oasis in a sea of tourists!!
Gorgeous pool and park!!!
Pool area is AMAZING!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had the most amazing stay in Taormina, the hotel was not only conveniently located, but it was very friendly and lazing by the pool is a must!
Stayed 3 nights in Sep 2025

10/10 Excellent

Mathew

Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property the grounds are like a park with top not service
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has to be one of the most outstanding hotels I’ve ever stayed at the grounds our palatial and the service is second to none we’ve extended our stay twice so far
Stayed 1 night in Sep 2025

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Ket

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic Italian charm. Gorgeous garden and swimming pool. Easy walk to shops and restaurants. Amazing view of Mt Etna in front of the property. Paradise in Taormina.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ket

Stayed 1 night in Sep 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The landscaping is beautiful and the view is spectacular! The staff was extremely helpful and pleasant. Highly recommended.
Stayed 2 nights in Sep 2025

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Excelsior hotel allowed you the opportunity to experience that of a tranquil, relaxing venue It was as if you go back in time, to a time that we as individuals once knew how to relax and enjoy the beauty of our surroundings… If you like the old world charm, this is a place that you must stay If you’
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Excelsior Palace is outstanding. Beautiful hotel in the heart of Taormina with a huge pool overlooking the Sea. Rooms are updated and very comfortable, many facing the beautiful Mount Etna. Delicious breakfast buffet with accommodating staff. Bar/cafe at the pool is perfect for a cocktail and salad or piadina while floating in the pool. I’ve stayed here three times and cannot wait to return!
Lovely pool.
View from our room.
The path to the pool.
Cafe on the right side on the pool deck.
Stayed 4 nights in Jul 2025

10/10 Excellent

sal

Stayed 2 nights in Jul 2025

8/10 Good

John

Stayed 1 night in Jun 2025

6/10 Okay

Jimmy

Stayed 2 nights in Jun 2025

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel very centrally located and very easy to walk to centre of town. Room was perfect and very spacious and comfortable with a small balcony looking out to sea and Etna on the side of the hotel. Fabulous large swimming pool and although a short stroll down several steps it’s a stunning walk and beautiful views from the loungers.Breakfast was amazing and lovely room to eat in with lots of space to get s good table. All staff very friendly and helpful. Would recommend wholeheartedly.
Stayed 2 nights in May 2025

10/10 Excellent

Katina

Liked: Cleanliness, amenities, property conditions & facilities
Stunning We nearly never booked this hotel based on some reviews and the pics made it look a little dated. I’m so glad we did. It’s not dated, it’s classic, it’s grand and magical. The grounds to the pool are stunning, the pool makes you feel you are chilling by a millionaires house, not a hotel. The location couldn’t be better, everything is close by and walkable. We didn’t even go to the beach, as the pool was too nice to leave.
Stayed 3 nights in Jun 2025

10/10 Excellent

Grace

Stayed 3 nights in May 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean, rather spartan with a view of an area with discarded furnace and trash. Staff was very nice, with the exception of the man in the breakfast room who refused to let my wife fill her travel cup with water. Really! So we filled two glasses with water and poured it in the cup. Parking not quite as advertised, difficult access to the hotel and they valet your car to a garage. Excellent location but I think we will book elsewhere when we return.
Stayed 2 nights in May 2025

2/10 Terrible

Petronella

Stayed 2 nights in May 2025