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Mercure Telford Centre Hotel

4.0 star property

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Lunch and dinner served, British cuisine
Reception
Exterior
Exterior
Gym

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Forgegate, Telford Centre, Telford, England, TF3 4NA
  • Place, Telford Shopping Centre
    ‪5 min walk‬
  • Place, Telford Town Park
    ‪10 min walk‬
  • Place, The International Centre
    ‪14 min walk‬

Room options

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(52 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | In-room safe, desk, laptop workspace, iron/ironing board

Classic Room, 2 Single Beds

8.8 out of 10
Excellent
(18 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Privilege, Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Privilege, Premium Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room, 1 Double Bed

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible (Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Double Bed, Accessible (Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Telford Centre Hotel

A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Mercure Telford Centre Hotel offers 153 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Telford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Mercure Telford Centre Hotel. During your stay, you're just a quick walk from Telford Shopping Centre. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy British cuisine while dining at Iron Masters Restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Telford Shopping Centre and Telford Town Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Mercure Telford Centre Hotel offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 9 meeting rooms. Event space at this hotel measures 4004 square feet (372 square metres) and includes a conference centre. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Mercure Telford Centre Hotel. Parking is available for a fee.

This 4-star Telford hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Iron Masters Restaurant – This restaurant specialises in British cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Iron Masters Bar – This bar specialises in British cuisine and serves lunch, dinner and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Iron Masters Bar
  • Iron Masters Restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (4,004 square foot of space)

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation (varies based on length of stay)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of GBP 150 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 per person
  • Self-parking fee: GBP 10 per night
  • Pet fee: GBP 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Park Inn Radisson Hotel Telford
Park Inn Radisson Telford
Park Inn Telford
Radisson Park Inn Telford
Radisson Telford
Telford Park Inn
Park Inn By Radisson Telford England
Park Inn By Radisson Telford Hotel Telford
Telford Centre Hotel AccorHotels Now Open
Hotel AccorHotels Now Open
Telford Centre AccorHotels Now Open
AccorHotels Now Open
Hotel The Telford Centre Hotel By AccorHotels (Now Open) Telford
Telford The Telford Centre Hotel By AccorHotels (Now Open) Hotel
Hotel The Telford Centre Hotel By AccorHotels (Now Open)
The Telford Centre Hotel By AccorHotels (Now Open) Telford
Park Inn by Radisson Telford
Telford Accorhotels Now Open
Mercure Telford Hotel Telford
Mercure Telford Centre Hotel Hotel
Mercure Telford Centre Hotel Telford
The Telford Centre Hotel By AccorHotels
Mercure Telford Centre Hotel Hotel Telford

Mercure Telford Centre Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 312 out of 700 reviews
Rating 8 - Good. 198 out of 700 reviews
Rating 6 - Okay. 101 out of 700 reviews
Rating 4 - Poor. 42 out of 700 reviews
Rating 2 - Terrible. 47 out of 700 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Stayed 1 night in Jan 2026

8/10 Good

Richard

Stayed 1 night in Dec 2025

6/10 Okay

Mark

Stayed 1 night in Dec 2025

2/10 Terrible

Wendy

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
No heating, lift broken had to pay additional for pool
Stayed 1 night in Jan 2026

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming & friendly. The lady at reception saved me a trip to Aldi when I realised I had forgotten my toothbrush by given me a complimentary one. The only downside was the lift was out of order and my room was on the top floor. Luckily, I only had a small suitcase to carry up the 49 winding steps.
Stayed 2 nights in Dec 2025

8/10 Good

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't book breakfast far to expensive for 2 staying for 3 nights sorry
Stayed 3 nights in Dec 2025

10/10 Excellent

Nicholas

Stayed 1 night in Nov 2025

6/10 Okay

Jack

Liked: Cleanliness
Disliked: Amenities
The hotel was nice. My only disappointment was that you have to pay £10 for parking. If you purchase drinks from the bar over £5.00 parking is free but if you pay over £100.00 for a room you still have to pay for parking.
Stayed 1 night in Nov 2025

6/10 Okay

Gary

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Bump in mattress, tired bathroom, well maintained & good size bedroom area. Shower doesnt maintain a constant temperature, varying between warm cold & too hot randomly during a shower. Empty shower gel container upon arrival Pool tables & darts available but cramped area meaning many locatiobs impeded the cues by walls. Pool area wasnt that large & water murky. Good evening meal. A great breakfast selwction including many types of milk.
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities
Just a lovely hotel with really nice facilities and rooms
Stayed 1 night in Nov 2025

8/10 Good

Andrew, Warwick

Stayed 2 nights in Nov 2025

8/10 Good

Dean

Travelled with group
Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Nov 2025

6/10 Okay

Thomas

Disliked: Staff & service
Room was satisfactory but a little over furnished. Shower control defective, no maintenance staff available over weekend to rectify it, although we were offered an alternative room. The dinner service in the restaurant was a complete and utter shambles. 45 minutes wait for a table due to "An unexpected rush", poor and disorganised service and when the waitress brought the wrong order and had it pointed out to her, she had the temerity to argue. At breakfast, which had to be ordered at reception the night before, so an unexpected rush could not happen, they ran short of cups, glasses and spoons. Tables, cruets and menus were all sticky. Confused, disorganised, poorly trained and short staffed, it is difficult for for a moderate man using temperate language adequately to criticise them.
Stayed 2 nights in Nov 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities
Nice room. Nice brrakfast
Stayed 1 night in Nov 2025

10/10 Excellent

gary

Stayed 1 night in Nov 2025

8/10 Good

Emma

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Telford International Centre. Odd layout having to go through the gym to get to rooms. Strong smell of urine in the swimming pool. Food in the restaurant was ok, steak sandwich was good but sticky toffee was dry and bland. Within walking distance to multiple other restaurants so not limited to hotel. Would probably use again if attending conferences at international centre.
Stayed 3 nights in Oct 2025

10/10 Excellent

Sarah

Stayed 1 night in Oct 2025

8/10 Good

Sharon

Stayed 2 nights in Oct 2025

10/10 Excellent

andris

Stayed 1 night in Oct 2025

10/10 Excellent

Nick

Stayed 1 night in Oct 2025

8/10 Good

gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I didnt have breakfast. The room was clean & tidy. Staff were helpfull. Didnt use air con so no idea
Stayed 2 nights in Oct 2025

10/10 Excellent

Sian

Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Suresh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked twin room but they did not have any so have to share double with male friend otherwise we would be stuck
Stayed 1 night in Oct 2025

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Don’t care

Sitting in bar when water started pouring from the ceiling I got wet reception couldn’t care less said we will sort it not bothered about me the paying customer
Stayed 1 night in Oct 2025