Mercure Telford Centre Hotel

4.0 star property

Choose dates to view prices

Room options

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(48 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | In-room safe, desk, laptop workspace, iron/ironing board

Classic Room, 2 Single Beds

8.6 out of 10
Excellent
(17 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Standard Room

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Privilege, Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Privilege, Premium Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Double Bed

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Standard Double Room, 1 Double Bed

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible (Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Double Bed, Accessible (Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

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Exterior
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includes taxes & fees
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About this property

Mercure Telford Centre Hotel

Hotel in Telford with full-service spa and fitness centre
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Mercure Telford Centre Hotel offers 153 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Telford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Mercure Telford Centre Hotel. During your stay, you're just a quick walk from Telford Shopping Centre. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy British cuisine while dining at Iron Masters Restaurant
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute walk from Telford Shopping Centre and 12 minutes on foot from Telford Town Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Mercure Telford Centre Hotel offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 9 meeting rooms. Event space at this hotel measures 4004 square feet (372 square metres) and includes a conference centre. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Mercure Telford Centre Hotel. Parking is available for a fee.

This 4-star Telford hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10 AM.
Iron Masters Restaurant – This restaurant specialises in British cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Iron Masters Bar – This bar specialises in British cuisine and serves lunch, dinner and light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Iron Masters Bar
  • Iron Masters Restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre (4,004 square foot of space)

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation (varies based on length of stay)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 10.00 per person
  • Self-parking fee: GBP 10 per night
  • Pet fee: GBP 20 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Park Inn Radisson Hotel Telford
Park Inn Radisson Telford
Park Inn Telford
Radisson Park Inn Telford
Radisson Telford
Telford Park Inn
Park Inn By Radisson Telford England
Park Inn By Radisson Telford Hotel Telford
Telford Centre Hotel AccorHotels Now Open
Hotel AccorHotels Now Open
Telford Centre AccorHotels Now Open
AccorHotels Now Open
Hotel The Telford Centre Hotel By AccorHotels (Now Open) Telford
Telford The Telford Centre Hotel By AccorHotels (Now Open) Hotel
Hotel The Telford Centre Hotel By AccorHotels (Now Open)
The Telford Centre Hotel By AccorHotels (Now Open) Telford
Park Inn by Radisson Telford
Telford Accorhotels Now Open
Mercure Telford Hotel Telford
Mercure Telford Centre Hotel Hotel
Mercure Telford Centre Hotel Telford
The Telford Centre Hotel By AccorHotels
Mercure Telford Centre Hotel Hotel Telford

Reviews

Mercure Telford Centre Hotel Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 295 out of 652 reviews
Rating 8 - Good. 186 out of 652 reviews
Rating 6 - Okay. 89 out of 652 reviews
Rating 4 - Poor. 38 out of 652 reviews
Rating 2 - Terrible. 44 out of 652 reviews

Reviews

8/10 Good

kairen

Stayed 1 night in Jul 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central Telford - good value

Excellent value for the International Sports Centre. Great location for Ironbridge and the RAF museum.
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

6/10 Okay

Jodi, AYLESBURY

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I booked this hotel for the spa facilities but I didn’t use them as it wasn’t a relaxing and particularly clean area. The changing rooms were a state with wet towels all over the floor and the general areas were tired and worn out. The corridors throughout the hotel had worn and stained carpets and the whole place just felt a bit grotty. We were staying there for a sporting event at the International Centre so didn’t spend much time in the hotel so it was fine as the room was clean and the breakfast good, but it needs some work to update the public areas. The staff were lovely and very friendly though
Stayed 3 nights in Aug 2025

10/10 Excellent

Marek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service from check in to check out, rooms were big, rooms were serviced everyday and althoigh i didn't have dinner at the hotel the breakfast was excellent. Managed to use the gym, pool and steam room whilst staying at the hotel. When staying in Telford again i will make sure i book again at the Mercure. Very close to shops, restaurants and even a cinema across the road!
Stayed 4 nights in Jul 2025

10/10 Excellent

andrew

Stayed 2 nights in Aug 2025

10/10 Excellent

penelope

Stayed 3 nights in Aug 2025

10/10 Excellent

Daryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was super comfy, staff were very friendly and gave us a cheeky upgrade which made our stay that much more enjoyable.
Stayed 3 nights in Aug 2025

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff all very helpful and hotel was just what I needed for this trip
Stayed 2 nights in Aug 2025

10/10 Excellent

Terence

Liked: Staff & service
Great hotel would definitely recommend and stay there again
Stayed 3 nights in Aug 2025

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately I can’t remember the name of the staff on reception but she was excellent. So friendly and welcoming. Thank you!
Stayed 1 night in Jul 2025

8/10 Good

Bodil

Stayed 1 night in Jul 2025

8/10 Good

Jonas

Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel in good location Clean room . Bathroom could do with spruce up. Good facilities. Lovely breakfast. Friendly staff and helpful.
Stayed 1 night in Jul 2025

8/10 Good

Chris

Stayed 2 nights in Jul 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Peter

Pretty awful breakfast

Breakfast was pretty substandard and food was cold they had cue for various elements of the breakfast and the coffee was cold as well
Stayed 1 night in Apr 2025

10/10 Excellent

Clare, Seaford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Tony

Disliked: Cleanliness, property conditions & facilities

Very poor

The photos attached are from room 501 that we were given on 4-7-2025 As you can see the bathroom was extremely dirty & the extractor fan was not working. The safe was also not working which we reported but were told there was no maintenance team on site to re set it so we had to take our valuables around with us each day. Also one of the lamps didn’t work which again we reported but nothing was done about it. We went for a swim in the pool where I found the ladies changing rooms to be in a dreadfully dirty state with slimy, filthy floors, rusty & broken locks on the lockers which were also very dirty inside. Peeling paint & black mould around the edges of the floors. The water in the jacuzzi was way too hot & was overflowing with deep foam so was too uncomfortable to use. All of this was reported to deputy manager & manager with photos as proof. My dinner that evening was inedible. The batter on the fish was very under cooked and the fish inside was horrible so they gave me another fish & chips which was the same standard so I went without a meal. The waitress gave us a bottle of water to compensate. We told the receptionist & she refunded our money. We were given another ‘superior’ room which was a little cleaner with a working safe. We asked for a refund on our stay but were told that because we had booked through ‘Hotels.Com’ we had to go through them to get our money back. We hope that this can now be arranged.
Bathroom shower screen
Bathroom shower
Bathroom toilet seat
Bathroom shower screen
Stayed 2 nights in Jul 2025

10/10 Excellent

Gurpreet

Stayed 1 night in Jun 2025

8/10 Good

Richard

Stayed 1 night in Jun 2025

6/10 Okay

Amie

Liked: Staff & service, amenities
Bathroom was mouldy, sheets are rough, I ordered room service for it to take 2 & half hours to come and when arrived it was over cooked and tasted burnt.
Stayed 1 night in Jun 2025

8/10 Good

Kevin

Nice hotel, shame you have to pay to park

Nice hotel. Good service. I don't like the idea of paying for parking when you are a paying guest.
Stayed 1 night in Jun 2025