Imperial Hotel, Tokyo

5.0 star property

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Photo gallery for Imperial Hotel, Tokyo

Lobby
1 bedroom, premium bedding, down duvets, in-room safe
Exterior
Indoor pool
1 bedroom, premium bedding, down duvets, in-room safe

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Room service

Explore the area

Map
1-1-1 Uchisaiwaicho Chiyoda-ku, Tokyo, Tokyo-to, 100-8558
  • Hibiya Park
    ‪1 min walk‬
  • Tokyo Imperial Palace
    ‪9 min walk‬
  • Tokyo Tower
    ‪2 min drive‬
  • Tokyo (HND-Haneda)
    ‪15 min drive‬

Room options

Tower Building High Floor Standard Double, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Tower Building High Floor Pent House Suite Twin, Non Smoking

  • 105 sq m
  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor 2 Bed Room Suite Twin, Non Smoking

  • 99 sq m
  • Sleeps 4
  • 4 Single Beds

Main Building Junior Suite King

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Main Building Junior Suite Twin

  • 54 sq m
  • Sleeps 4
  • 2 Single Beds

Tower Building High Floor Premier Twin, Non Smoking

  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

Tower Building, Premier Twin, Non Smoking

  • Sleeps 3
  • 2 Single Beds

Imperial Floor Deluxe Park View Double

  • 42 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Imperial Floor Deluxe Park View Twin

  • 43 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

Imperial Floor Deluxe Suite King

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Main Building Park View Corner Suite Twin

  • 115 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

Main Building Park View Corner Suite King

  • 115 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Main Building Deluxe Park View Twin

  • 42 sq m
  • Park view
  • Sleeps 3
  • 2 Single Beds

Main Building Deluxe Park View Double

  • 42 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Tower Building, Standard Double, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Main Building Junior Suite Park View Twin

  • 54 sq m
  • Park view
  • Sleeps 5
  • 2 Single Beds

Tower Building High Floor Pent House Suite Double, Non Smoking

  • 105 sq m
  • Sleeps 2
  • 1 Double Bed

Tower Building High Floor Residential Suite Twin, Non Smoking

  • 66 sq m
  • Sleeps 3
  • 2 Single Beds

Imperial Floor Deluxe Twin

  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

Main Building Deluxe Twin

  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

Main Building Deluxe King

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Imperial Floor Junior Suite King

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

Imperial Floor Superior King

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Tower Building High Floor GINZA VIEW Corner Suite Twin, Non Smoking

  • 72 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Imperial Floor Junior Suite Twin

  • 54 sq m
  • Sleeps 3
  • 2 Single Beds

Main Building Superior Twin

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

Main Building Superior King

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Tower Building, Standard Twin, Non Smoking

  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor Standard Twin, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Main Building Imperial Floors Deluxe Twin Room Non Smoking

  • Sleeps 3
  • 2 Single Beds

Main Building Regular floor Park-View Corner Suite King Room Non smoking

  • Sleeps 2
  • 1 King Bed

Main Building Regular Floor Deluxe Twin Room Non Smoking

  • Sleeps 3
  • 2 Single Beds

Main Building Imperial Floors Superior Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Main Building Imperial Floors Junior Suite Two Double Non Smoking

  • Sleeps 3
  • 2 Double Beds

Main Building Regular Floor Junior Suite Twin Non Smoking

  • Sleeps 3
  • 2 Single Beds

Main Building Regular floor Deluxe King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Regular floor Junior Suite King Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Imperial Floors Junior Suite King Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Regular floor Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Main Building Regular Floor Park-View Corner Suite Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

Main Building Regular Floor Superior Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

Main Building Regular Floor Superior Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Main Building Imperial Floors Deluxe King Suite Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Regular Floor Deluxe Park-View King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Regular floor Deluxe Park-View Twin Room Non Smoking

  • Sleeps 3
  • 2 Single Beds

Main Building Imperial Floors Deluxe Park-View King Room Non Smoking

  • Sleeps 2
  • 1 King Bed

Main Building Regular Floor Junior Suite Park-View Twin Room Non Smoking

  • Sleeps 3
  • 2 Single Beds

Main Building Imperial Floors Deluxe Park-View Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor Penthouse Suite Twin Non Smoking

  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor Standard Twin Non Smoking

  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor Penthouse Suite King Non Smoking

  • Sleeps 2
  • 1 King Bed

Tower Building High Floor Premiere Twin Non Smoking

  • Sleeps 3
  • 2 Single Beds

Tower Building High Floor Ginza-View Corner Suite Twin Non Smoking

  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor Residential Suite Twin Non Smoking

  • Sleeps 3
  • 2 Single Beds

Tower Building High Floor 2 Bed Room Suite Twin Non Smoking

  • Sleeps 4
  • 2 Single Beds

Tower Building High Floor Standard King Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Main Building Imperial Floors Junior Suite

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Tower Building High Floor Penthouse Suite King Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2
  • 1 King Bed

Tower Building High Floor Penthouse Suite Twin Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor Standard Twin Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor Standard King Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2
  • 1 Queen Bed

Tower Building High Floor Ginza-View Corner Suite Twin (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor Premiere Twin Non Smoking (Restaurants Are Busy From Dec.31-Jan.2)

  • Sleeps 3
  • 2 Single Beds

Tower Building High Floor Premiere Twin Non Smoking(Restaurants Are Busy On Jan. 2)

  • Sleeps 2
  • 2 Single Beds

Main Building Grand Chef Snoopy Room

  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor Standard Twin Non Smoking (Restaurants Are Busy On Jan. 2)

  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor Standard King Non Smoking(Restaurants Are Busy On Jan. 2)

  • Sleeps 2
  • 1 Queen Bed

Tower Building High Floor Penthouse Suite Twin Non Smoking(Restaurants Are Busy On Jan. 2)

  • Sleeps 2
  • 2 Single Beds

Main Building Regular Floor Family Connecting Room

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Main Building Imperial Floors Deluxe Two Double Bed Suite

  • Sleeps 2
  • 2 Double Beds

Tower Building High Floor Ginza-View Corner Suite Twin Non Smoking (Restaurants Are Busy On Jan. 2)

  • Sleeps 2
  • 2 Single Beds

Tower Building High Floor Penthouse Suite King Non Smoking (Restaurants Are Busy On Jan. 2)

  • Sleeps 2
  • 1 King Bed

Tower Building Premiere Twin Non Smoking

  • Sleeps 3
  • 2 Single Beds

Tower Building Standard Twin Non Smoking

  • Sleeps 2
  • 2 Single Beds

Tower Building Standard King Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Imperial Hotel, Tokyo

Family-friendly Tokyo hotel connected to the convention centre, steps from Hibiya Park
This hotel features 8 restaurants, an indoor pool and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness centre, 2 coffee shops/cafes and a sauna are on-site.
Imperial Hotel, Tokyo offers 651 accommodations with DVD players and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy.
The shopping around Imperial Hotel, Tokyo gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Ginza Six. Free WiFi in public areas, 8 restaurants and 2 bars are available.
  • Free WiFi
  • Enjoy French cuisine at Les Saisons, one of the property's 8 restaurants and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the location and the proximity to shopping
  • Steps from Hibiya Park and 12 minutes on foot from Tokyo Imperial Palace
  • Airport, railway station and local-area shuttle service available for a fee
Imperial Hotel, Tokyo offers its guests a kids' pool, an indoor pool, Access to hot tub, and a sauna. There are 8 restaurants and 2 coffee shops/cafes, as well as a nearby corner/local shop. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre, 7 meeting rooms, and limo/town car service are available. Event space at this hotel measures 344 square feet (32 square metres) and includes a conference centre. A 24-hour fitness centre, spa services, and multilingual staff are also featured at the family-friendly Imperial Hotel, Tokyo. An airport shuttle (available 24 hours), an area shuttle and a train station drop-off service are available for a fee. Parking is available for a fee. The property offers extended parking privileges.

Smoking is allowed in designated areas at this Tokyo hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.
Les Saisons – This fine-dining restaurant specialises in French cuisine. Reservations are required.
The Imperial Viking Sal – This buffet restaurant serves breakfast, lunch and dinner. Open daily.
Kamon – This fine-dining restaurant serves lunch and dinner. Open daily.
Nakata – This sushi bar specialises in sushi and serves lunch and dinner. Open daily.
Old Imperial Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Covered parking on site (JPY 12,000 per day; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: JPY 5,800 to 6,700 for adults and JPY 3,800 to 6,000 for children
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 8 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Kamon
  • Les Saisons
  • Nakata
  • Old Imperial Bar
  • The Imperial Viking Sal

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (344 square foot of space)

Spa

  • Aromatherapy
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 14 floors
  • Built in 1970
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • DVD player

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Additional fees of 3,800-6,000 JPY apply to children 0-6 years old for breakfast, when sharing existing bedding with their parent. Fees are collected at the property.
Meals are not included in the room rate for children.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately JPY 5800 to 6700 for adults and JPY 3800 to 6000 for children
  • Airport shuttle fee: JPY 58900 per person (one-way)
  • Airport shuttle fee per child: JPY 58900 (one-way), (from 1 to 5 years old)
  • Covered self-parking fee: JPY 12000 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Imperial Hotel, Tokyo offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Imperial Hotel
Imperial Hotel Tokyo
Imperial Tokyo
Imperial Hotel Tokyo
Imperial Tokyo
Hotel Imperial Hotel Tokyo
Tokyo Imperial Hotel Hotel
Hotel Imperial Hotel
Imperial
Imperial Hotel
Imperial Hotel Tokyo
Imperial Hotel, Tokyo Hotel

Imperial Hotel, Tokyo Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 975 out of 1127 reviews
Rating 8 - Good. 110 out of 1127 reviews
Rating 6 - Okay. 22 out of 1127 reviews
Rating 4 - Poor. 12 out of 1127 reviews
Rating 2 - Terrible. 8 out of 1127 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua, Draper

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was overlooking Tokyo station so a little loud listening to train traffic but super convenient
Stayed 4 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great old fashioned 5 star service
Stayed 2 nights in Feb 2025

10/10 Excellent

Emilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel amenities are fantastic. Although the hotel room is a bit outdated but its clean. Service is excellent. We can hear train noise at JR Station from our room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel great location

Beautiful hotel, great location, could do with a modernisation
Stayed 4 nights in Feb 2025

10/10 Excellent

Joseph Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old and venerable Hotel one of the first western-style hotels in Tokyo established in 1890, the current building I believe is the third Hotel on this location. That being said it has a lot to live up to and does so honorably. Although the building itself is dated, the service and amenities more than make up for it. Best of all is the location, this is the center of Tokyo, major Transit Hub nearby right on the park Clean safe walkable neighborhood. I had a wonderful stay, looking forward to my next visit in 2 weeks. Thank you Imperial Hotel Tokyo!
Stayed 3 nights in Feb 2025

10/10 Excellent

naomi

Stayed 2 nights in Feb 2025

10/10 Excellent

naomi

Travelled with family
Stayed 1 night in Feb 2025

10/10 Excellent

Grant

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing historic property that feels relaxing in the centre of Tokyo. Walking distance to the Imperial Palace, great dining options and trains/subways. Highly recommend.
Stayed 3 nights in Feb 2025

8/10 Good

THOMAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to public transport and lots of dining options
Stayed 2 nights in Feb 2025

10/10 Excellent

Frazor, Marlborough

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent day as over at the imperial hotel. Highly recommended.
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with first class service 👏👍
Stayed 6 nights in Feb 2025

10/10 Excellent

spencer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old establishment! Excellent service! Room a bit outdated, clean and good amenities! Highly Recommended
Stayed 2 nights in Feb 2025

10/10 Excellent

Seigo, Brookline

Stayed 1 night in Feb 2025

10/10 Excellent

naomi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable customer service.
Stayed 2 nights in Feb 2025

2/10 Terrible

Jack

Stayed 1 night in Feb 2025

10/10 Excellent

dannnette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impeccable Imperial

From the moment we stepped foot onto this property, until the moment we departed. 5 star service. Very warm welcome, efficient check in, bellboy escort to our room and a very well done introduction of all room amenities. Beds are extremely comfortable and the linens, and particularly the pillows first class. Fresh pajamas delivered daily, room service and cleaning excellent. Bathroom was fully stocked with very useful amenities, tooth brushes with toothpaste, hair brushes, lotions, shampoos, conditioners, razors with shaving gel. Immediate response to request for additional mineral water. They brought it within 10 minutes of our request. A lovely bakery and separate diner for breakfast. My husband enjoyed blueberry pie. Breakfast all fruit and eggs were very fresh. We would definitely return and highly recommend.
Stayed 3 nights in Feb 2025

6/10 Okay

Michael

V good hotel with good service
Stayed 1 night in Feb 2025

10/10 Excellent

LOK CHING

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel location is excellent. If you want to experience Japanese hospitality, this hotel will be a great option. It is a grand hotel in size, good for banquet arrangement as well. We enjoyed our stay and happy to recommend it to others.
Stayed 3 nights in Feb 2025

10/10 Excellent

lester

Imperial Hotel alway excellent with extraordinary service and cuisine
Stayed 4 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spa and lobby
Stayed 1 night in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service

Exceptional hotel service.
Stayed 1 night in Feb 2025

10/10 Excellent

Ian

Stayed 1 night in Feb 2025