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JR WEST GROUP VIA INN SHINJUKU

3.0 star property

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Photo gallery for JR WEST GROUP VIA INN SHINJUKU

Reception
Single Room, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Corner Twin, Non-Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Daily buffet breakfast (JPY 1760 per person)
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
5-11-16 Shinjuku, Tokyo, Tokyo, 160-0022
  • Place, Isetan Department Store Shinjuku
    ‪5 min walk‬
  • Place, Shinjuku Isetan
    ‪6 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

View all photos for Single Room, Non Smoking

Single Room, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Single Room, Non Smoking

9.0 out of 10
Wonderful
(63 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Via Inn Single Room(1 person), Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Via Inn Single Room(1 person), Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Via Inn Single Room(2 person), Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Via Inn Single Room(2 person), Non Smoking

9.0 out of 10
Wonderful
(37 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Hollywood Twin, Non-Smoking

Hollywood Twin, Non-Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Hollywood Twin, Non-Smoking

8.6 out of 10
Excellent
(9 reviews)
  • 15 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Corner Twin, Non-Smoking

Corner Twin, Non-Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Corner Twin, Non-Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Single Beds

Similar properties

Property entrance
JR WEST GROUP VIA INN Iidabashi Korakuen
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room
4.6 out of 5, Wonderful, 539 reviews
The price is €41
5 Jan - 6 Jan 2026
JR WEST GROUP VIA INN Iidabashi Korakuen

About this property

JR WEST GROUP VIA INN SHINJUKU

Hotel with a 24-hour front desk, near Shinjuku Gyoen National Garden
A microwave in a common area, dry cleaning and laundry facilities are available at this hotel. Additionally, a 24-hour front desk and a vending machine are on-site.
JR WEST GROUP VIA INN SHINJUKU offers 226 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at JR WEST GROUP VIA INN SHINJUKU. During your stay, you're just a quick walk from Isetan Department Store Shinjuku. Enjoy features like breakfast (surcharge) and dry cleaning service.
  • Free WiFi and wired Internet
  • Buffet breakfast served daily for a fee
  • Amenities include locker space, laundry facilities and a lift
  • Guests have great things to say about the clean guestrooms and the location
  • 12 minutes by foot from Shinjuku Gyoen National Garden and a 3-minute drive from National Stadium
As a guest of JR WEST GROUP VIA INN SHINJUKU, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. JR WEST GROUP VIA INN SHINJUKU also features a lift and a microwave in a common area. The front desk is open around the clock.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,760 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1760 for adults and from JPY 1760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Via Inn Shinjuku
JR WEST GROUP VIA INN SHINJUKU Hotel
JR WEST GROUP VIA INN SHINJUKU Tokyo
JR WEST GROUP VIA INN SHINJUKU Hotel Tokyo

JR WEST GROUP VIA INN SHINJUKU Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 690 out of 1073 reviews
Rating 8 - Good. 289 out of 1073 reviews
Rating 6 - Okay. 75 out of 1073 reviews
Rating 4 - Poor. 12 out of 1073 reviews
Rating 2 - Terrible. 7 out of 1073 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kassandra

Stayed 5 nights in Oct 2025

8/10 Good

Seth, Winnipeg

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with a safe area and near a train stations to the main hub. The room was small and the pillow was pretty hard but besides that nice hotel, quiet and clean and friendly staff!
Stayed 5 nights in Sep 2025

10/10 Excellent

Jean-Francois

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location for a good price
Stayed 3 nights in Sep 2025

8/10 Good

Tania

Travelled with partner
Liked: Cleanliness
Thankyou for a pleasant stay
Stayed 7 nights in Aug 2025

10/10 Excellent

Hidekazu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jerome, Minneapolis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Especially appreciated laundry machine. Nice breakfast.
Stayed 3 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, good stay

We were happy with our stay at the hotel, and the location was good for eating out, shopping, and transport links.
Stayed 2 nights in Aug 2025

10/10 Excellent

noa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
Stayed 6 nights in Sep 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, very clean and in a fantastic location. Staff are so helpful. Rooms are on the small side but that’s normal for Tokyo. We had a great stay and highly recommend this hotel!
Stayed 6 nights in Sep 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Amelie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, cozy comfortable rooms
Stayed 4 nights in Sep 2025

10/10 Excellent

Ho Yan Aiden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Curtis

Stayed 5 nights in Sep 2025

8/10 Good

Kaitlin

Travelled with partner
Liked: Cleanliness, staff & service
very clean and reasonable sized room for the location and price. no potable water available, but there is a muji with free water nearby
Stayed 2 nights in Aug 2025

10/10 Excellent

Henry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, new property. Great bathroom. Decent breakfast. A bit of a walk to train stations, though.
Stayed 3 nights in Aug 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

8/10 Good

Ethan

Liked: Cleanliness, staff & service
Very convenient location, friendly staff. Rooms were a bit tight and not really as displayed in pictures but overall comfortable stay for just sleeping in.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mr.T

Stayed 5 nights in Aug 2025

4/10 Poor

Ramon

Disliked: Staff & service
t’s not right that when you arrive just 30 minutes before check-in, they want to charge ¥1000, especially when the room is already ready.
Stayed 2 nights in Aug 2025

10/10 Excellent

NATALIE JANE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

8/10 Good

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms but a little tight compared to US standards. I suppose that's too be expected. Close to subway entrance and shops. Overall, good place to stay with friendly staff. Able to store luggage before check in and after check out if needed.
Stayed 5 nights in Aug 2025

10/10 Excellent

Talita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025