The Ville Resort - Casino

4.5 star property

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Photo gallery for The Ville Resort - Casino

View from property
Interior entrance
3 restaurants, breakfast, lunch, dinner served; Asian cuisine
View from room
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Parking available

Explore the area

View in a map
Sir Leslie Thiess Drive, Townsville, QLD, 4810
  • Place, Townsville Entertainment & Convention Centre
    ‪2 min walk‬
  • Place, Magnetic Island Ferry Terminal
    ‪6 min walk‬
  • Place, Castle Hill
    ‪3 min drive‬
  • Airport, Townsville, QLD (TSV)
    ‪10 min drive‬

Room options

Deluxe King Ocean

9.4 out of 10
Exceptional
(17 reviews)
  • 32 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Resort King Ocean View

9.0 out of 10
Wonderful
(6 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Marina

7.0 out of 10
Good
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Twin Ocean Room

9.0 out of 10
Wonderful
(30 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Resort King Marina View

8.8 out of 10
Excellent
(8 reviews)
  • 32 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Executive Twin Marina View

9.2 out of 10
Wonderful
(7 reviews)
  • 32 sq m
  • Marina view
  • Sleeps 4
  • 2 Double Beds

Executive Twin Ocean View

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Executive Suite

  • 64 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Resort Twin Marina View

9.6 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • Marina view
  • Sleeps 4
  • 2 Double Beds

Resort Twin Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Executive King Ocean View

8.0 out of 10
Very good
(9 reviews)
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Deluxe King Marina

  • 32 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

Resort King Suite

10.0 out of 10
Exceptional
(1 review)
  • 64 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Resort Twin Suite

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Executive King Marina View

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • Marina view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Ville Resort - Casino

Luxury hotel connected to the convention centre in Townsville with 3 restaurants
3 restaurants, a full-service spa and a casino are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 3 bars/lounges and a fitness centre are on-site.
The Ville Resort - Casino offers 194 accommodations with minibars and a safe. Televisions come with pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hands in Harmony. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open daily.
Our customers tell us that they can't get enough of the pool at The Ville Resort - Casino. During your stay, you'll be connected to the convention centre and just a quick walk from Magnetic Island Ferry Terminal. You'll find features such as free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, Thai massages or body wraps at Hands in Harmony
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the clean guestrooms and the pool
  • Within a 15-minute walk of Magnetic Island Ferry Terminal and Museum of Tropical Queensland
The Ville Resort - Casino offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 0 square feet (0 square metres) and includes a conference centre. A casino, spa services, and a terrace are also featured at the luxury The Ville Resort - Casino. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Townsville hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
The Palm House – This buffet restaurant serves breakfast and dinner. Reservations are required.
Spin Cafe – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.
Quarterdeck – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Miss Songs – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 3.8 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 34.95 to 44.95 for adults and AUD 0 to 18.95 for children
  • Valet parking fee: AUD 15 per day (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3.8 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Jupiters Townsville
Jupiters Townsville Casino
Jupiters Townsville Hotel & Casino
Townsville Jupiters
Jupiters Hotel Townsville
Jupiters Townsville Hotel And Casino
Jupiters Townsville Hotel Townsville
Ville Resort Casino Townsville
Ville Casino Townsville
Ville Casino
The Ville Casino Townsville
The Ville Resort - Casino Hotel
The Ville Resort - Casino Townsville
The Ville Resort - Casino Hotel Townsville

The Ville Resort - Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 601 out of 1009 reviews
Rating 8 - Good. 293 out of 1009 reviews
Rating 6 - Okay. 69 out of 1009 reviews
Rating 4 - Poor. 23 out of 1009 reviews
Rating 2 - Terrible. 23 out of 1009 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeffrey

Stayed 1 night in Jun 2025

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Angela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Jun 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 2 nights in Jun 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, great service. I missed a balcony. Apart from the miss song restaurant, the food was mediocre, for a hotel of this caliber.
Out to sea past the pool area. View from our room.
Stayed 1 night in Jun 2025

8/10 Good

Ian

Stayed 1 night in Jun 2025

8/10 Good

Kelly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only thing that could be improved is USB ports in the hotel rooms
Stayed 2 nights in Jun 2025

8/10 Good

Ainslie

Stayed 1 night in Jun 2025

8/10 Good

Loxton

Stayed 1 night in Jun 2025

2/10 Terrible

Paola

Stayed 1 night in Jun 2025

10/10 Excellent

allan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went for wedding. Good place for wedding, nice atmosphere, but if you didn't want to eat there it was a long walk to any cafes. Close to ferry terminal for day trip to magnetic island
Stayed 3 nights in May 2025

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was great. Our first room had no hot water however we were upgraded to a suite. Very good.
Stayed 1 night in Jun 2025

10/10 Excellent

Naomi

Stayed 1 night in May 2025

10/10 Excellent

Julie

Stayed 1 night in May 2025

10/10 Excellent

Zoey

Liked: Cleanliness, amenities, property conditions & facilities
Great stay .
Stayed 2 nights in May 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Shayman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great staff was great, room service was very quick. Loved our stay look forward to next time
Stayed 1 night in May 2025

2/10 Terrible

Aaron

Stayed 1 night in May 2025

8/10 Good

Des

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
For anyone who arrives and checks in late, there is no food available in the Casino and no room service. Arrived late and hungry, so poor for a Casino and Hotel.
Stayed 1 night in May 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy staying at the Ville, convenient, comfortable and clean with well appointed rooms.
Stayed 1 night in May 2025

10/10 Excellent

Sharon Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely professional and courteous. My preferences for a room location away from the elevators was taken into consideration for which I was very grateful! Will definitely stay at this property when I return to Townsville!
Stayed 10 nights in May 2025

10/10 Excellent

Lauren

Stayed 1 night in Apr 2025

4/10 Poor

Maria

Stayed 3 nights in May 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

MAJELLA F

Stayed 1 night in Apr 2025