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Coco Unlimited

3.0 star property

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Photo gallery for Coco Unlimited

Master Suite Oceanfront Terrace /Jacuzzi | Premium bedding, in-room safe, individually decorated, free WiFi
View from property
Outdoor dining
Master Suite Oceanfront Terrace /Jacuzzi | Private spa tub
Garden View Room Pool Area | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Room service
  • Bar

Explore the area

View in a map
Carretera Tulum Boca Paila at km 8, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪3 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪2 min drive‬
  • Place, SFER IK
    ‪2 min drive‬
  • Airport, Tulum Intl. Airport (TQO)

Room options

View all photos for Partial Ocean View Suite 2nd Floor

Partial Ocean View Suite 2nd Floor | Premium bedding, in-room safe, individually decorated, free WiFi

Partial Ocean View Suite 2nd Floor

8.6 out of 10
Excellent
(4 reviews)
  • 20 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Design Room, 1 King Bed, Partial Ocean View

Design Room, 1 King Bed, Partial Ocean View | Premium bedding, in-room safe, individually decorated, free WiFi

Design Room, 1 King Bed, Partial Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden View Room

Garden View Room | Premium bedding, in-room safe, individually decorated, free WiFi

Garden View Room

8.0 out of 10
Very good
(17 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite Oceanfront Terrace /Jacuzzi

Master Suite Oceanfront Terrace /Jacuzzi | Private spa tub

Master Suite Oceanfront Terrace /Jacuzzi

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, Oceanfront

Deluxe Suite, Oceanfront | Premium bedding, in-room safe, individually decorated, free WiFi

Deluxe Suite, Oceanfront

9.4 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean view Room Beach zone

Ocean view Room Beach zone | Premium bedding, in-room safe, individually decorated, free WiFi

Ocean view Room Beach zone

10.0 out of 10
Exceptional
(10 reviews)
  • 16 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden View Room Pool Area

Premium bedding, in-room safe, individually decorated, free WiFi

Garden View Room Pool Area

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View Room Pool Area

Partial Ocean View Room Pool Area | Premium bedding, in-room safe, individually decorated, free WiFi

Partial Ocean View Room Pool Area

9.4 out of 10
Exceptional
(11 reviews)
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Double Room

Honeymoon Double Room | Premium bedding, in-room safe, individually decorated, free WiFi

Honeymoon Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

Coco Unlimited

Beachfront hotel with full-service spa
Spend the day relaxing on the beach or pampering yourself at Coco Unlimited's full-service spa.
Coco Unlimited offers 31 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Beds feature premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Coco Limited has couples treatment room(s). Services include sports massages, Swedish massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

The free breakfast at Coco Unlimited gets high marks from our customers. During your stay, you're just a quick walk from Tulum Beach. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a beach bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with aromatherapy, massages or facials at Coco Limited
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Tulum Beach and a 3-minute drive from Tulum National Park
  • Airport shuttle service available for a fee
Coco Unlimited offers its guests a full-service spa and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at Coco Unlimited. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3-star Tulum hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 7:30 AM to 11:30 AM.
Coco Unlimited has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Free beach club
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 1 building
  • 2 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Electrical adapters
  • Individual decor
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Coco Unlimited

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Coco Unlimited offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Coco Limited Hotel Tulum
Coco Limited Hotel
Coco Limited Tulum
Coco Limited
Coco Unlimited Hotel
Coco Unlimited Tulum
Coco Unlimited Hotel Tulum

Reviews

Coco Unlimited Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 621 out of 900 reviews
Rating 8 - Good. 163 out of 900 reviews
Rating 6 - Okay. 53 out of 900 reviews
Rating 4 - Poor. 30 out of 900 reviews
Rating 2 - Terrible. 33 out of 900 reviews

Reviews

10/10 Excellent

Jessica, Lake Worth

Liked: Cleanliness, staff & service, property conditions & facilities
Great service !
Stayed 3 nights in Jul 2025

10/10 Excellent

sara l

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 7 nights in Aug 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Coco Unlimited. The place is beautiful and very relaxing, especially since we had the oceanfront room. The location is walkable to famous restaurants like Ilios, Vagalum, Casa Banana, etc. It’s also within walking distance of the Ven a Luz sculpture. The breakfast selection was good and the staff were awesome! Shoutout to Edith and Guillermo they were super accommodating and very helpful with our inquiries. If given the chance to go back to Tulum, we will definitely stay here again!
Stayed 4 nights in Aug 2025

2/10 Terrible

Daisy

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Brycen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very kind.
Stayed 7 nights in Aug 2025

10/10 Excellent

Yveth

Stayed 5 nights in Jul 2025

10/10 Excellent

violetta

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Slice of Paradise in Tulum – Unforgettable Stay! Our stay at this hotel in Tulum was nothing short of magical. From the moment we arrived, we were welcomed with warm smiles, refreshing drinks, and a sense of calm that set the tone for the entire trip. The location is unbeatable—nestled between lush jungle and the turquoise waters of the Caribbean, it feels like a hidden oasis. Waking up each morning to the sound of waves and birdsong was pure serenity. The rooms were beautifully designed, blending modern luxury with natural elements. Everything was immaculate, with thoughtful touches like locally sourced bath products, cozy robes, and stunning views from the private terrace. What truly made the experience exceptional was the staff—attentive, genuine, and always ready to help with anything we needed, from dinner reservations to insider tips on hidden cenotes and beach spots. The on-site restaurant served some of the best food we had in Tulum—fresh, flavorful, and artfully presented. Whether it was breakfast by the beach or cocktails at sunset, every meal was a delight. We left feeling refreshed, inspired, and already dreaming of our return. If you’re looking for a place that combines luxury, authenticity, and a deep connection with nature, this hotel is it. Absolutely unforgettable.
Stayed 8 nights in Jul 2025

8/10 Good

STEPHANIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very quiet. The staff was personable, the included breakfast was a very nice touch.
Stayed 6 nights in Jul 2025

2/10 Terrible

Ana

Stayed 4 nights in Jul 2025

10/10 Excellent

Orin

Liked: Cleanliness, staff & service, property conditions & facilities
The property was on the beach in a perfect location. My room was in great condition. Staff did an excellent job of preparing the room. The property was well maintained. had great food and drinks. I want to give mention to couple of staff Edith, at the front desk and David, in the restaurant. They were very helpful and professional Love the location and would definitely stay there if I come back to Tulum.
Stayed 4 nights in Jul 2025

10/10 Excellent

Eylin Nataly Orellana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this property! From the moment we arrived, the hotel staff were incredibly sweet and welcoming. We truly appreciated the room upgrade and the overall attentiveness during our visit. They made us feel right at home. One standout moment was when we ran into an issue with an ATV we had rented from a separate company up the road. Unfortunately, it broke down in the middle of Tulum center after just one ride, and the contact number we were given wasn’t working. In a bit of a panic, we called the hotel for help, and they went above and beyond. They actively helped us track down someone from the rental company to come assist us. It was such a relief and speaks volumes about how much they care about their guests, even beyond the hotel experience itself. Highly recommend this place — not just for the comfortable accommodations, but for the exceptional hospitality. We did come during seaweed season, but that didn’t stop us from have a pleasant stay here. We’ll definitely be back.
Stayed 4 nights in Jul 2025

10/10 Excellent

MRUGESH BHADRESHBHAI, Scarborough

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a great place to stay with incredible hospitality by staff.
Stayed 6 nights in Jun 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta bonito, el personal muy amable y atento
Stayed 3 nights in Jul 2025

4/10 Poor

Adrianna

Stayed 4 nights in Jul 2025

8/10 Good

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this quiet area. The staff was very helpful offering to carry luggage and getting cold water for the room. The beach sand is white and soft. There a lot of places to sit and relax on the beach. The air conditioning took a long time to cool down the room. We found that keeping the bathroom door closed helped a lot. For the shower, the water was either cold or colder. Apart from the hotel, I would suggest checking on the sargasso levels along the beach before booking. Unfortunately, we came during the height of one of the heaviest sargasso seasons. As a result, we could not get in the sea to swim. This affected all coastal areas, to a reflection on the hotel.
Stayed 4 nights in Jul 2025

10/10 Excellent

Wendy

I have nothing but wonderful things to say about
Stayed 2 nights in Jul 2025

10/10 Excellent

Regla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 3 nights in Jul 2025

10/10 Excellent

Anjela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Such a cozy hotel. 😊
Stayed 4 nights in Jul 2025

8/10 Good

Rafael

Travelled with family
Liked: Cleanliness, amenities
It was unique with a carribean vibe and very relax with lots of tree's and palms tree's.
Stayed 3 nights in Jul 2025

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved that breakfast was included. The options for breakfast were great. We really enjoyed laying out on the beach and ordered food and drinks which were great!!!
Stayed 2 nights in Apr 2025

2/10 Terrible

Justin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love staying at this hotel !
Stayed 4 nights in Jul 2025

4/10 Poor

Ricky

Liked: Staff & service
Disliked: Property conditions & facilities
Smell the sewers once we get to the area. The free breakfast has limited options, and you can order 1 meal per person. We book the front beach honeymoon suite but the air-con is not cold just like a fan. We downgraded our room but the same thing AC not working at least there is a ceiling fan.
Stayed 4 nights in Jul 2025

10/10 Excellent

cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good
Stayed 3 nights in Jun 2025

6/10 Okay

angelique

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Honest Review from Canadian Travelers – A Mixed Stay at Coco Unlimited We stayed at Coco Unlimited for a week and had a mixed experience. Positives: The room was very clean and housekeeping did a great job. Fresh towels were available upon request, and we appreciated the overall cleanliness. Service manager Allen was kind and helpful. The location is beachfront and close to popular spots, which initially drew us in. Negatives: Breakfast was only good 2 out of 6 mornings. Our last meal was undercooked, and after a prior bad experience with the same server, we opted to leave the food and eat elsewhere. Food overall was disappointing—what should’ve felt like resort dining was more comparable to a mall food court. For example, two micheladas, taquitos, and bland grilled shrimp cost $140 CAD—poor value. The beach was unusable due to heavy seaweed, a major letdown since beachfront access was a key reason for booking. The pool is small and often loud with kids, making it hard to relax. Wi-Fi was down an entire day, forcing us to go elsewhere to work and check into our flight. We were told this was due to the hotel being a “medium-sized business”—yet the beach bar next door had working Wi-Fi. Overall, while we appreciated the clean room and a few kind staff members, Coco Unlimited didn’t deliver the value or experience we expected for the price. It may be fine for a short overnight, but we wouldn’t return for a full vacation. For a true resort experience, look elsewhere
Screaming children
Stayed 6 nights in Jun 2025