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Hotelito Azul - A Michelin Key Winner

5.0 star property
VIP Access

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Photo gallery for Hotelito Azul - A Michelin Key Winner

On the beach, white sand, free beach cabanas, sun-loungers
Property video
Plunge Pool Villa | Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer
2 restaurants; breakfast, lunch and dinner served
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Carretera Tulum-Boca Paila, Km. 5.8, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪2 min walk‬
  • Place, SFER IK
    ‪3 min drive‬
  • Place, Ven a la Luz Sculpture
    ‪3 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪74 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Oceanfront Suite

Oceanfront Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Oceanfront Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Beachside Suite

Beachside Suite | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Beachside Suite

7.6 out of 10
Good
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Gardenview Suite

Gardenview Suite | View from room

Gardenview Suite

9.4 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Gardenview Villa

Gardenview Villa | View from room

Gardenview Villa

8.8 out of 10
Excellent
(8 reviews)
  • Garden view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Oceanfront Villa

Oceanfront Villa | Terrace/patio

Oceanfront Villa

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Skyview Villa

Skyview Villa | Terrace/patio

Skyview Villa

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Plunge Pool Villa

Plunge Pool Villa | Terrace/patio

Plunge Pool Villa

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 99 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotelito Azul - A Michelin Key Winner

At Hotelito Azul - A Michelin Key Winner, spend the day on the beach where you can enjoy yoga. Then return for a meal at one of the hotel's 2 restaurants.
Hotelito Azul - A Michelin Key Winner offers 35 accommodations with minibars and a safe. This individually decorated and furnished accommodation includes desks. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, designer toiletries and complimentary toiletries. Hypo-allergenic bedding and hairdryers can be requested. Cots/infant beds (complimentary) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.
Our customers tell us that they can't get enough of the helpful staff at Hotelito Azul - A Michelin Key Winner. During your stay, you're just a quick walk from Tulum Beach. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with garden views at Olivia, one of the property's 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the 2 hot tubs
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, yoga classes and bicycles to rent
  • Steps from Tulum Beach and a 3-minute drive from Tulum National Park
  • Airport, bus station shuttle and shopping centre shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Sit back and relax on the beach with complimentary cabanas, free beach club on site, and umbrellas. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Hotelito Azul - A Michelin Key Winner and enjoy amenities such as a health club.

There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the beach bar. Public spaces have free WiFi. This luxury hotel also offers a rooftop terrace and a garden. You'll have access to the outdoor pool at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 5-star Tulum hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 1:00 PM.
Olivia – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.
Agave – This beachfront restaurant specialises in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 30 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: USD 30 to 40 for adults and USD 30 to 40 for children
  • 2 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Agave
  • Olivia

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Beach yoga
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Books
  • Ecotours
  • Fitness classes
  • Free beach club
  • Health club
  • Outdoor pool (guest access)
  • Scooter/moped rentals

Family friendly

  • 2 outdoor pools
  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • On the beach
  • Picnic area
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 6:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
Guests are required to share their WhatsApp number and email address with the property in advance of arrival. The property will send access instructions and digital check-in instructions via WhatsApp, which must be completed prior to arrival. After completing digital check‑in, guests will receive the QR code for property entry. Support for digital check‑in is available daily from 9 AM-6 PM.

Access methods

Access code, front desk (limited hours)

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a deposit of USD 100.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 107.1 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 7.5 per cent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 30 to 40 for adults and USD 30 to 40 for children
  • Airport shuttle fee: USD 200 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 107.1 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotelito Azul - A Michelin Key Winner offers transfers from the cruise terminal, ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 9:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 72 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 11:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotelito Azul Hotel Tulum
Hotelito Azul Hotel
Hotelito Azul Tulum
Hotelito Azul Hotel
Hotelito Azul Tulum
Hotelito Azul Hotel Tulum

Hotelito Azul - A Michelin Key Winner Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 470 out of 764 reviews
Rating 8 - Good. 125 out of 764 reviews
Rating 6 - Okay. 65 out of 764 reviews
Rating 4 - Poor. 48 out of 764 reviews
Rating 2 - Terrible. 56 out of 764 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nicola

Liked: Cleanliness, property conditions & facilities
Beautifully laid out hotel, happy attentive staff and beach front views
Dawn view from our terrace
Olivia restaurant for breakfast - so cute
Walking between the buildings
Amazing structures to get to the different levels
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

ARIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great , Griselda, fabian, and all the staff, make our stay wonderful , will be back
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Wanda

Liked: Cleanliness, property conditions & facilities
We love this small boutique hotel, it is my fourth stay and I imagine I will return.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

maxime

Liked: Cleanliness, staff & service, amenities
Amazing room and staff, very friendly
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful small hotel! Friendly and super helpful staff, adorable grounds, clean beach. It really was a perfect spot for a weeks vacation for 2! Thanks Karen, Griselda, Alex, Julio and everyone else!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

August

Liked: Cleanliness, amenities, property conditions & facilities
Great location and away from all the clubby resorts blasting techno.I stayed in a beach front suite, no complaints, and Samantha the hotel manager is an amazing resource.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Angela

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and the grounds were beautiful. Staff was very nice and helpful. The food was great at Agave.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Larisa

Liked: Cleanliness, amenities, property conditions & facilities
We loved the hotel, it’s cute and clean, good location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jordi

Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely hotel, right on Tulum Beach. We loved our room. Our housekeeper Griselda and our server Alex were wonderful, as was the rest of the staff. If we travel to Tulum again at some point, we would love to stay here again!
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
everything was perfect! rooms are spotless, beach and sun chairs are wonderful, the property is gorgeous and clean. we had the best time thank you hotelito azul! all the people are so helpful too and generous. we loved everyone!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Ashley Karel

Liked: Cleanliness
Clean and comfortable room. Nice gym. Upper level pool was closed, but the beach was very nice and relaxed.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
The staff were so friendly and helpful. The location right on the beach to watch sunsets, stroll for hours and swim in the ocean was unmatched.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and excellent area
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous place. Our room in the trees was great. The cat welcoming us was adorable and the woman at reception was very helpful and nice.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely a lovely little slice of bohemian beauty; smack right on the beach. A True rustic beauty that is on the beach but away from the madness of the main district of Zona Hotelera. Both restaurants on the property are lovely; Olivia has sensational, fresh breakfast and Agave on the beach for lunch is lush (fab tacos). Biggest brownie points go to the staff who are warm and kind and endearing, if you’re looking for something that feels truly local but safe and clean and extremely quiet and tranquil, this is it.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
We were looking for a beautiful treehouse on the beach and Hotelito Azul did not disappoint! Griselda and all of the staff helped make this an incredible vacation. My partner and I thank you from the bottom of our hearts!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Shira

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and great staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Tanya

Liked: Cleanliness, amenities, property conditions & facilities
The property is really special, jungle vibes and right on the beach! Plenty of loungers and space for everyone to enjoy, totally stunning beach with amazing sunrise views! The room was lovely, good air conditioning and a nice shower. Staff are really friendly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marc

Liked: Cleanliness, property conditions & facilities
Was a truly wonderful hotel, from the rooms to the staff to the service everything here was an amazing experience. Found the staff to be extremely helpful and accommodating with top notch service and the hotel is very well located with a gorgeous stretch of beach area and walking distance to the best restaurants and bars in tulum. Highly recommended!!!
Beach area from the rooftop pool
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Maria Francisca

Liked: Cleanliness, amenities, property conditions & facilities
My stay at Hotelito Azul was incredible. It’s an ideal place for families. The morning coffee service was a very nice touch. Communication was mainly via WhatsApp with the team, which made everything very easy and convenient. Before our arrival, we completed the digital check-in and received a QR code for access, which was very practical. The staff was always kind and attentive.
Stunning views
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Our stay was perfect, the hotel is peaceful and gorgeous. The staff was excellent our entire stay, including the kitchen, front desk and housekeeping - special thank you to Jorge, Will, Silvio and Griselda.
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Susan

Liked: Cleanliness
The room was fine - small , little room for clothes. Towels were very worn. The staff was wonderful. Lovely, with right on the beach. Good restaurants, but the facility needs work, paint, etc. Samantha, the concierge couldn’t have been nicer - very helpful.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Eliza

Liked: Cleanliness, property conditions & facilities
We booked the oceanfront room and the view was just breathtaking. We loved it. The staff was great and very welcoming. One opportunity for this hotel is to renovate their front desk which was not really welcoming and clean. Rather than that all was great
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

Sebastian

Disliked: Cleanliness, staff & service, amenities
Everything is terrible. DONT BOOK THE HOTEL
Stayed 5 nights in Feb 2026
Verified

4/10 Poor

Pavel

Dirty, under construction, way overpriced, def not 5
Stayed 3 nights in Feb 2026