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Palacio Santa Clara, Autograph Collection

4.0 star property

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Photo gallery for Palacio Santa Clara, Autograph Collection

Street view
Creator video - submitted by Lina Redford
Property amenity
Front of property
Minibar, in-room safe, individually furnished, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Calle Pascual y Genis 22, Valencia, 46002
  • Place, Plaza de Toros de Valencia
    ‪3 min walk‬
  • Place, Plaza del Ayuntamiento
    ‪5 min walk‬
  • Place, Estación del Norte
    ‪5 min walk‬
  • Airport, Valencia (VLC)
    ‪11 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, City View

Deluxe Room, 1 Queen Bed, City View | Minibar, in-room safe, individually furnished, desk

Deluxe Room, 1 Queen Bed, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Minibar, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(14 reviews)
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Courtyard View

Deluxe Room, 2 Single Beds, Courtyard View | Minibar, in-room safe, individually furnished, desk

Deluxe Room, 2 Single Beds, Courtyard View

9.6 out of 10
Exceptional
(5 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Courtyard View

Deluxe Room, 1 King Bed, Courtyard View | Minibar, in-room safe, individually furnished, desk

Deluxe Room, 1 King Bed, Courtyard View

9.4 out of 10
Exceptional
(6 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View | Minibar, in-room safe, individually furnished, desk

Premium Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Grand Hotel Centenari, Valencia, Autograph Collection
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 19 reviews
The price is €220
includes taxes & fees
4 Jan - 5 Jan 2026
Grand Hotel Centenari, Valencia, Autograph Collection

About this property

Palacio Santa Clara, Autograph Collection

Art Deco hotel with bars/lounges and 24-hour front desk
Along with an outdoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. WiFi in public areas is free. Other amenities include a poolside bar, a coffee shop/cafe and 24-hour room service.
Palacio Santa Clara, Autograph Collection offers 60 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. 55-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include baths or showers with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Palacio Santa Clara, Autograph Collection. During your stay, you're just a quick walk from Plaza del Ayuntamiento. Features include free WiFi in public areas, plus 2 bars and an outdoor pool.
  • Free WiFi
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 5-minute walk from Plaza del Ayuntamiento and 6 minutes on foot from Estación del Norte
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. An outdoor pool, multilingual staff, and tour/ticket assistance are also featured at Palacio Santa Clara, Autograph Collection. A complete renovation of Palacio Santa Clara, Autograph Collection was completed in January 2020.

This 4-star Valencia hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 8:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
El Modernista – On-site restaurant. Guests can enjoy drinks at the bar.
El Torreón Rooftop Bar – This cocktail bar is located by the pool. Guests can enjoy al fresco dining (weather permitting). Open selected days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 23 per day); discounts available
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 8:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 30.80 for adults and EUR 30.80 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • El Modernista
  • El Torreón Rooftop Bar

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 1916
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - January 2020
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 27.50 per accommodation, per night
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 30.80 for adults and from EUR 30.80 for children
  • Nearby parking fee: EUR 23 per day (984 ft away)
  • Pet fee: EUR 27.50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Palacio Santa Clara, Autograph Collection Hotel
Palacio Santa Clara, Autograph Collection Valencia
Palacio Santa Clara, Autograph Collection Hotel Valencia

Palacio Santa Clara, Autograph Collection Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 139 out of 165 reviews
Rating 8 - Good. 20 out of 165 reviews
Rating 6 - Okay. 3 out of 165 reviews
Rating 4 - Poor. 2 out of 165 reviews
Rating 2 - Terrible. 1 out of 165 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous rooms
Stayed 3 nights in Sep 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gorgeous hotel! So comfortable and beautifully designed. Center of Valencia so it was easy to walk to many places. Highly recommend! Staff were great too! Rooftop bar and pool an added perk.
Stayed 4 nights in Aug 2025

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Boutique Hotel in the Heart of the action. A short Block away which is nice!
Stayed 3 nights in Aug 2025

10/10 Excellent

Fiona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we checked in , all staff who worked there were incredibly friendly . A big thank you to the top restaurant recommendations . A great place , delicious endless breakfast. Roof bar and pool, a hidden gem after a day sight seeing
Stayed 3 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short city break

Great hotel. Friendly staff - nothing is too much trouble. Excellent fresh-cooked breakfast. Comfortable room - good quality toiletries. Excellent position for exploring Valencia by foot and by public transport. Clean.
Stayed 1 night in Jun 2025

2/10 Terrible

Arthur, Panama City

Terrible
Stayed 3 nights in Jun 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had charm but functionality. The breakfast was so much. I loved the walk in shower (the bathroom was spot on.) The room was spacious with plenty of clothing storage. I would absolutely stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gloriously different! Every minute detail had been thought of - the decor, the tea mugs, the magnifying mirrors - I could go on...! The rooms are a little small, but the location is slap bang in the middle of the action. The staff were also wonderful - thankyou Jorge for excellent restaurant recommendations :-)
Stayed 2 nights in Jul 2024

10/10 Excellent

odette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Nicholas

Stayed 3 nights in Jul 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very lovely hotel and staff. We were able to get an early check in and since our ferry out was so late, they accommodated for a late check out as well. Great location in Valencia, very walkable to many sites, bars, and restaurants.
Stayed 1 night in Jun 2024

10/10 Excellent

Michelle Keily, Rendham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing. So helpful and kind. Hotel was spotless, breakfast delicious, perfect location and quiet at night. Can not recommend highly enough. We were truely sad to leave!
Stayed 6 nights in Jun 2024

10/10 Excellent

Anne Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very warm and helpful customer service staff. Thoroughly enjoyed our stay!
Stayed 5 nights in Jun 2024

10/10 Excellent

Darwin, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, on the side of old town. Staff were so friendly and gave us great recommendations to eat. Definitely stay here again if we come to Valencia.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sari

Liked: Cleanliness
fantastic location and incredible staff
Stayed 2 nights in Mar 2024

10/10 Excellent

Tamara, Delray Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have been to Valencia many times, this was the best hotel by far. Giulio at front desk is the best.
Stayed 6 nights in Feb 2024

10/10 Excellent

Oya, Lansing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has surpassed our expectations by all means. Beautifully restored historic building with wonderful details. Our room was so comfortable, clean, and nicey decorated. It is a terrific neighborhood, very central on a quiet street. There are various cafes and restaurants in the surrounding area. The hotel staff was excellent too. Given the quality of hotel and its surrounding, it felt like a bargain! Highly recommended.
Stayed 3 nights in Feb 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra estadía fue realmente encantadora, desde nuestra llegada se nos trató muy cálidamente. Debemos halagar también cada detalle que tuvo el staff para con nosotros. Nos sentíamos muy consentidos por parte de ustedes, cuidan y están al tanto de la comodidad y elegancia. Muchas gracias!

10/10 Excellent

Gillian

Stayed 3 nights in Dec 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

10/10 Excellent

Susane

Stayed 3 nights in Dec 2023

10/10 Excellent

thomas

Stayed 1 night in Oct 2023

10/10 Excellent

John Michael Lewis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel in a great location with excellent staff. Highly recommended
Stayed 3 nights in Nov 2023

10/10 Excellent

Evangelos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complaints. Room was clean, stuff was very helpful. Location is on a commercial road - but near the historical center and not noisy at all

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel, and great location

The hotel is in an excellent location for exploring Valencia. The hotel itself is beautifully decorated and the rooms are very comfortable. The hotel staff are very friendly and try to be as helpful as possible. I would thoroughly recommend a stay here if you are visiting Valencia.
Stayed 2 nights in Oct 2023