Fairmont Le Chateau Frontenac

4.5 star property

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Photo gallery for Fairmont Le Chateau Frontenac

Suite, 1 King Bed (Celine Dion Suite) | Premium bedding, down duvets, pillow-top beds, minibar
Creator video - submitted by Caligirlwholoves2travel
Lobby
Indoor pool, open 7:00 AM to 9:00 PM, pool cabanas (surcharge)
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi

Explore the area

View in a map
1 rue des Carrieres, Québec City, QC, G1R 4P5
  • Place, Château Frontenac
    ‪1 min walk‬
  • Place, Quartier Petit Champlain
    ‪2 min walk‬
  • Place, Quebec City Town Hall
    ‪5 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪19 min drive‬

Room options

Fairmont, Room, 1 King Bed

9.0 out of 10
Wonderful
(109 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Courtyard View

9.4 out of 10
Exceptional
(34 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(16 reviews)
  • 21 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(19 reviews)
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Signature Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(45 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(72 reviews)
  • 16 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Fairmont, Room, 1 Queen Bed

9.4 out of 10
Exceptional
(75 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, Courtyard View

9.0 out of 10
Wonderful
(8 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, City View

9.4 out of 10
Exceptional
(31 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 Queen Bed, River View

8.8 out of 10
Excellent
(28 reviews)
  • 16 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Fairmont, Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(53 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room, 2 Double Beds, Courtyard View

9.2 out of 10
Wonderful
(65 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Signature Room, 2 Double Beds

  • 51 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

Deluxe Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(32 reviews)
  • 16 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed (Frontenac Suite King)

  • 62 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Elizabeth II Suite)

  • 61 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Hitchcock Suite)

  • 74 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Celine Dion Suite)

  • 93 sq m
  • River view
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed (Charles De Gaulle Suite)

  • 93 sq m
  • River view
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed (Van Horne)

  • 137 sq m
  • River view
  • Sleeps 5
  • 1 King Bed

Suite, Multiple Beds (Trudeau Trudeau)

  • 126 sq m
  • River view
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed (Roosevelt)

  • 82 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Churchill)

  • 128 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 2 Double Beds

  • 45 sq m
  • Sleeps 6
  • 2 Double Beds

Fairmont Gold, Room, 1 Queen Bed, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Fairmont Gold, Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Fairmont Gold, Suite, 1 King Bed

  • 50 sq m
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

Fairmont Gold, Signature Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Signature Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Double Room, 2 Double Beds (Fairmont Gold, Old Quebec)

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, River View

  • 16 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Fairmont Gold, Junior Suite, 1 King Bed

  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Suite, 1 King Bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Fairmont Gold, Signature Suite, 1 King Bed

  • 72 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Fairmont Le Chateau Frontenac

Family-friendly hotel with 3 restaurants and full-service spa
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a sauna are on-site. Change of towels is available on request
Fairmont Le Chateau Frontenac offers 610 accommodations with minibars and a safe. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with pay-per-view films. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Québec City hotel provides wired and wireless Internet access (Wi-Fi speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

A health club and in-room fitness are featured at the hotel. An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Moment Spa Le Château Frontenac has 10 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the shopping around Fairmont Le Chateau Frontenac. During your stay, you're just a quick walk from Château Frontenac. Free WiFi in public areas, 3 restaurants and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy French cuisine with ocean views at Champlain, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to body treatments, hot stone massages or body wraps at Moment Spa Le Château Frontenac
  • Services include babysitting, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Quartier Petit Champlain and 6 minutes on foot from Quebec City Town Hall
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Fairmont Le Chateau Frontenac offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 23 meeting rooms, and limo/town car service. Event space at this hotel measures 40000 square feet (3716 square metres) and includes conference space. A children's pool, a hot tub, and a sauna are also featured at the family-friendly Fairmont Le Chateau Frontenac. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Fairmont Le Chateau Frontenac was completed in December 2023.

This Québec City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Champlain – Overlooking the ocean, this fine-dining restaurant specialises in French cuisine and serves brunch and dinner. A children's menu is available. Reservations are required.
1608 Bar – Overlooking the ocean, this bar specialises in French cuisine and only serves light fare. Happy hour is offered. Open daily.
Bistro Le Sam – Overlooking the ocean, this bistro specialises in French cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Place Dufferin – Overlooking the ocean, this restaurant specialises in Regional cuisine and only serves breakfast. Open daily.
Starbucks café – On-site café. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (CAD 50 per night)
  • Secured, covered valet parking on site (CAD 50 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: CAD 52.75 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • 1608 Bar
  • Bistro Le Sam
  • Champlain
  • Place Dufferin
  • Starbucks café

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Full-service spa
  • Games
  • Helicopter/aeroplane tours
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Snow sports gear
  • Steam room

Family friendly

  • Children's games
  • Children's pool
  • High chair
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 23 meeting rooms
  • 24-hour business centre
  • 40,000 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (152 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • 18 floors
  • 5 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1893
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - December 2023
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Workout apparel

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 60 per accommodation, per night
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 40.25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Fitness/yoga classes
  • Newspaper
  • Pool access
  • Hot tub access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 52.75 per person
  • Fee for in-room wireless Internet: CAD 0 per stay (rates may vary)
  • Fee for in-room wired Internet: CAD 13.95 per night (rates may vary)
  • Self-parking fee: CAD 50 per night
  • Valet parking fee: CAD 50 per night (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 040703, 2026-11-30
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chateau Fairmont
Chateau Frontenac
Chateau Frontenac Fairmont
Fairmont Chateau Frontenac
Fairmont Chateau Frontenac Hotel
Fairmont Chateau Frontenac Hotel Quebec
Fairmont Chateau Frontenac Quebec
Fairmont Frontenac
Frontenac Chateau
Frontenac Fairmont
Fairmont Hotel Quebec City
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Le Chateau Frontenac Quebec/Quebec City
Fairmont Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Hotel
Fairmont Le Chateau Frontenac Québec City
Fairmont Le Chateau Frontenac Hotel Québec City

Fairmont Le Chateau Frontenac Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2053 out of 2703 reviews
Rating 8 - Good. 403 out of 2703 reviews
Rating 6 - Okay. 161 out of 2703 reviews
Rating 4 - Poor. 55 out of 2703 reviews
Rating 2 - Terrible. 31 out of 2703 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marianne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone should stay at least once!
Stayed 2 nights in Sep 2025

10/10 Excellent

AHMED

Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chateau Frontenac is a venerable and iconic lodge that isn’t resting on its laurels. Despite being 150 years old, the service and staff and accommodations are still at the top of their game. My only complaint, and it’s a thin one, is that I understood there was a spa with a dry sauna and a wet sauna. Only the men’s locker room has both. The women’s just has a wet sauna but it was broken. Boo hiss. For a world class hotel, arguably one of the best in North America, this is unacceptable. We went to Strøm Spa instead and spent a wonderful day (and a not insignificant amount of money) enjoying the thermal spa facilities.
Stayed 6 nights in Sep 2025

10/10 Excellent

mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique hotel, with a lot of history. Michelin restaurant at property!. Excellent location! Close to everything, shopping, dining and sightseeing.
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara, Palm Beach Gardens

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Scored an early check in. Beautiful property with great amenities. Hop on bus is right there. Lots of great pubs/restaurants nearby. Easy access to Uber and Taxi.
Stayed 2 nights in Sep 2025

10/10 Excellent

philippe

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historical property. centrally located.
Stayed 3 nights in Sep 2025

10/10 Excellent

KING LEONG

Travelled with partner
Wonderful
Stayed 1 night in Sep 2025

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness, amenities
I was not impressed with this property or the staff/service that we received. Our room was small and awkardly laid out. We stayed two nights and our room was not serviced - a maid only came by around 9pm to offer to turn down the room, but we were exhasted from travel and already in bed. I expected more from a Fairmont property, especially given the price.
Stayed 2 nights in Sep 2025

8/10 Good

Arun

Travelled with family
Liked: Cleanliness, amenities
One of the best locations for its central nature as well as views . Small bathrooms was the only thing I did not like .
Stayed 1 night in Sep 2025

10/10 Excellent

VERONICA, Vancouver

Stayed 2 nights in Sep 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, luxurious but our room was so small the space between the bed and dresser was maybe 15 inches. Overall staff was pleasant and helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Paul

Stayed 3 nights in Jul 2025

4/10 Poor

Ramesh

Disliked: Staff & service, property conditions & facilities
Not worth the amount that we pay. Limited transportation from Montreal to Quebec. Better to book a tour package from Viator/expedia to visit and go back on the same day to save money and time. We do not much find much to stay here in quebec.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel- Old Quebec is a treasure as is this historic hotel!
Stayed 2 nights in Sep 2025

10/10 Excellent

John Tye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely magical. Loved everything about it.
Stayed 8 nights in Aug 2025

8/10 Good

Daniel

Stayed 3 nights in Sep 2025

8/10 Good

Michael, Naples

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful architecture. Took the tour of the hotel which we highly recommend. Room very clean. Enjoyed the evening service of fresh towels,etc. All staff very pleasant.
Stayed 4 nights in Sep 2025

10/10 Excellent

Kristi

Liked: Cleanliness
It’s a beautiful place to stay. The hotel is jaw dropping beautiful. The only complaint I would have is you had to pay for the guided tour of the hotel. I felt that should have been included for people staying at the hotel especially for how expensive it is to stay there
Stayed 3 nights in Sep 2025

10/10 Excellent

ohaness

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the check in was fast the food was Amazing
Stayed 1 night in Sep 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
A beautiful hotel in a beautiful setting
Stayed 1 night in Sep 2025

8/10 Good

LINDA

Liked: Cleanliness, staff & service, property conditions & facilities
Elegance at its best, however after a few issues we were able to enjoy our 3 day stay! Our first room had scaffolding and we could not see out of the window when we were told we had a Riverview! The TV wasn’t working and there were cobwebs hanging over our bed when we returned to our room the first day our room was not cleaned at 5 o’clock. The management team was very gracious and made sure we were satisfied!
Stayed 3 nights in Sep 2025

10/10 Excellent

Stephan C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities, room comfort

Never again the Gold Rooms

The room was everything I expected. We pay extra for the Gold Room lounge. We were most unhappy. Service was either excellent or you had to stand on your chair and wave to get service. The worst was the food. Previously, there were warming trays with excellent food promoting the cuisine of Quebec. Now, breakfast reminded me of staying at a Holiday Inn. Didn’t stay over lunch, but in the evening, more disappointment. I could hardly believe I couldn’t get a coffee. Mind you, I overheard the staff offering to get coffee for another customer. So, I didn’t count, I guess. The pastries were less than inspiring. So, I will never stay in the gold rooms again.
Stayed 4 nights in Sep 2025

2/10 Terrible

Jiyuan

Stayed 1 night in May 2025