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Novotel Wien City

4.0 star property

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Exterior
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Executive Room, 1 Double Bed with Sofa bed | In-room safe, desk, blackout curtains, free cots/infant beds
Children’s play area – indoor
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Aspernbrueckengasse 1, Vienna, Vienna, 1020
  • Place, St. Stephen's Cathedral
    ‪11 min walk‬
  • Place, Stephansplatz
    ‪11 min walk‬
  • Place, Vienna State Opera
    ‪3 min drive‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, blackout curtains, free cots/infant beds

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(14 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed

Family Room, 1 Double Bed | In-room safe, desk, blackout curtains, free cots/infant beds

Family Room, 1 Double Bed

9.8 out of 10
Exceptional
(10 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed with Sofa bed

In-room safe, desk, blackout curtains, free cots/infant beds

Executive Room, 1 Double Bed with Sofa bed

9.6 out of 10
Exceptional
(11 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Business Room, 1 Double Bed

In-room safe, desk, blackout curtains, free cots/infant beds

Business Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

Bar (on property)
Mercure Wien City
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, 170 reviews
The price is €158
includes taxes & fees
24 Nov - 25 Nov
Mercure Wien City

About this property

Novotel Wien City

Hotel with a restaurant, near Vienna State Opera
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking and dry cleaning. Change of towels is available on request
Novotel Wien City offers 127 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium satellite channels and pay-per-view films.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel Wien City. During your stay, you're just a quick walk from Danube River. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Family and Friends
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a playground
  • Within a 15-minute walk of Prater and Stephansplatz
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. A fitness centre, a terrace, and multilingual staff are also featured at Novotel Wien City. For a fee, parking is available.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Family and Friends – This restaurant specialises in international cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 29 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 27 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Family and Friends

Things to do

  • Gym
  • Playground

Family friendly

  • In-room cot
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways (120 centimetre high)
  • Lift (150 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 29 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 27 per person
  • Airport shuttle fee: EUR 52 per person (one-way)
  • Self-parking fee: EUR 29 per day
  • Pet fee: EUR 29 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 1
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Novotel Wien City offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Novotel Wien
Novotel Wien City
Novotel Wien City Hotel
Novotel Wien City Hotel Vienna
Novotel Wien City Vienna
Novotel Hotel Vienna
Novotel Vienna
Vienna Novotel
Novotel Vienna
Novotel Hotel Vienna
Vienna Novotel
Novotel Wien City Hotel
Novotel Wien City Vienna
Novotel Wien City Hotel Vienna

Reviews

Novotel Wien City Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 462 out of 1000 reviews
Rating 8 - Good. 414 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

Reviews

10/10 Excellent

Melinda

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Beds are very comfortable, easy access to restaurant and shops.
Stayed 2 nights in Aug 2025

10/10 Excellent

Hannah Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, able to leave luggage after check out Lots of choices at breakfast
Stayed 4 nights in Aug 2025

10/10 Excellent

MIKANG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Jul 2025

8/10 Good

Tania

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good.
Stayed 3 nights in Jul 2025

6/10 Okay

David

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Location was nice and room was clean and in good condition. Design of the room is poor. Lacking locks on bathroom mini fridge open to small children and toilet with no fan or window.
Stayed 5 nights in Jul 2025

10/10 Excellent

Rodrigo de

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property
Stayed 2 nights in Jul 2025

8/10 Good

Bate

Travelled with partner
Liked: Cleanliness, staff & service
Pros: Enjoyed the property and the surrounding area. The breakfast spread was excellent, with a great variety of options. Cons: Room design and decor could use improvement. The view was underwhelming. Walkability: The location is relatively convenient, though some other hotels are closer to key attractions and more centrally located.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dmytro

Stayed 2 nights in Jul 2025

8/10 Good

Siegfred

Stayed 4 nights in Jul 2025

8/10 Good

Kieran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very nice and comfortable. The only downside was the price for breakfast and dinner. Service for dinner was great - a special shoutout to Vlad.
Stayed 4 nights in Jul 2025

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Vienna

Location was pretty good - very close to RingStrasse - so it made getting around town very convenient. Rooms were quite small (especially with sleeper sofa pulled out for kids). Also the air conditioning didn't get quite as cold as we prefer so we were really hot in the room. Our room wasn't ready until 5 pm, which was especially disappointing given that we had taken a red eye and were waiting for a room since arriving 8:30 in the morning. Breakfast was fantastic and staff were great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Goran

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was great, stayed with young family.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mathew

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and centrally located to various methods of transport. Multiple dinning options a short walk away.
Stayed 3 nights in Jun 2025

10/10 Excellent

Krishnagopal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Picture is deceiving

The picture of hotel on Hotels.Com is deceiving, it looks that the property is 10 to 15 floors high, where as thats the adjoining building. Actual Novotel might be only 4-5 floors high. I feel cheated when i saw the hotel
Stayed 1 night in Jun 2025

6/10 Okay

Rosa

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Básico !
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Stayed 1 night in Jun 2025

10/10 Excellent

Krishnagopal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the city, everything is near. Teaffic though
Stayed 2 nights in Jun 2025

10/10 Excellent

Mary Luz, st james

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near everything
Stayed 1 night in Jun 2025

10/10 Excellent

Nadienka

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the lobby is very kind and they are always willing to help
Stayed 4 nights in Jun 2025

10/10 Excellent

wahid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Nora

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, location, and easy check in/out. Would come again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ayse pinar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025