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Sofitel Warsaw Victoria

5.0 star property

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Photo gallery for Sofitel Warsaw Victoria

Terrace/patio
Sports facility
Lobby sitting area
Junior Suite, 1 King Bed with Sofa bed (Separate Living room) | 1 bedroom, premium bedding, in-room safe, blackout curtains
Suite, 1 King Bed (Pilsudski Square View) | 1 bedroom, premium bedding, in-room safe, blackout curtains

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Krolewska 11, Warsaw, Masovia, 00-065
  • Royal Castle
    ‪12 min walk‬
  • Old Town Square
    ‪13 min walk‬
  • Old Town Market Place
    ‪15 min walk‬
  • Warsaw (WAW-Frederic Chopin)
    ‪14 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed (Separate Living room)

Junior Suite, 1 King Bed with Sofa bed (Separate Living room) | 1 bedroom, premium bedding, in-room safe, blackout curtains

Junior Suite, 1 King Bed with Sofa bed (Separate Living room)

  • 40 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed, Sauna

Suite, 1 King Bed, Sauna | 1 bedroom, premium bedding, in-room safe, blackout curtains

Suite, 1 King Bed, Sauna

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed (Pilsudski Square View)

Luxury Room, 1 King Bed (Pilsudski Square View) | 1 bedroom, premium bedding, in-room safe, blackout curtains

Luxury Room, 1 King Bed (Pilsudski Square View)

  • 27 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pilsudski Square View)

Suite, 1 King Bed (Pilsudski Square View) | 1 bedroom, premium bedding, in-room safe, blackout curtains

Suite, 1 King Bed (Pilsudski Square View)

  • 55 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, blackout curtains

Classic Room, 1 King Bed

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Kitchenette (Opera)

Luxury Suite, 1 King Bed, Kitchenette (Opera) | 1 bedroom, premium bedding, in-room safe, blackout curtains

Luxury Suite, 1 King Bed, Kitchenette (Opera)

  • 83 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | 1 bedroom, premium bedding, in-room safe, blackout curtains

Classic Room, 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds (High Floor)

1 bedroom, premium bedding, in-room safe, blackout curtains

Superior Room, 2 Single Beds (High Floor)

  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 2 Double Beds

1 bedroom, premium bedding, in-room safe, blackout curtains

Family Room, 2 Double Beds

  • 52 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (High Floor)

1 bedroom, premium bedding, in-room safe, blackout curtains

Superior Room, 1 King Bed (High Floor)

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Sofitel Warsaw Victoria

Luxury hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Sofitel Warsaw Victoria offers 368 accommodations with a safe and free newspapers. Beds feature premium bedding. A pillow menu is available. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 50-inch LED televisions come with satellite channels and pay-per-view films. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of Sofitel Warsaw Victoria's great location. During your stay, you're just a quick walk from Saxon Gardens. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at La Brasserie Moderne, a brasserie that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the clean guestrooms and the pool
  • Within a 15-minute walk of Royal Castle and Palace of Culture and Science
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Sofitel Warsaw Victoria offers its guests a full-service spa, an indoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 18 meeting rooms. A library, a terrace, and multilingual staff are also featured at the luxury Sofitel Warsaw Victoria. Parking is available for a fee.

This 5-star Warsaw hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11 AM.
La Brasserie Moderne – This brasserie specialises in international cuisine and serves lunch and dinner. A children's menu is available.
Victoria Lounge Bar – On-site cocktail bar. Open daily.
Kitchen Gallery – On-site buffet restaurant.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Parking on site (PLN 200 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; PLN 140 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Kitchen Gallery
  • La Brasserie Moderne
  • Victoria Lounge Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Library

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 18 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Bathroom emergency pull cord
  • Lift (114 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: PLN 200 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 140 per person
  • Self-parking fee: PLN 200 per day
  • Pet fee: PLN 200 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sofitel Victoria
Sofitel Victoria Hotel
Sofitel Victoria Hotel Warsaw
Sofitel Victoria Warsaw
Sofitel Warsaw
Sofitel Warsaw Victoria
Victoria Sofitel Warsaw
Victoria Warsaw
Warsaw Sofitel
Warsaw Victoria
Accor Victoria Warsaw
Sofitel Victoria Warsaw Hotel Warsaw
Sofitel Warsaw Victoria Hotel
Sofitel Warsaw
Warsaw Sofitel
Accor Victoria Warsaw
Sofitel Warsaw Victoria Hotel
Sofitel Warsaw Victoria Warsaw
Sofitel Victoria Warsaw Hotel Warsaw
Sofitel Warsaw Victoria Hotel Warsaw

Sofitel Warsaw Victoria Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 750 out of 1004 reviews
Rating 8 - Good. 183 out of 1004 reviews
Rating 6 - Okay. 37 out of 1004 reviews
Rating 4 - Poor. 19 out of 1004 reviews
Rating 2 - Terrible. 15 out of 1004 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jo Are, hale

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Mar 2025

4/10 Poor

Majeed

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good hotel but pathetic house keeping

The hotel is good, the check in staff are polite. But the house keeping staff need to be trained or fired. They enter the room without knocking. This is unacceptable and just plain concerning that they dont value privacy.
Stayed 4 nights in Mar 2025

10/10 Excellent

Craig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Robert, New York

Liked: Cleanliness, property conditions & facilities
Excellent hotel - only gripe - they don’t answer telephone calls to the hotel. It’s always a recording and no live person. No operator at all on weekends. Severely understaffed
Stayed 6 nights in Feb 2025

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible location and very nice hotel. Breakfast is exceptional, staff are friendly and helpful and the rooms are comfortable. The pool is lovely and the spa is fantastic and reasonably priced. Would stay again happily
Stayed 2 nights in Mar 2025

10/10 Excellent

Isabelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Staff were very friendly and pleasant to deal with…. Breakfast was great!
Stayed 7 nights in Feb 2025

10/10 Excellent

Ertan, new york

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Feb 2025

10/10 Excellent

Sherrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Alain, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with great service and wonderful stall. I recommend it.
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Nice bed. Excellent buffet breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Lucian

Liked: Cleanliness, staff & service, property conditions & facilities
Good and safe location
Stayed 1 night in Feb 2025

10/10 Excellent

Jackson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay, very walkable to most places we wanted to see in Warsaw. Loved our stay!
Stayed 3 nights in Jan 2025

6/10 Okay

Dawid

Business traveller
Liked: Cleanliness, room comfort

2 nights business trip

Location is great. Breakfast is fresh and food is quality. Swimmingpool is fantastic! Room was OK but not for 5 atar chotel. Tv is quite old and bed headboard has lots of scratches - this is not 5 star experience. Staff not very efficient at breakfast - dirty dishes left for long time, not collected. Tried few 5 stars in Warsaw in the same price range and Sofitel is lacking quality you would get at other hotels.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Guy

Stayed 3 nights in Jan 2025

10/10 Excellent

Mateusz

Great
Stayed 2 nights in Jan 2025

8/10 Good

Damiano

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff good restaurants and very nice SPA. The only negative is it if you need the business centre to work. Limited space with chairs only comfortable to have a coffee but not to work. I’d suggest to add a couple of desks with office chairs and a door to protect from the noise
Stayed 3 nights in Jan 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was our first time staying there and we were very impressed. Beautiful hotel, wonderful staff and the restaurant was amazing!
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality stay central Warsaw

Good standard stay, located near to CBD and old town. Friendly service and good restaurant.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nora, StTen Island

Liked: Cleanliness, staff & service, property conditions & facilities
We loved it!!!
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
Stayed 3 nights in Jan 2025

10/10 Excellent

Gordon

Stayed 4 nights in Dec 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay for 3 days in our Baltic trip and we love this place, the breakfast with Many options, bar and Restaurants Either amaizing!
Stayed 1 night in Jan 2025