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Sofitel Warsaw Victoria

Property class: 5 and above

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Photo gallery for Sofitel Warsaw Victoria

Couples treatment room(s), sauna, hot stone massages
Property video
Terrace/patio
Indoor pool
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Krolewska 11, Warsaw, Masovia, 00-065
  • Place, University of Warsaw
    ‪3 min walk‬
  • Place, Palace of Culture and Science
    ‪12 min walk‬
  • Place, Old Town Square
    ‪13 min walk‬
  • Airport, Warsaw (WAW-Frederic Chopin)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds (High Floor)

Premium bedding, in-room safe, blackout curtains, soundproofing

Superior Room, 2 Single Beds (High Floor)

8.6 out of 10
Excellent
(12 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, blackout curtains, soundproofing

Superior Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(36 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (Separate Living room)

Junior Suite, 1 King Bed with Sofa bed (Separate Living room) | Premium bedding, in-room safe, blackout curtains, soundproofing

Junior Suite, 1 King Bed with Sofa bed (Separate Living room)

9.4 out of 10
Exceptional
(11 reviews)
  • Park view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Luxury Room, 1 King Bed (Pilsudski Square View)

Luxury Room, 1 King Bed (Pilsudski Square View) | Premium bedding, in-room safe, blackout curtains, soundproofing

Luxury Room, 1 King Bed (Pilsudski Square View)

9.2 out of 10
Wonderful
(15 reviews)
  • Park view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, in-room safe, blackout curtains, soundproofing

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(59 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds | Premium bedding, in-room safe, blackout curtains, soundproofing

Classic Room, 2 Single Beds

9.0 out of 10
Wonderful
(53 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed (Pilsudski Square View)

Suite, 1 King Bed (Pilsudski Square View) | Premium bedding, in-room safe, blackout curtains, soundproofing

Suite, 1 King Bed (Pilsudski Square View)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Premium bedding, in-room safe, blackout curtains, soundproofing

Family Room, 2 Double Beds

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Luxury Suite, 1 King Bed, Kitchenette (Opera)

Luxury Suite, 1 King Bed, Kitchenette (Opera) | Premium bedding, in-room safe, blackout curtains, soundproofing

Luxury Suite, 1 King Bed, Kitchenette (Opera)

  • City view
  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Sauna

Suite, 1 King Bed, Sauna | Premium bedding, in-room safe, blackout curtains, soundproofing

Suite, 1 King Bed, Sauna

  • City view
  • 122 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Sofitel Warsaw Victoria

2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Sofitel Warsaw Victoria offers 368 accommodations with a safe and free newspapers. Beds feature premium bedding. A pillow menu is available. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 50-inch LED televisions come with satellite channels and pay-per-view films. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a 24-hour fitness centre and in-room fitness.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages and Swedish massages. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of Sofitel Warsaw Victoria's great location. During your stay, you're just a quick walk from Saxon Gardens. Enjoy features like free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at La Brasserie Moderne, a brasserie that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the location and the clean guestrooms
  • 14 minutes by foot from Palace of Culture and Science and a 5-minute drive from National Stadium
  • Local-area shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Sofitel Warsaw Victoria offers its guests a full-service spa, an indoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 18 meeting rooms. Event space at this hotel measures 16146 square feet (1500 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the luxury Sofitel Warsaw Victoria. Parking is available for a fee.

This 5-star Warsaw hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11 AM.
La Brasserie Moderne – This brasserie specialises in international cuisine and serves lunch and dinner. A children's menu is available.
Victoria Lounge Bar – On-site cocktail bar. Open daily.
Kitchen Gallery – On-site buffet restaurant. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Parking on site (PLN 200 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11 AM on weekends; PLN 140 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Kitchen Gallery
  • La Brasserie Moderne
  • Victoria Lounge Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Library

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 16,146 square feet of conference space
  • 18 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Bathroom emergency pull cord
  • Lift (114 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: PLN 200 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 140 per person
  • Self-parking fee: PLN 200 per day
  • Pet fee: PLN 200 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sofitel Victoria
Sofitel Victoria Hotel
Sofitel Victoria Hotel Warsaw
Sofitel Victoria Warsaw
Sofitel Warsaw
Sofitel Warsaw Victoria
Victoria Sofitel Warsaw
Victoria Warsaw
Warsaw Sofitel
Warsaw Victoria
Accor Victoria Warsaw
Sofitel Victoria Warsaw Hotel Warsaw
Sofitel Warsaw Victoria Hotel
Sofitel Warsaw
Warsaw Sofitel
Accor Victoria Warsaw
Sofitel Warsaw Victoria Hotel
Sofitel Warsaw Victoria Warsaw
Sofitel Victoria Warsaw Hotel Warsaw
Sofitel Warsaw Victoria Hotel Warsaw

Sofitel Warsaw Victoria Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 774 out of 1020 reviews
Rating 8 - Good. 169 out of 1020 reviews
Rating 6 - Okay. 47 out of 1020 reviews
Rating 4 - Poor. 17 out of 1020 reviews
Rating 2 - Terrible. 13 out of 1020 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

nelson

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel great location super confortable bed , spacious and in the center of it all
Stayed 4 nights in Jan 2026

8/10 Good

Marcin

Travelled with partner
Liked: Cleanliness, amenities
I’ve been staying in this hotel for years. Love the location and breakfast. The service is usually very good, but during my recent stay I got a room without working heating. I spoke to the reception twice about the issue on two different days and despite being told the technical department would be notified and the issue would be fixed, it was not. Nothing was done. I finally asked for a different room which was accommodated. I would expect the hotel to address the issue more promptly.
Stayed 3 nights in Dec 2025

8/10 Good

Hilary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, very clean, delicious breakfast.
Stayed 4 nights in Dec 2025

10/10 Excellent

Wlodzimierz, Shaker Heights

Liked: Amenities, property conditions & facilities
The Best swimming pool
Stayed 3 nights in Dec 2025

6/10 Okay

Karolina

Liked: Cleanliness
Stayed 2 nights in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well put together, centrally located with several options of things to do. Staff was more than helpful and accommodating. Will most certainly be back.
Stayed 4 nights in Dec 2025

10/10 Excellent

Karolina

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast buffet was great. House keeping was excellent and the take out breakfast was great
Stayed 9 nights in Dec 2025

10/10 Excellent

Megan

Stayed 6 nights in Dec 2025

6/10 Okay

Marcin

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2025

6/10 Okay

Melissa

Liked: Cleanliness, staff & service, room comfort
I was most looking forward to staying in this hotel of the 10 different hotels during my 2 1/2 week trip through Germany & Poland. This hotel is in need of a renovation, it feels stale and reminds me of a mid tier hotel. Service was great and the bed was comfy just disappointed in the hotel feel overall. Hotel Indigo in Krakow at Wawel Castle was much nicer as was Hotel Altus Palace in Wrocław.
Stayed 2 nights in Dec 2025

10/10 Excellent

V Swarna, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Friendly staff. But many eateries are far. But you can reach them via Uber. It is easy to get around from here.
Stayed 5 nights in Dec 2025

6/10 Okay

Yvette

Liked: Cleanliness, staff & service
Had high hopes for the hotel due to the reviews and of course the higher price point… left a little underwhelmed as the room felt dark and dated, and for 2 nights the amenities (conditioner) was just empty..not miniatures but those mounted on the walls) so had to go without. There was no coffee machine but just instant (unbranded) coffee sachets…. Breakfast variety was just like any other 3/4 star hotels and was not exactly child friendly. I do not think it’s worth paying extra to stay here. The only reason for the price is probably because of its central location. Stayed at the Radisson Collection back in June and had a much nicer experience. Will not be returning.
Stayed 2 nights in Dec 2025

8/10 Good

Bruce Benjamin

Stayed 7 nights in Dec 2025

6/10 Okay

Timothy James, Nottingham

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very good Location , excellent Breakfast , unfortunately very let down by the quality of the mattress on the bed , very deep ingress to an old mattress that should be replaced , hindered sleep and bad back , felt like sleeping in a hammock ! as the mattress was so badly needing to be disposed , not what i would expect from a 5 star hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Darren

Stayed 2 nights in Dec 2025

10/10 Excellent

Alain, New York

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel and friendly staff.
Stayed 1 night in Nov 2025

8/10 Good

Cezary

Liked: Cleanliness, staff & service, amenities
Location
Stayed 1 night in Dec 2025

4/10 Poor

Brian

Liked: Cleanliness, property conditions & facilities
Room was worn. Carpets stained. Bathroom faucet was loose. Hotel does not let you know of hidden fee’s. I ended up being charged a little under $600
Stayed 6 nights in Nov 2025

10/10 Excellent

Lukasz

Business traveller
Liked: Cleanliness, staff & service, amenities
excellent place, fantastic staff 100% awesome experience
Stayed 1 night in Nov 2025

10/10 Excellent

Jorge Clemente

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is extremely beautiful, we stayed for 13 days and everything was Amazing ! Highly recommended!!!
Stayed 13 nights in Nov 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ok
Stayed 3 nights in Oct 2025

8/10 Good

Claire

Travelled with group
Liked: Cleanliness, staff & service, amenities
The hotel is huge, it was very busy the weekend we were there with conferences going on and so unfortunately we couldn't check in on time. The hotel was very accommodating and offered us a small upgrade to a room on a higher floor. Although they had to come in and put a roll away bed in. Buffet breakfast was super busy as was the spa, but overall staff were very attentive and helpful, the hotel's location is great and walk able to everything.
Stayed 2 nights in Nov 2025

10/10 Excellent

Colin, Hereford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Superb hotel right in the centre of Warsaw. We had a swift check-in (and we were early) and room was ready. Polite efficient reception staff. Room was a good size, nice bathroom with full size bath and good power shower. All facilities were superb. Bed was so comfy! Breakfast was superb! Huge choices from hot selection, bacon, eggs, mushrooms, beans, hash browns, freshly made omelettes, continental, salad, ham, tomatoes, peppers, cottage cheese, cereals, porridge, fresh bread and rolls, fresh honey comb, yogurts, smoothies. We also ate in the bar area, great menu and sensible prices, overall we would most definitely return to this fabulous Hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well the nicer hotels i've stayed at in a while.Definitely recommend and the heart of warsaw too.Make sure you bring a bathing suit.So you can go in the pool, it's beautiful.
Stayed 1 night in Oct 2025

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