Best Western Royal Plaza Hotel & Trade Center

3.0 star property

Choose dates to view prices

Photo gallery for Best Western Royal Plaza Hotel & Trade Center

Exterior
Indoor pool
Exterior
Free daily buffet breakfast
Reception

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Pet-friendly
  • Parking included

Explore the area

Map
181 Boston Post Rd W, Marlborough, MA, 01752
  • Apex Entertainment Center
    ‪8 min walk‬
  • New England Sports Center
    ‪4 min drive‬
  • Solomon Pond Mall
    ‪6 min drive‬
  • Boston, MA (BOS-Logan Intl.)
    ‪48 min drive‬

Room options

Deluxe Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(32 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(58 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.4 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(26 reviews)
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Refrigerator & Microwave, Courtyard View

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Royal Plaza Hotel & Trade Center

Hotel with 2 restaurants, near Apex Entertainment Center
This smoke-free hotel features 2 restaurants, an indoor pool and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and concierge services are on-site. Housekeeping is available on request.
Best Western Royal Plaza Hotel & Trade Center offers 307 air-conditioned accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Best Western Royal Plaza Hotel & Trade Center. During your stay, you'll be within walking distance of Apex Entertainment Center. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute drive from Apex Entertainment Center and 7 minutes from New England Sports Center
  • Pets welcome for a fee
Best Western Royal Plaza Hotel & Trade Center offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, a vending machine, and an arcade/games room are also featured at the business-friendly Best Western Royal Plaza Hotel & Trade Center. Free self parking is available.

This Marlborough hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 6:30 AM to 11:00 AM.
Zacharys Restaurant – This buffet restaurant only serves breakfast.
All Star Bar and Grill – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • All Star Bar and Grill
  • Zacharys Restaurant

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Free cot
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 44.68 per accommodation (varies based on length of stay), plus a deposit of USD 150.00 per stay

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.11 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 44.68 per accommodation (varies based on length of stay)
  • Rollaway bed fee: USD 20.11 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004191700
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Royal
Best Western Royal Hotel
Best Western Royal Plaza
Best Western Royal Plaza Hotel
Best Western Royal Plaza Hotel Marlborough
Best Western Royal Plaza Marlborough
Royal Best Western
Royal Plaza Hotel
Best Western Marlborough
Best Western Royal Plaza Hotel & Trade Marlborough
Best Western Royal Plaza Hotel And Trade Center
Marlborough Best Western
Best Western Royal Plaza Hotel Trade Center Marlborough
Best Western Royal Plaza Hotel Trade Center
Best Western Royal Plaza Trade Center Marlborough
Best Western Royal Plaza Trade Center
Royal Plaza & Trade Center
Best Western Royal Plaza Hotel & Trade Center Hotel
Best Western Royal Plaza Hotel & Trade Center Marlborough
Best Western Royal Plaza Hotel & Trade Center Hotel Marlborough

Best Western Royal Plaza Hotel & Trade Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 439 out of 1008 reviews
Rating 8 - Good. 256 out of 1008 reviews
Rating 6 - Okay. 145 out of 1008 reviews
Rating 4 - Poor. 85 out of 1008 reviews
Rating 2 - Terrible. 83 out of 1008 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to stay
Stayed 1 night in Apr 2025

2/10 Terrible

Reynaldo

Travelled with family
Disliked: Property conditions & facilities
Pool was broken went with my children. No one advised me of any of that got my first room. TV was broken. Had to ask to be changed to another room, which they did after a few hours
Stayed 1 night in Apr 2025

2/10 Terrible

China

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Dyana

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Pool wasn’t open and the game room was closed off.nothing for the children to do
Stayed 2 nights in Apr 2025

10/10 Excellent

Jing

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy check in and out. Everyone was so nice.
Stayed 1 night in Apr 2025

4/10 Poor

Inga

Liked: Cleanliness
The pool has not been working in the hotel for a year. I was not notified about it when booking through Expedia. Very disappointing.
Stayed 1 night in Apr 2025

6/10 Okay

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is good but the BED sooooo bad
Stayed 3 nights in Apr 2025

6/10 Okay

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ticked off

We were told at check in that the indoor pool would be out of service for several weeks. There was no notice of this on their website. Was absoutely ticked off and woud have left immediately had we not prepaid and would have the hassel of quickly finding another hotel. The pool was the reason we chose this hotel!
Stayed 1 night in Apr 2025

6/10 Okay

Pat

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

So-so

The first room we received, you had to stand on your tiptoes to look out a window onto a roof with air conditioners etc. We just wanted a room with a normal view. We asked for a different room. The second room we got had the same type of view. They just made it easier to look at. Great breakfast. The pool was closed and the bar didn't open until the weekend.
Stayed 4 nights in Apr 2025

6/10 Okay

CHRISTOPHER

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The Breakfast was fine and the area clean. The rooms fine. But the elevators sucked. 2 of the 4 were broken and the ones that worked you were afraid youd be stuck in
Stayed 2 nights in Apr 2025

10/10 Excellent

Alba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness
Stayed 1 night in Mar 2025

8/10 Good

Yevgeniy

Liked: Cleanliness, staff & service
Nothing special. Very no
Stayed 3 nights in Mar 2025

8/10 Good

Lydia, Fitchburg

Stayed 2 nights in Apr 2025

10/10 Excellent

Jadd

Stayed 1 night in Mar 2025

10/10 Excellent

Jaime

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service
Stayed 1 night in Mar 2025

10/10 Excellent

Aysllan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

4/10 Poor

Kianna

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Pool was not working no one made me aware of this. Tv was not working.
Stayed 1 night in Mar 2025

10/10 Excellent

Thanet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 2 nights in Mar 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Was good
Stayed 1 night in Mar 2025

6/10 Okay

adam, fall river

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was closed. The restaurant was closed. The shower had terrible pressure and a soft spot in the floor. Felt like I was going to fall through the floor. Requested housekeeping and they never came
Stayed 2 nights in Mar 2025

6/10 Okay

Barry

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Marilyn, Brighton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant check in. Love that we received a gift bag as Best Western members.
Stayed 1 night in Mar 2025