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Malmaison York

4.0 star property

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Photo gallery for Malmaison York

Rooftop terrace
Front of property
Bar (on property)
Reception
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2 ROUGIER STREET, York, England, YO90 1UU
  • Place, Micklegate Bar
    ‪4 min walk‬
  • Place, Shambles
    ‪9 min walk‬
  • Place, York Minster
    ‪11 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪64 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

9.0 out of 10
Wonderful
(114 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Twin Room

8.8 out of 10
Excellent
(21 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Room

Club Room | In-room safe, desk, soundproofing, iron/ironing board

Club Room

9.2 out of 10
Wonderful
(43 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Twin Room

Club Twin Room | In-room safe, desk, soundproofing, iron/ironing board

Club Twin Room

9.4 out of 10
Exceptional
(17 reviews)
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Club Deluxe

Club Deluxe | In-room safe, desk, soundproofing, iron/ironing board

Club Deluxe

9.4 out of 10
Exceptional
(32 reviews)
  • 44 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room | In-room safe, desk, soundproofing, iron/ironing board

Family Room

8.8 out of 10
Excellent
(6 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Suite | In-room safe, desk, soundproofing, iron/ironing board

Suite

7.6 out of 10
Good
(5 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Malmaison York

This smoke-free hotel features 2 restaurants, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services and dry cleaning.
Malmaison York offers 150 air-conditioned accommodations with a safe and coffee/tea makers. 20-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the comfortable beds at Malmaison York. During your stay, you're just a quick walk from York Minster. Features include free WiFi in public areas, plus 2 restaurants and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the cleanliness and overall comfort to the spaciousness and comfy beds
  • Within a 10-minute walk of York Minster and York Christmas Market
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Malmaison York also features a fitness centre, concierge services, and laundry facilities.

This 4-star York hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Chez Mal Brasserie – On-site restaurant.
Sora Sky Bar – On-site sushi bar. Open selected days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Chez Mal Brasserie
  • Sora Sky Bar

Things to do

  • Gym

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • Lift

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 27 for adults and from GBP 13 for children
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:00 AM and 2:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison York York
Malmaison York Hotel
Malmaison York Hotel York

Malmaison York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 744 out of 1293 reviews
Rating 8 - Good. 329 out of 1293 reviews
Rating 6 - Okay. 140 out of 1293 reviews
Rating 4 - Poor. 51 out of 1293 reviews
Rating 2 - Terrible. 29 out of 1293 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, rooms were quiet, staff very helpful. Would stay again
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic and friendly and the hotel was absolutely gorgeous and had everything we needed for our stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff - rooms very well styled and had lots of extra design touches which were appreciated
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Brilliant location, spacious room, friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast very nice, we had the half board option so evening meal also really good, very close to all amenities and shops.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, amenities
Great food, lovely stay will be back again
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for railway and town
Stayed 1 night in Mar 2026
Verified

8/10 Good

jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room was lovey, beds so comfy
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
The room was great and all the staff were very friendly and helpful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Omar

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, good service and ideal location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room, wonderful breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities
Gorgeous room, comfy bed, huge bathroom, attentive staff and delicious breakfast. Great value too!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. All good at hotel but being so modern , hotel lacks character of some of the nearby older hotels.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Bill

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, good location
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean and the staff were very friendly and helpful. The hotel is located close to the city centre
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Houmhra

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, fantastic dinner and breakfast
Stayed 1 night in Dec 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Hotel and room were fantastic! Some noise from outside but manageable for a city centre location. A great place to stay!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, amenities
Beautiful room, friendly staff and great location.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Suzanne

Liked: Cleanliness
Breakfast very good on all 3 mornings. Staff friendly.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean room. Staff so very friendly
Stayed 1 night in Mar 2026
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities
Great location. Efficient staff. Nice communal areas.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Good rooms Well stocked bar
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An all round amazing Hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
All of the above and the location was great
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities
Great stay. Location is fab, rooftop bar has great view, rooms are clean and modern.
Stayed 1 night in Nov 2025

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