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Aparthotel

Boutique Hotel Madison

4.0 star property
VIP Access

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Photo gallery for Boutique Hotel Madison

Couples treatment room(s), sauna, hot tub, steam room
Couples treatment room(s), sauna, hot tub, steam room
Terrace/patio
Couples treatment room(s), sauna, hot tub, steam room
Exclusive Suite, 1 Bedroom, Sauna | Premium bedding, down duvets, memory-foam beds, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Spa
  • Outdoor space

Explore the area

View in a map
Franje Pokornog 1A, Zagreb, 10000
  • Place, Park Maksimir
    ‪15 min walk‬
  • Place, Ban Jelacic Square
    ‪3 min drive‬
  • Place, Zagreb Cathedral
    ‪3 min drive‬
  • Airport, Zagreb (ZAG)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double Room, 1 King Bed with Sofa bed, Ensuite, City View

Deluxe Double Room, 1 King Bed with Sofa bed, Ensuite, City View | Premium bedding, down duvets, memory-foam beds, in-room safe

Deluxe Double Room, 1 King Bed with Sofa bed, Ensuite, City View

  • City view
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Studio, Ensuite (Superior Studio Suite)

Premium bedding, down duvets, memory-foam beds, in-room safe

Superior Studio, Ensuite (Superior Studio Suite)

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Kitchen, City View (Deluxe One Bedroom Suite)

Deluxe Suite, 1 Bedroom, Kitchen, City View (Deluxe One Bedroom Suite) | Premium bedding, down duvets, memory-foam beds, in-room safe

Deluxe Suite, 1 Bedroom, Kitchen, City View (Deluxe One Bedroom Suite)

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Trundle Bed

View all photos for Double room-Deluxe-Ensuite with Bath-Garden View-Deluxe Twin Room

Double room-Deluxe-Ensuite with Bath-Garden View-Deluxe Twin Room | Premium bedding, down duvets, memory-foam beds, in-room safe

Double room-Deluxe-Ensuite with Bath-Garden View-Deluxe Twin Room

  • Garden view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Suite, 1 Bedroom, Sauna

Exclusive Suite, 1 Bedroom, Sauna | Private spa tub

Exclusive Suite, 1 Bedroom, Sauna

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom, Kitchen

Premium bedding, down duvets, memory-foam beds, in-room safe

Junior Suite, 1 Bedroom, Kitchen

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Bedrooms, Terrace

Premium bedding, down duvets, memory-foam beds, in-room safe

Junior Suite, 2 Bedrooms, Terrace

  • Garden view
  • 35 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed, Ensuite

Deluxe Studio, 1 King Bed, Ensuite | Premium bedding, down duvets, memory-foam beds, in-room safe

Deluxe Studio, 1 King Bed, Ensuite

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Exclusive Double Room, 1 Bedroom, Sauna

Exclusive Double Room, 1 Bedroom, Sauna | Premium bedding, down duvets, memory-foam beds, in-room safe

Exclusive Double Room, 1 Bedroom, Sauna

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Deluxe Suite, 2 Bedrooms | Living area

Deluxe Suite, 2 Bedrooms

  • City view
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

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About this property

Boutique Hotel Madison

A full-service spa, a bar/lounge and a coffee shop/cafe are available at this aparthotel. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include self parking, spa services and concierge services. Each apartment features free WiFi and free wired Internet, plus a memory foam bed and room service. Premium bedding, a down duvet and free weekday newspapers are among the other amenities available to guests.
Boutique Hotel Madison offers 13 air-conditioned accommodations with a safe and complimentary newspapers. Memory foam beds feature down duvets and premium bedding. Guests can surf the web using complimentary wired and wireless Internet access. Bathrooms include complimentary toiletries and hairdryers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Oasis Wellness&Spa has couples treatment room(s). The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Boutique Hotel Madison. During your stay, you're just a quick walk from Nama. Enjoy features like free breakfast, free WiFi in public areas and a free manager's reception. Built in 2013, this upmarket aparthotel has 13 apartments over 4 floors. Each apartment includes amenities such as free WiFi and a memory foam bed.
  • Each apartment offers a memory foam bed, room service and premium bedding
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes bicycles to rent and scooters/mopeds to rent
  • Just a 2-minute drive from Zagreb Zoo and a few minutes from Park Maksimir
  • Airport shuttle service available for a fee
Boutique Hotel Madison offers its guests a full-service spa. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet.

Spa services, a terrace, and multilingual staff are also featured at the family-friendly Boutique Hotel Madison. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Zagreb aparthotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM. The aparthotel hosts a free manager's reception daily.
Room service (during limited hours) is available.

Property amenities

Ski

  • Close to skiing
  • Ski area nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski shuttle nearby
  • Snowboarding nearby

Pool/Spa

  • Couples treatment rooms
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Uncovered parking on site (EUR 20 per night; includes in/out privileges)
  • Limited on-site self parking

Family friendly

  • Bed rails
  • Childcare (surcharge)
  • Children stay free (see details)
  • Children's dinnerware
  • Highchair

Dining

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Champagne service
  • Free daily manager's reception
  • Limited room service

Bedrooms

  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV in common areas

Outdoor areas

  • Terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rug in room
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Well-lit path to entrance
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free weekday newspapers
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a train station
  • Near a zoo
  • Near an outlet shopping centre
  • Near the airport
  • Near the boardwalk/promenade

Things to do

  • Bicycle rentals
  • Private wine tours
  • Scooter/moped rentals
  • Wine tasting room
  • Casino nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 13 units
  • 4 floors
  • Bicycle rentals
  • Built in 2013
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in fee for check-in between 11:00 PM and midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 66 per vehicle (one-way, maximum occupancy 4)
  • Uncovered self-parking fee: EUR 20 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: EUR 100 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Boutique Hotel Madison offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
Property Registration Number 36229930440, HR36229930440, 3629930440
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Meridien Luxury Apartments Apartment Zagreb
Meridien Luxury Apartments Zagreb
Madison Luxury Apartments Apartment Zagreb
Madison Luxury Apartments Zagreb
Meridien Luxury Apartments
Madison Luxury Apartments
Boutique Hotel Madison Zagreb
Boutique Hotel Madison Aparthotel
Boutique Hotel Madison Aparthotel Zagreb

Boutique Hotel Madison Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 216 out of 365 reviews
Rating 8 - Good. 101 out of 365 reviews
Rating 6 - Okay. 34 out of 365 reviews
Rating 4 - Poor. 5 out of 365 reviews
Rating 2 - Terrible. 9 out of 365 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bed amazing. Breakfast amazing. Staff sooo nice and amazing. Parking easy. Bathroom was the best in Europe. Highly recommend for travelers especially US travelers as services are similar to US.
Stayed 1 night in Dec 2025

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful and courteous. Room in excellent condition.
Stayed 2 nights in Nov 2025

2/10 Terrible

Tracy, Montgomery

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
False Advertising, Bait-and-Switch, and Unresolved Refund — Do Not Book I booked and paid for a Deluxe Suite (2 bedrooms) at Boutique Hotel Madison expecting two king beds, an outdoor balcony/patio, and an in-room washing machine as advertised. On arrival after an international flight my family was placed in a one‑bedroom suite that exactly matched the one‑bedroom listing photos and lacked every advertised amenity. The hotel initially offered drink vouchers, then claimed the reserved two‑bedroom was unavailable due to maintenance. I checked out the next morning (01 Oct 2025), and the manager refused to provide a folio or receipt documenting my checkout. I rebooked at The Westin Zagreb for the remainder of my trip at my own expense. Expedia offered a 7‑day hotel voucher, then a travel credit; I declined both and requested a full refund for false advertising and misrepresentation. Expedia discouraged me from filing a fraud report and has not provided a satisfactory resolution. This was a bait‑and‑switch, plain and simple. Photos and descriptions on the listing are misleading; management refused to make it right or document their own failure; Expedia’s proposed remedies were inadequate and the escalation process has failed to produce a refund. If you value accurate listings, honest service, and reliable customer support, avoid this property and be prepared to escalate aggressively with Expedia and your card issuer if you are misled.
Stayed 8 nights in Sep 2025

6/10 Okay

Karla

Stayed 1 night in Sep 2025

8/10 Good

Vijay Anand

Liked: Cleanliness, amenities, property conditions & facilities
Madison hotel is close to train station and staff is friendly
Stayed 4 nights in Aug 2025

6/10 Okay

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Lilly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well we were only there for one night, and really only half a night. The staff was helpful, pleasant, and offered all the tips and tricks for our very short stay. The property was quiet and nice! We regretted not staying there for longer at the beginning of our trip. The suite we stayed in would have been perfect for a small family staying in Zagreb for several days. Didn’t get perfect 5 stars on condition only because I was so excited to see a bathtub, but the bathtub faucet didn’t work. Other than that perfect stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

maria, Memphis

Disliked: Cleanliness, amenities
Pros : one lady at the reception was extremely nice . We are done here with pros Cons: bathroom corners full of mold , rust, sink didn’t work; I arrived in the room at 10;00PM where the sheets were not changed This place couldn’t cost even the third of what they make you pay .
Stayed 2 nights in Sep 2025

10/10 Excellent

Hong

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast is good!
Stayed 1 night in Aug 2025

10/10 Excellent

Ann

Liked: Cleanliness, property conditions & facilities
Quiet and restful. Helpful staff. Comfortable bed. Near Access to my interests. Thank you.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sema

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved Madison’s Boutique Hotel! We were very comfortable and breakfast is a bonus. Would highly recommend.
Stayed 2 nights in Jul 2025

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, room comfort

Nice staff!

The hotel staff are very communicative and helpful especially with securing parking. The hotel is located close to two hospitals so there can be traffic. I'd highly recommend getting parking if driving a car. The AC worked in all the rooms! The shower does need a more thorough cleaning. No real ventilation so it was moldy. Everything else was clean. The included breakfast was large and diverse. Overall a good experience!
Stayed 2 nights in Jun 2025

10/10 Excellent

Tianhui

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Daniel Pierre, London

Liked: Cleanliness, property conditions & facilities
Excellent accommodation, good breakfast, friendly personnel.
Stayed 3 nights in May 2025

6/10 Okay

Abdul Nadeem

Travelled with family
Liked: Cleanliness

Stopover OK

Overall 3 stars. We had an OK stay at this hotel apartment b&b. 5 stars for staff who were friendly, nice and helpful. Breakfast was OK. Location was OK. Cleanliness was good. Room was OK. Room rates little over priced. 15 minutes from airport. Not too bad not too good.
Stayed 1 night in Apr 2025

10/10 Excellent

Marko

Business traveller, Travelled with family
Liked: Cleanliness, room comfort

🔝🔝🔝

Clean, comfortable, and great location
Stayed 2 nights in Mar 2025

10/10 Excellent

Katerina

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

8/10 Good

DWAYNE

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location was good but simple things like an iron were unavailable
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort

Comfortable stay

Studio apartment with kitchen is a bit small, but clean. Hotel staff are very friendly, helpful and polite. Breakfast spread was acceptable. Location of hotel is good.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verica

Business traveller
Liked: Cleanliness, room comfort
Amazing service, comfortable bed
Stayed 2 nights in Oct 2024

6/10 Okay

Theres

Travelled with family
Disliked: Cleanliness
Did not look like the pictures.
Stayed 1 night in Oct 2024

6/10 Okay

Keith

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Dean

Stayed 8 nights in Aug 2024

4/10 Poor

Bilal

Business traveller
Disliked: Cleanliness, room comfort
1. Room Condition: The room I received was in poor condition. The bathroom was dirty, and overall hygiene standards were unacceptable. 2. Staff Behavior: The hotel staff was rude and unhelpful during my stay. 3. Reservation Discrepancy: I had initially booked a duplex room, but upon arrival, I was given a single room. Furthermore, the hotel staff informed me that my payment was non-refundable, which contradicted my booking terms. Proposed Resolution: I kindly request a full refund for the following reasons: 1. The hotel did not meet basic cleanliness standards. 2. The staff’s behavior negatively impacted my experience. 3. The reservation discrepancy caused inconvenience and discomfort. I understand that policies may vary depending on the property, but I believe my situation warrants an exception. As a loyal customer, I hope you can address this promptly and provide a fair resolution. Please confirm the refund process and timeline, and I appreciate your understanding in this matter. I look forward to your prompt response. Thank you for your attention.
Stayed 1 night in Jul 2024