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Best Western Plus Hotel Zürcherhof

3.0 star property

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Photo gallery for Best Western Plus Hotel Zürcherhof

Deluxe Room, 1 Double Bed | Free minibar items, in-room safe, desk, laptop workspace
Shower, rainfall showerhead, free toiletries, hair dryer
Lobby
Free daily buffet breakfast
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Zähringerstrasse 21, Zürich, ZH, 8025
  • Place, ETH Zurich
    ‪3 min walk‬
  • Place, Lindenhof
    ‪3 min walk‬
  • Place, Bahnhofstrasse
    ‪5 min walk‬
  • Airport, Zürich (ZRH)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | Free minibar items, in-room safe, desk, laptop workspace

Standard Room, 1 Single Bed

8.4 out of 10
Very good
(26 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Premium Room, 1 Double Bed

Premium Room, 1 Double Bed | Free minibar items, in-room safe, desk, laptop workspace

Premium Room, 1 Double Bed

9.0 out of 10
Wonderful
(33 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (Quiet Location)

Standard Room, 2 Single Beds (Quiet Location) | Free minibar items, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds (Quiet Location)

9.0 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Free minibar items, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Free minibar items, in-room safe, desk, laptop workspace

Deluxe Room, 1 Double Bed

9.2 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

Single Room

  • Sleeps 1

Twin Room

  • Sleeps 2

Urban Double Room

  • Sleeps 2

Double Room

  • Sleeps 2

Deluxe Double Room

  • Sleeps 3

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About this property

Best Western Plus Hotel Zürcherhof

Hotel with free breakfast, 6-minute walk to Bahnhofstrasse
This smoke-free hotel features concierge services, a 24-hour front desk and express check-out. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, free newspapers, tour/ticket assistance and a corner/local shop are on-site.
Best Western Plus Hotel Zürcherhof offers 39 accommodations with iPads and minibars (stocked with some free items). 42-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the free breakfast at Best Western Plus Hotel Zürcherhof. During your stay, you're just a quick walk from Bahnhofstrasse. Enjoy features like free WiFi in public areas, plus a round-trip airport shuttle (surcharge) and concierge services.
  • Free buffet breakfast served daily
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from Bahnhofstrasse and 5 minutes from Letzigrund Stadium
  • Airport shuttle service available for a fee
Free breakfast is available daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Hotel Zürcherhof.

This 3-star Zürich hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Late-night fare is available from room service (during limited hours).

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Grocery/convenience store
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable/satellite channels
  • IPad

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Late-night room service

More

  • 4G smartphone data speed
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Smartphone
  • Unlimited smartphone data usage

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Plus Hotel Zürcherhof

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 60.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 30 per person (one-way)
  • Airport shuttle fee per child: CHF 30 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Hotel Zürcherhof offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Best Western Plus Hotel Zürcherhof Zürich
Best Western Hotel Zuercherhof Zurich
Best Western Zuercherhof Zurich
Zuercherhof
Best Western Plus Hotel Zuercherhof Zurich
Best Western Plus Zuercherhof Zurich
Best Western Plus Zuercherhof
Best Western Plus Hotel Zürcherhof Zurich
Best Western Plus Zürcherhof Zurich
Best Western Plus Zürcherhof Zürich
Best Western Plus Hotel Zuercherhof
Best Plus Zurcherhof Zurich
Best Western Plus Hotel Zürcherhof Hotel
Best Western Plus Hotel Zürcherhof Zürich
Best Western Plus Hotel Zürcherhof Hotel Zürich

Best Western Plus Hotel Zürcherhof Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 488 out of 854 reviews
Rating 8 - Good. 254 out of 854 reviews
Rating 6 - Okay. 80 out of 854 reviews
Rating 4 - Poor. 16 out of 854 reviews
Rating 2 - Terrible. 16 out of 854 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice central hotel

Stayed 1 night in Aug 2025

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and the staff are so friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff I encountered was lovely and it was a great bonus to have ice pops and some snacks for free in the lobby, breakfast was good as well. My room was clean and nice, it even had a small balcony. Most hotels in Zurich don’t have air conditioning in the summer so I expected it to be warm and it was, but the staff did their best to help with this as much as possible.
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the area because we could walk to all the restaurants and shops. We were right near the train station. The restaurant that the hotel set up breakfast in was so charming and the breakfast was delicious! The staff so welcoming and wanted to make sure that you had everything that you would like to eat! We would absolutely stay there again!
Stayed 2 nights in Aug 2025

2/10 Terrible

michele

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Great location with super hot room

Great breakfast and amenities to keep you from complaining about the sauna in the bedroom without AC . Really sad a best western doesn’t keep up with standards at the cost they are charging for one night
Stayed 1 night in Aug 2025

10/10 Excellent

Neeta

Travelled with family
Liked: Amenities
The location is very good Stay was nice Breakfast was good
Stayed 1 night in Jul 2025

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location but can be noisy. Room was quite clean, breakfast provided was simple and eggs made to order were a great addition. Free water, fruit, ice blocks and pastries in the reception area were great. Walkable to most places
Stayed 3 nights in Jul 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great location, close to old town and station. Fabulous breakfast and really friendly and helpful staff.
Stayed 1 night in Jul 2025

8/10 Good

Tuen-Hao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Stayed 1 night in Jul 2025

10/10 Excellent

Stanley, Glen Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfectly located close to the main train station and many restaurants in Old Town. The staff is fantastic. Great breakfast. Bed is very comfortable. Loved everything about it.
Stayed 3 nights in Jul 2025

10/10 Excellent

Debbie

Stayed 4 nights in Jul 2025

6/10 Okay

Jung

Stayed 1 night in Jun 2025

2/10 Terrible

Mathew

Stayed 2 nights in Jul 2025

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

Desiree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. No AC but fan was provided. They supplied unlimited bottled water and popsicles at the front desk. Great breakfast. There is a lift.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2025

10/10 Excellent

Lena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Great amenities. Perfect location.
Stayed 1 night in Jul 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. Staff were friendly and I really liked the free mini bar in the room and free water bottles in the lobby. However, the room was super hot. They put a small fan but wasn’t helping a lot. If they had an air conditioner it would be great! Keep this in mind if you are traveling in Summer.
Stayed 2 nights in Jun 2025

6/10 Okay

Sheikh, Hilliard

Travelled with partner
The property is fine except that the ac system’s exhaust was put outside that did not allow the door to be closed. So, the room never cooled down. The other major problem was that when I requested to reserve a taxi for transportation to the airport, the front desk staff reserved one of the most expensive taxi services; it costed 70 Euro for a 15 min drive. This is insane.
Stayed 1 night in Jun 2025

2/10 Terrible

AXAY, corona

Stayed 1 night in Jun 2025

8/10 Good

Horacio

Stayed 1 night in Jun 2025

2/10 Terrible

Geoffrey

Business traveller
Disliked: Staff & service, amenities
I had a room overlooking the street on a Saturday night, and people were yelling and partying until 3:30AM. It was impossible to sleep. The hotel should not have rented this room. Note that there is no air conditioning, and the room was about 90 degrees and it was necessary to keep the windows open. The room came with a nice new fan.
Stayed 1 night in Jun 2025