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Jannah Burj Al Sarab

5.0 star property
VIP Access

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Photo gallery for Jannah Burj Al Sarab

Jannah Deluxe Suite , City View | Premium bedding, minibar, in-room safe, desk
Exterior
Check-in/check-out kiosk
Flat-screen TV, fireplace, DVD player
Outdoor pool, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Room service
  • Laundry

Explore the area

Map
Mina Street, Abu Dhabi, 130283
  • Abu Dhabi Corniche
    ‪6 min walk‬
  • Abu Dhabi Commercial Bank
    ‪13 min walk‬
  • Abu Dhabi Mall
    ‪15 min walk‬
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    ‪27 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Jannah One Bedroom City View

Premium bedding, minibar, in-room safe, desk

Jannah One Bedroom City View

  • City view
  • 80 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Jannah Deluxe Twin, City View

Premium bedding, minibar, in-room safe, desk

Jannah Deluxe Twin, City View

  • City view
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Jannah One Bedroom Sea View

Premium bedding, minibar, in-room safe, desk

Jannah One Bedroom Sea View

  • Sea view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Jannah Deluxe Suite, Sea View

Premium bedding, minibar, in-room safe, desk

Jannah Deluxe Suite, Sea View

  • Sea view
  • 60 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Jannah Deluxe Room - Theme Park Tickets for 2 Adults Included

Premium bedding, minibar, in-room safe, desk

Jannah Deluxe Room - Theme Park Tickets for 2 Adults Included

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Jannah Deluxe King Room, City View

Premium bedding, minibar, in-room safe, desk

Jannah Deluxe King Room, City View

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Jannah Deluxe Suite , City View

Jannah Deluxe Suite , City View | Premium bedding, minibar, in-room safe, desk

Jannah Deluxe Suite , City View

  • City view
  • 60 sq m
  • Sleeps 5
  • 1 King Bed

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Lobby

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4.9 out of 5, Exceptional, (56)
The price is €78
for 1 room
includes taxes & fees
10 Jun - 11 Jun
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About this property

Jannah Burj Al Sarab

Luxury hotel with free valet parking and 24-hour fitness centre
This hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 coffee shops/cafes, 24-hour room service and a meeting room.
Jannah Burj Al Sarab offers 318 air-conditioned accommodations with fireplaces and DVD players. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Jannah Burj Al Sarab. During your stay, you're just a quick walk from Abu Dhabi Corniche. You'll find features such as free WiFi in public areas and free valet parking, plus 2 coffee shops/cafes.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Cocina
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, free food shopping service and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym
  • 9 minutes by foot from Abu Dhabi Corniche and a 2-minute drive from Abu Dhabi Mall
Jannah Burj Al Sarab offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, along with 2 coffee shops/cafes. Business amenities include a meeting room and limo/town car service.

A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Jannah Burj Al Sarab. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Abu Dhabi hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Cocina – This restaurant specialises in international cuisine.
A complimentary food shopping service is offered and 24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free secured valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 45 for adults and AED 25 for children
  • 2 coffee shops/cafes
  • A restaurant

Restaurants on site

  • Cocina

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 45 for adults and from AED 25 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Jannah Burj Al Sarab Hotel Abu Dhabi
Jannah Burj Al Sarab Hotel
Jannah Burj Al Sarab Abu Dhabi
Jannah Burj Al Sarab
Jannah Burj Al Sarab Hotel
Jannah Burj Al Sarab Abu Dhabi
Jannah Burj Al Sarab Hotel Abu Dhabi

Jannah Burj Al Sarab Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 283 out of 513 reviews
Rating 8 - Good. 138 out of 513 reviews
Rating 6 - Okay. 47 out of 513 reviews
Rating 4 - Poor. 25 out of 513 reviews
Rating 2 - Terrible. 20 out of 513 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a brilliant stay at the Jannah Burj Al Sarab. Room was very spacious, clean and modern and I had nice view on one of the upper floors. The king-size bed was so comfortable and there was a nice table to do work. The Wi-Fi was very reliable and quick. Bathroom was a decent size with a good shower. All the staff were extremely helpful, professional, and friendly - checking in and out was quick. The hotel has a swimming pool and gym on the top floor which offer a really great view. There was also a jacuzzi which was great to go in after a day out to re-charge. Location is near a number of different bus routes as well as the Abu Dhabi Mall and the beautiful corniche which is well worth walking. Would definitely stay at this hotel again in the future.
Stayed 5 nights in Feb 2025

10/10 Excellent

David

Stayed 2 nights in Feb 2025

4/10 Poor

Daniel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel needs an urgent refurbishment, carpet is overall stained, furniture is old and outdated. Curtains not fresh and the overall smell in the room is not nice. I had no warm water when is took a shower. Also the check-in was very troublesome. I needed to que in my car for over 20 minutes before I could enter the hotel and for them to take the keys of the car for obliged valet parking. I had a room on the 2nd floor and the noise from the straat and music from the hotel restaurant was very loud.
Stayed 1 night in Feb 2025

10/10 Excellent

Mrs Nasreen

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Giovanni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones son enormes
Stayed 1 night in Feb 2025

8/10 Good

Savio

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money
Stayed 2 nights in Feb 2025

6/10 Okay

Barbara

This is an older facility. It is located far away from the places of interest for me.
Stayed 1 night in Feb 2025

10/10 Excellent

Jasminder

Stayed 6 nights in Jan 2025

10/10 Excellent

Yatish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended
Stayed 3 nights in Jan 2025

10/10 Excellent

AMIR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Tamar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, nice room, amazing staff, good breakfast
Stayed 1 night in Jan 2025

2/10 Terrible

Yana

Disliked: Staff & service, property conditions & facilities
When we arrived in our room upon check in there were smb’s dirty underwear and socks. I am in shock that this is even possible in 5* hotel. I have to call reception twice so they could send smb to clean it up. There were no apologies, there was nothing from the hotel side to solve this incident. I am in shock, this is not acceptable in any hotel, especially in the hotel that claims to be a 5* hotel! They just didn’t care about this incident and didn’t make a follow up to make sure we are ok. No apology, no solution proposed. Worst service ever. I would never stay there again and would recommend everyone to avoid this property!
Stayed 2 nights in Jan 2025

10/10 Excellent

Shadab, Doha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the property for just 4 hours of the night. Can’t say much about it. But it was nice and clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Said

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and good service prime location highly recommended
Stayed 1 night in Jan 2025

8/10 Good

Sha'baan Mohammad Ishaaq

Stayed 7 nights in Dec 2024

8/10 Good

Margaret

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly, especially Majid in the reception area.
Stayed 2 nights in Dec 2024

2/10 Terrible

Umar, Khobar

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible experience with what I would called a 3 star hotel. Was charged 250 dollars for an extra bed that was in the worst condition ever.. the brought me an old broken mattress and when I complained, the brought me a second mattress stained with a huge circle in the middle… you could not imagine sleep on such a thing… they made me wait for hours to send a supervisor and the only solution they had was to use blankets as the bed… paid 250 dollars to sleep on the floor. There was no responsibility or accountability from the hotel. The breakfast was also very average and the premises are definitively not up to the stars the hotel proclaiming it has… At most, is a 3 star hotel, very expensive for what you get! Do not recommend it at all….
Stayed 1 night in Jan 2025

6/10 Okay

Nitin

Liked: Cleanliness, staff & service
Room was fine but overall property was stinky. Breakfast was horrible. Reception staff was unwelcoming. Property location was pretty bad in terms of the locality around. We stayed in deluxe room with sea view. Limited lighting in the room and was very depressing.
Stayed 1 night in Jan 2025

8/10 Good

Syad

Stayed 2 nights in Dec 2024

10/10 Excellent

Asif

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Dec 2024

10/10 Excellent

Marian

Stayed 1 night in Nov 2024

8/10 Good

Hawari

Stayed 2 nights in Dec 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Marian

Stayed 1 night in Nov 2024

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