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Eminence on Bank

2.5 star property

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Photo gallery for Eminence on Bank

Premium Family Room | Living area | TV
Premium bedding, iron/ironing board, rollaway beds, free WiFi
Exterior
Reception
Premium Room, 1 King Bed | Living area | TV

Reviews

5.0 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
25 Bank Street, Adelaide, SA, 5000
  • Place, Adelaide Casino
    ‪2 min walk‬
  • Place, Adelaide Convention Centre
    ‪3 min walk‬
  • Place, Rundle Mall
    ‪5 min walk‬
  • Airport, Adelaide, SA (ADL)
    ‪10 min drive‬

Room options

View all photos for Standard King Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Standard King Room

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium King Twin

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Premium King Twin

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Premium Room, 1 King Bed

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Family Room

Premium Family Room | Premium bedding, iron/ironing board, rollaway beds, free WiFi

Premium Family Room

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Premium King Singles

Premium King Singles | Premium bedding, iron/ironing board, rollaway beds, free WiFi

Premium King Singles

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premium Room, 1 Queen Bed

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Premium Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard King Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Standard King Room

  • Sleeps 2

View all photos for Premium King Singles

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Premium King Singles

  • Sleeps 3

Premium King Room

  • Sleeps 2

View all photos for Premium King Twin

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Premium King Twin

  • Sleeps 3

View all photos for Premium Family Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Premium Family Room

  • Sleeps 4

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About this property

Eminence on Bank

Laundry facilities and free Wi-Fi in public areas are available at this smoke-free motel. Housekeeping is not available.
Eminence on Bank offers 42 air-conditioned accommodations with a hairdryer and an iron/ironing board. Beds feature premium bedding. This Adelaide motel provides complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Rollaway/extra beds (surcharge) are also available.
Our customers tell us that they can't get enough of the helpful staff at Eminence on Bank. During your stay, you're just a quick walk from Adelaide Casino. Enjoy features like free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include laundry facilities and a lift
  • Steps from Adelaide Casino and 5 minutes on foot from Adelaide Convention Centre
As a guest of Eminence on Bank, you'll find laundry facilities and a lift. Public spaces have free WiFi.

This Adelaide motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 25 per night)

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • No housekeeping service

Accessibility

  • Lift
  • Thin carpet in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 20.00

Special check-in instructions

The property charges 1.75 per cent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per stay.
  • Cots (infant beds) are available for AUD 20.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay
  • A damage deposit of AUD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 25 per night (164 ft away)
  • Late check-out fee: AUD 20.00 (subject to availability)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 30 per stay
  • Credit card charges are subject to a surcharge of 1.75 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 7:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bank Street Motel Adelaide
MAC Boutique Hotel Adelaide
Bank Street Adelaide
Motel Adjacent Hotel Adelaide
Motel Adjacent Casino Adelaide
Adjacent Casino Adelaide
Adjacent Casino
MAC Boutique Adelaide
Cosmo on Bank Motel
Cosmo on Bank Adelaide
The MAC Boutique Hotel
Cosmo on Bank Motel Adelaide

Eminence on Bank Reviews

Reviews

5.0
Rating 10 - Excellent. 29 out of 337 reviews
Rating 8 - Good. 64 out of 337 reviews
Rating 6 - Okay. 57 out of 337 reviews
Rating 4 - Poor. 72 out of 337 reviews
Rating 2 - Terrible. 115 out of 337 reviews

5.2/10

Cleanliness

6.8/10

Staff & service

4.6/10

Amenities

4.2/10

Property conditions & facilities

Reviews

6/10 Okay

Valerie

Liked: Cleanliness, staff & service, amenities
The hotel was in the process of being updated and renovated, so there was 'stuff' along the corridors and in rooms. My room was clean and comfortable but obviously still not completed - there were no bulbs in the bedside lamps, which were obviously brand new. The mirror in the bathroom was so high up that all I could see was the top of my head. Thankfully there was another mirror in the room. Once the renovations are completed I think the room and the rest of the hotel will be excellent.
Stayed 1 night in Nov 2025

2/10 Terrible

Tara

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The fridge in the room smelled like off milk. How long had it been like that to get that pungent? I removed it from the room and left it in the hallway it was that bad. The cupboard that held the fridge smelled and I had to clean it my self. The floor had stains all over it. The bathroom was below average. Someone had left a tea towel in there and reception tried to tell me it was a hand towel. The air conditioner was appalling. The service at reception, once you found it, was extremely poor and unhelpful. Do not stay there!!!
Stayed 1 night in Nov 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, amenities
Check in was an absolute joke. Staff appeared to have no idea. Key-cards went missing. Process took forever. Room was not what I paid for. Photo showed a king and a single. First room one king, second room two singles. Second room door did not even lock. I had to push one single bed in front of the door to feel safe. Whole place felt old and tired. I would definitely not recommend this place and will never, ever return.
Stayed 1 night in Nov 2025

10/10 Excellent

Marco mharcie Venicario

Stayed 2 nights in Nov 2025

2/10 Terrible

Lyndall

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2025

2/10 Terrible

Martin

Disliked: Amenities, property conditions & facilities
Here’s a polished version of your review—clear, concise, and still honest: ⸻ Staff were friendly, but our stay had several issues. Someone was banging on our door at 1am, and the guests next door were very noisy. The bathroom had no mirrors, the bathroom ceiling had a hole with mould and stains, and the bedside table was coming off the wall. Not the experience we were hoping for.
Stayed 1 night in Nov 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
All good Location staff etc
Stayed 2 nights in Oct 2025

8/10 Good

Kevin

Great location Good room Renovations at present are a little inconvenient but not too much and should be finished soon Staff very accommodating
Stayed 3 nights in Oct 2025

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not for me and 2 kids
Stayed 2 nights in Sep 2025

2/10 Terrible

Jeff

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I understand that the building is undergoing renovations, but the lifts may or may nto work at any particular time; the door knob came off in my hand when trying to get out of the room; no shower curtain; iron, but no ironing board; very noisy; and has a real pay by the hour vibe to it. I feels like I got ripped off with the price I paid. They should not charge more that $90 a night for this place. One star.
Stayed 1 night in Jul 2025

2/10 Terrible

Karen

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Great for an emergency one night accommodation if passing through Adelaide. Do not expect much from the property apart from a bed! It's an $80 motel, and that's what you get!
Stayed 1 night in Jul 2025

2/10 Terrible

Eden

Disliked: Cleanliness, property conditions & facilities
This hotel was awful. The rooms were filthy, bathrooms were dirty and there was rubbish left from previous occupants. The doonas were stained. The room smelt like smoke. The windows were so dirty you couldn’t even see through them. There was a lot of loud yelling at night. The door didn’t even have a proper safe lock on it and was only held
Stayed 1 night in Jun 2025

6/10 Okay

Jordan

Stayed 2 nights in Jun 2025

8/10 Good

Pauline

Disliked: Property conditions & facilities
Hair in the shower Coffee cups filthy Spoke to front counter staff !! He assures me there in the process of a massive upgrade Would stay they again Location is perfect for us
Stayed 1 night in Jun 2025

10/10 Excellent

Jordan

Stayed 1 night in May 2025

8/10 Good

leimin

Stayed 3 nights in Apr 2025

2/10 Terrible

Chris

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Never again.

Uncomfortable, loud. The place stinks. Another customer complained of tics in her bed.
Stayed 1 night in May 2025

4/10 Poor

Elie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The ladies on reception were wonderful, however the room and corridors were dirty. The chair in the room was so dirty you wouldn't want to sit on it. We were there for 3 days and the room wasn't serviced at all, including removal of rubbish. The shower had a shower curtin that was mouldy on the bottom. The room was tiny. The external noise was horrible, the hotel needs sound proofing. I would not recommend this hotel. The photos of the rooms are in no way truthful
Stayed 3 nights in Apr 2025

2/10 Terrible

Louisa

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Despite emailing prior to arrival, staff did not assist with getting a parking pass, suggesting instead that we should be right to park in the loading bay as long as we moved the car early enough in the morning. Elevator only moved if you held the button in until you reached your floor. Whole property was filthy. No towels in room, bed not made very well, old food items in smelly fridge. Street noise was extremely loud, area felt unsafe at night. Door didn’t seem to close completely without chain on( looked like door jamb had been previously jimmied) and photos of property online are not what it actually looked like.
Stayed 4 nights in Apr 2025

4/10 Poor

Michael

Disliked: Amenities, property conditions & facilities
I didn’t even stay there just put the key in the return box and drove home the car parking scan piece of paper didn’t work either $320 for a room that’s not worth $100 there was nothing to be impressed about
Stayed 1 night in Apr 2025

6/10 Okay

Matthew

Stayed 2 nights in Mar 2025

4/10 Poor

Chunkui, London

Stayed 3 nights in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

GERARD

Liked: Cleanliness, staff & service, room comfort

good value for price

Good value for the price. Helpful staff -Jason As good as you get for 100 per night.
Stayed 3 nights in Feb 2025

4/10 Poor

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
Low standard property. However, bed was very comfortable
Stayed 1 night in Feb 2025