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Hotel The Exchange

3.0 star property

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Photo gallery for Hotel The Exchange

Front of property
Reception
Suite, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe
Hallway
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Damrak 50, Amsterdam, 1012 LL
  • Dam Square
    ‪5 min walk‬
  • Anne Frank House
    ‪12 min walk‬
  • Van Gogh Museum
    ‪7 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 Double Bed

1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 Double Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Deluxe Double Room

8.0 out of 10
Very good
(13 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Economy Double Room, 1 Double Bed

  • 8 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room

Comfort Double Room | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Comfort Double Room

  • 10 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Superior Twin Room

8.2 out of 10
Very good
(13 reviews)
  • 15 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 Double Bed

Executive Suite, 1 Double Bed | 1 bedroom, hypo-allergenic bedding, down duvets, in-room safe

Executive Suite, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Daily buffet breakfast (EUR 19 per person)

ibis Amsterdam Centre

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very good, (1812)
The price is €214
for 1 room
includes taxes & fees
5 Aug - 6 Aug
ibis Amsterdam Centre

About this property

Hotel The Exchange

Hotel with a 24-hour front desk, a short walk to Dam Square
A 24-hour front desk, express check-out and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free. Additionally, wedding services, a front desk safe and multilingual staff assistance are on-site.
Hotel The Exchange offers 61 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature down duvets. 26-inch LCD televisions come with satellite channels. This Amsterdam hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
Our customers tell us they can't get enough of Hotel The Exchange's great location. During your stay, you're just a quick walk from Dam Square. Free WiFi in public areas is available.
  • Free WiFi
  • Services include tour or ticket assistance, luggage storage and wedding services
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute walk from Dam Square and 9 minutes on foot from The 9 Streets
As a guest of Hotel The Exchange, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The boutique Hotel The Exchange also features express check-out, a front desk safe, and a lift.

This 3-star Amsterdam hotel is smoke free.

Languages

Dutch, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 1960
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch LCD TV with cable/satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 65.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Exchange Amsterdam
Exchange Hotel
Hotel Exchange
Hotel Exchange Amsterdam
Hotel The Exchange Hotel
Hotel The Exchange Amsterdam
Hotel The Exchange Hotel Amsterdam

Hotel The Exchange Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 403 out of 1002 reviews
Rating 8 - Good. 352 out of 1002 reviews
Rating 6 - Okay. 133 out of 1002 reviews
Rating 4 - Poor. 73 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Lebaron

The location is great. Just a 10 minute walk from central station. Don’t let the entrance and lobby put you off. The rooms are tiny but spotless. You can’t walk around the bed. You need to crawl across the bed to open the window or adjust the temperature. The desk area works well. But there are no usb connections anywhere. You need adapters if you’re from NA. The shower was lukewarm. The staff were excellent.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mareanne, Scarsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Raymond

Liked: Cleanliness
Stayed 3 nights in Apr 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cannot wait to come back

It was incredible!!! We were on the 7th floor and had incredible views of the city. It was centrally located and was incredibly convenient getting around the downtown area!
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Recommend

The location for this hotel is fantastic. Close to Central Station, offers luggage storage, convenient to so much shopping, food and tourist locations in Amsterdam. The area is safe to walk. For those not able to easily walk, the taxi stand is just across the street. There are steps in the building, but with some planning and communication, the staff was able to help with our room needs and lessen the steps taken. The staff is friendly and onsite.
Stayed 5 nights in Apr 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Room comfort

Good if you don’t plan on sleeping

Extremely loud- the music from outside keeps you up all night and people are walking throughout the hotel all night. Must be a very heavy sleeper to get sleep.
Stayed 1 night in Apr 2025

6/10 Okay

FREDERICK

Disliked: Property conditions & facilities, room comfort

Poor value

Good location, friendly staff, bare bones accommodation at a ridiculously high price
Stayed 2 nights in Apr 2025

10/10 Excellent

JONATHON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 1 night in Apr 2025

4/10 Poor

Simon

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The front staff were very helpful. The room left a lot to be desired!
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is an absolute diamond in therough!
Stayed 3 nights in Mar 2025

6/10 Okay

Mark, San Diego

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms hwd
Stayed 2 nights in Mar 2025

4/10 Poor

Farnaz

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room was very small, stayed there in February and room was not heated unfortunately! We tried to turn on the radiators, but the only one that worked was the one in the bathroom,walking distance from station
Stayed 1 night in Feb 2025

10/10 Excellent

Maaike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay , the room was cllean annd the staff were incredibly helpfull and super friendly . We will definitely book again here in the future
Stayed 3 nights in Mar 2025

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2025

6/10 Okay

Joe

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jake

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly , would recommend
Stayed 4 nights in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Gaynor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Gaynor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very different hotel all rooms are quirky Very clean and comfortable Tall thin building typical of the old Amsterdam buildings which means access to some rooms are via stairs so be aware if you have mobility issues Very basic look to reception and entry from the street but the rooms we stays in were good We stayed twice here and on both occasions the reception staff were so friendly and helpful Odd little hotel in lots of ways but would stay again !
Stayed 1 night in Feb 2025

6/10 Okay

wendy

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Done the job. Bed and shower. All you need.
Stayed 3 nights in Feb 2025

8/10 Good

Najoua

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was so good and all the staff were so friendly and helpful
Stayed 5 nights in Jan 2025

10/10 Excellent

Rhys

Stayed 2 nights in Jan 2025

8/10 Good

jason

Travelled with family
Liked: Cleanliness
Check in was poor the receptionist didn't know what type of room wanted and didn't seem to know anything about our booking. Apart from that its convenient and clean
Stayed 3 nights in Jan 2025

10/10 Excellent

Simone

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was perfect and cosy, it’s so easy to get anywhere from this hotel with central station only down the road and plenty of shop and food shops open till late and the staff are amazing, very friendly and kind, especially the night staff who spent the time to talk to us and made us feel welcome and gave brilliant recommendations couldn’t of hoped for better staff
Stayed 4 nights in Jan 2025