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Novotel Amsterdam City

4.5 star property

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Photo gallery for Novotel Amsterdam City

Meeting facility
Creator video
Lobby sitting area
Meeting facility
Daily full breakfast (EUR 25.50 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Room service

Explore the area

View in a map
Europaboulevard 10, Amsterdam, 1083 AD
  • Place, Rijksmuseum
    ‪8 min drive‬
  • Place, Heineken Experience
    ‪8 min drive‬
  • Place, Van Gogh Museum
    ‪9 min drive‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪10 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Executive Room, 1 Queen Bed

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(41 reviews)
  • 24 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Room, 2 Single Beds

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Room, 1 Queen Bed

7.6 out of 10
Good
(10 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Novotel Amsterdam City

Luxury Amsterdam hotel connected to the convention centre, 3-minute walk to Amstelpark
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Novotel Amsterdam City offers 610 accommodations with MP3 docking stations and laptop-compatible safes. 55-inch LED televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include espresso makers and complimentary bottles of water. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Novotel Amsterdam City's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Amstelpark. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at URBN
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Amstelpark and 14 minutes on foot from Shopping Center Gelderlandplein
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 13993 square feet (1300 square metres) and includes a conference centre. A fitness centre, a terrace, and a vending machine are also featured at the luxury Novotel Amsterdam City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
URBN – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 34 per day)
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: EUR 25.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • URBN

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 20 meeting rooms
  • Computer station
  • Conference centre (13,993 square foot of space)

Outdoors

  • Terrace

Spa

  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (99 centimetre high)
  • Lift (150 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1971
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with digital channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 70.00
  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 25.50 per person
  • Self-parking fee: EUR 34 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Amsterdam City Novotel
Novotel Amsterdam City
Novotel Hotel Amsterdam City
Novotel Amsterdam City Hotel
Amsterdam Novotel
Novotel Amsterdam City Hotel Amsterdam
Novotel Amsterdam City Hotel
Novotel Amsterdam City Amsterdam
Novotel Amsterdam City Hotel Amsterdam

Novotel Amsterdam City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 539 out of 1004 reviews
Rating 8 - Good. 323 out of 1004 reviews
Rating 6 - Okay. 82 out of 1004 reviews
Rating 4 - Poor. 35 out of 1004 reviews
Rating 2 - Terrible. 25 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Aref

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
موقع الفندق ممتاز لمن لديه سيارة حيث يمكنك الوصول الى مناطق متعددة بالسنتر خلال دقائق وكذلك موظفي الاستقبال جدا لطيفين لكن غرف الفندق قديمة وصغيرة والسرير غير مريح والموكيت ومفارش الغرف غير نظيفة ودورة المياة صغيرة وضيقة جدا
Stayed 4 nights in Aug 2025

10/10 Excellent

Gemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Denise

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 4 nights in Jul 2025

10/10 Excellent

Vitvitskaia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful
Stayed 2 nights in Jul 2025

10/10 Excellent

ABDALLAH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Raymond, Dorchester

Stayed 2 nights in Apr 2025

10/10 Excellent

arfan

Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five stars

Everything was awesome check in to check out the receptionist who checked us in and out was amazing
Stayed 3 nights in Jul 2025

10/10 Excellent

Gwendolyn

Stayed 1 night in Jul 2025

10/10 Excellent

Miss

Stayed 3 nights in Jul 2025

10/10 Excellent

Duminda

Liked: Cleanliness, amenities, property conditions & facilities
Really good hotel. Everything was good
Stayed 4 nights in Jun 2025

10/10 Excellent

Jeevan

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel. Next to a really lovely park
Stayed 2 nights in Jul 2025

10/10 Excellent

ranald

Travelled with family
Liked: Cleanliness, property conditions & facilities
very efficient and supportive staff with a professional ethic i would recommend this hotel
Stayed 2 nights in Jun 2025

8/10 Good

Milena

Stayed 2 nights in Jun 2025

10/10 Excellent

Johan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

arnold

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spacious room, Good breakfast buffet. Quiet location. AC struggling with the Heat. Maybe really best time to go to Europe during cool months.
Little windmill nearby
Stayed 1 night in Jun 2025

8/10 Good

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities
There are many things to like about this Novotel property. The best being the staff. They were incredibly helpful during the 750 anniversary of Amsterdam (which virtually shut down the interstate and public transport). They assured us a van that could get us to the airport. Every staff member was extremly kind and helpful. The other positives were the proximinty to public transport. We were able to get in and out of the city in 20 min and only 2 stops to the airport. Nice and safe area as well. The negatives of the property are the small sizes of the rooms, which may be standard now. I used to stay in Novotels as a child all over France and the rooms were much larger. As my son stated, the rooms feel like cabins on a cruise ship and the hallway looks the same. The rooms could use a refurbish as well. They are clean, but showing age. Overall, an enjoyable stay due to the staff. I also acknowledge that big cities have smaller rooms.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great restaurant, quick walk to train station, comfy bed
Stayed 6 nights in Jun 2025

10/10 Excellent

Jaideo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good to have a good night rest
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Stayed 3 nights in Jun 2025

10/10 Excellent

Sirjana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay at Navotel.
Stayed 4 nights in May 2025

10/10 Excellent

jesus

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

ilias

Stayed 2 nights in May 2025

10/10 Excellent

Etoile Roche

Stayed 3 nights in Apr 2025

10/10 Excellent

Menno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025