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Hotel Museo Spa Casa Santo Domingo

4.5 star property
VIP Access

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Photo gallery for Hotel Museo Spa Casa Santo Domingo

Interior entrance
Creator video - submitted by Sallytrubella Travel Shop
Building design
Standard Room, 1 King Bed, Jetted Tub (All rooms are different) | Jetted bathtub
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
3a Calle Oriente No 28 A, Antigua Guatemala, Sacatepequez, 3001
  • Place, Casa Santo Domingo Museum
    ‪1 min walk‬
  • Place, Central Park
    ‪6 min walk‬
  • Place, Antigua Guatemala Cathedral
    ‪8 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪53 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Suite, 1 King Bed, Jetted Tub (All rooms are different)

Superior Suite, 1 King Bed, Jetted Tub (All rooms are different) | Premium bedding, minibar, in-room safe, iron/ironing board

Superior Suite, 1 King Bed, Jetted Tub (All rooms are different)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Spa Living (All rooms are different)

Standard Spa Living (All rooms are different) | Premium bedding, minibar, in-room safe, iron/ironing board

Standard Spa Living (All rooms are different)

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Suite Spa Living (All rooms are different)

Superior Suite Spa Living (All rooms are different) | Premium bedding, minibar, in-room safe, iron/ironing board

Superior Suite Spa Living (All rooms are different)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (All rooms are different)

Standard Room (All rooms are different) | Premium bedding, minibar, in-room safe, iron/ironing board

Standard Room (All rooms are different)

9.0 out of 10
Wonderful
(33 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Jetted Tub (All rooms are different)

Standard Room, 1 King Bed, Jetted Tub (All rooms are different) | Premium bedding, minibar, in-room safe, iron/ironing board

Standard Room, 1 King Bed, Jetted Tub (All rooms are different)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (All rooms are different)

Deluxe Room (All rooms are different) | Premium bedding, minibar, in-room safe, iron/ironing board

Deluxe Room (All rooms are different)

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite (All rooms are different)

Executive Suite (All rooms are different) | Premium bedding, minibar, in-room safe, iron/ironing board

Executive Suite (All rooms are different)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Suite, 1 King Bed (All rooms are different)

Exclusive Suite, 1 King Bed (All rooms are different) | Premium bedding, minibar, in-room safe, iron/ironing board

Exclusive Suite, 1 King Bed (All rooms are different)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (All rooms are different)

Executive Suite, 1 King Bed (All rooms are different) | Premium bedding, minibar, in-room safe, iron/ironing board

Executive Suite, 1 King Bed (All rooms are different)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (All rooms are different)

Junior Suite (All rooms are different) | Premium bedding, minibar, in-room safe, iron/ironing board

Junior Suite (All rooms are different)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite (All rooms are different)

Deluxe Suite (All rooms are different) | Premium bedding, minibar, in-room safe, iron/ironing board

Deluxe Suite (All rooms are different)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (All rooms are different)

Suite (All rooms are different) | Premium bedding, minibar, in-room safe, iron/ironing board

Suite (All rooms are different)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, Jetted Tub (All rooms are different)

Superior Suite, Jetted Tub (All rooms are different) | Premium bedding, minibar, in-room safe, iron/ironing board

Superior Suite, Jetted Tub (All rooms are different)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Museo Spa Casa Santo Domingo

Luxury hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a health club and a poolside bar.
Hotel Museo Spa Casa Santo Domingo offers 132 air-conditioned accommodations with fireplaces and minibars. Beds feature premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium cable channels.

Bathrooms include baths or showers and hairdryers. Business-friendly amenities include safes and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hotel Museo Spa Casa Santo Domingo. During your stay, you're just a quick walk from Casa Santo Domingo Museum. Features include free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Fusion cuisine with garden views at El Refrectorio, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to facials, body treatments or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Casa Santo Domingo Museum and 8 minutes on foot from Central Park
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Hotel Museo Spa Casa Santo Domingo offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A sauna, a terrace, and tour/ticket assistance are also featured at the luxury Hotel Museo Spa Casa Santo Domingo. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4.5-star Antigua Guatemala hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11 AM.
El Refrectorio – Overlooking the garden, this restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
El Tenedor Del Cerro – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11 AM for a fee: USD 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • El Refrectorio
  • El Tenedor Del Cerro

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Steam room
  • Ziplining

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1989
  • Comprehensive recycling policy
  • Local artist showcase
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch smart TV with premium cable channels

Food and drink

  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Fireplace
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 61 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 48.8 per day.
  • Cots (infant beds) are available for USD 9.76 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 20 per person
  • Airport shuttle fee: USD 60 per person (one-way)
  • Pet fee: USD 61 per pet, per night
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 9.76 per day
  • Rollaway bed fee: USD 48.8 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property charges a fee of USD 45 per night for use of the sofabed.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Casa Domingo
Casa Hotel Santo Domingo
Casa Santo Domingo
Casa Santo Domingo Antigua Guatemala
Casa Santo Domingo Hotel
Hotel Casa Domingo
Hotel Casa Santo Domingo Antigua Guatemala
Museo Spa Casa Santo Domingo
Hotel Museo Spa Casa Santo Domingo Hotel
Hotel Museo Spa Casa Santo Domingo Antigua Guatemala
Hotel Museo Spa Casa Santo Domingo Hotel Antigua Guatemala

Hotel Museo Spa Casa Santo Domingo Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 796 out of 1025 reviews
Rating 8 - Good. 119 out of 1025 reviews
Rating 6 - Okay. 52 out of 1025 reviews
Rating 4 - Poor. 30 out of 1025 reviews
Rating 2 - Terrible. 28 out of 1025 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

JOSEPH

Stayed 1 night in Oct 2025

2/10 Terrible

Alexander

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I’m will try my best to give an objective review. Disappointing Experience – Not a Luxury Hotel Our stay at Santo Domingo was far from what we expected for a hotel charging nearly $400 a night. Check-in took over 40 minutes and no one offered to help with our bags. Upon arrival, we were told the room we booked wasn’t available but that we were “upgraded” as Expedia VIPs. The so-called deluxe suite was spacious but dark, humid, and certainly not worth the premium price. Breakfast service was just okay — despite having a reservation, our table wasn’t ready and staff scrambled to accommodate us. Checkout was just as frustrating, with another 40-minute wait for someone to assist with our luggage. To make matters worse, we were told that we couldn’t have “visits” in our suite — a policy never mentioned when booking — which meant explaining to my 70-year-old parents that they couldn’t stop by while our 3-year-old napped. Overall, the service was more in line with a hostel than a luxury hotel. Unless the property makes significant improvements, I’d strongly recommend staying elsewhere.
Stayed 1 night in Oct 2025

10/10 Excellent

Diederich

Stayed 1 night in Sep 2025

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa is extraordinary! The service of staff and cleanliness is remarkable! We will return and highly recommend this experience!
Stayed 1 night in Oct 2025

10/10 Excellent

Marieta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 1 night in Sep 2025

10/10 Excellent

Marieta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Will definitely come back
Stayed 1 night in Sep 2025

10/10 Excellent

Kalesh

Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The hotel is lovely with lots of art everywhere. It was very relaxing and quiet while also close to the center of the city.
Stayed 2 nights in Sep 2025

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenities and very good staff
Stayed 1 night in Sep 2025

10/10 Excellent

Ana Maria, Surfside

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is gorgeous and the staff takes pride in keeping it that way.
Stayed 1 night in Sep 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very clean, staff were wonderful!
Stayed 4 nights in Sep 2025

10/10 Excellent

PAULA

Stayed 1 night in Aug 2025

10/10 Excellent

Blecing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanness, quite, staff is excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

lazaro, antiguo cuscatlan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 2 nights in Sep 2025

10/10 Excellent

Kimarliea

Liked: Cleanliness, staff & service, property conditions & facilities
I loved this place so historically and the architect work is amazing
Stayed 2 nights in Jul 2025

10/10 Excellent

Raj

Stayed 3 nights in Sep 2025

10/10 Excellent

KLAUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Gustavo, Lenexa

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place!
Stayed 3 nights in Aug 2025

10/10 Excellent

RAYMOND, Orange Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is by far one of, if not the best in Antigua. Everyone was super accommodating and professional. Great jump point to other events in the area.
Stayed 1 night in Sep 2025

10/10 Excellent

Walter, CORTLANDT MANOR

Stayed 1 night in Sep 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Cada Danto Domingo es yna joya en Antigua Guatemala y sin duda unobde los mejorea hoteles de America Latina no se puerdan la experiencia de hospedarse aqui se sentiran como en cada. Camas y,ambientes y servicios insupetables.
Stayed 1 night in Sep 2025

10/10 Excellent

Carol, Berkeley Heights

Liked: Cleanliness, staff & service, property conditions & facilities
The property is so beautiful, it is a destination unto itself with several museums, ruins, a crypt and antiquities everywhere. The room was immaculately clean and I splurged, so I had a dining room, living room and jacuzzi, along with a double rain shower stall which was amazing. The bed was really comfortable and I got a very good night's sleep. I ate at the Refectario, and the food was delicious and the service impeccable. The staff wants to please the guests, and that is very appreciated. I had a disappointing experience at the spa, but the spa manager immediately offered me a discount for my treatment, which was fine. The one comment I would make for English speaking travelers coming to Antigua, you will need to understand basic phrases in Spanish or it will be very challenging for you to get around. Most people I met, including the hotel staff, know very little English.
Stayed 5 nights in Aug 2025

8/10 Good

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was next to a closet for the employees so i would hear every time they would get thing's from the closet.
Stayed 2 nights in Aug 2025