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Il Palazzo

3.0 star property

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Photo gallery for Il Palazzo

Restaurant
Property entrance
Reception
Interior
Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Room service
  • Housekeeping

Explore the area

View in a map
Via San Francesco 8, Assisi, PG, 6081
  • Place, Via San Francesco
    ‪1 min walk‬
  • Place, Piazza del Comune
    ‪5 min walk‬
  • Place, Basilica San Francesco di Assisi
    ‪6 min walk‬
  • Airport, Perugia San Francesco d'Assisi – Umbria Intl. Airport (PEG)
    ‪14 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room | Premium bedding, minibar, in-room safe, individually decorated

Double or Twin Room

9.6 out of 10
Exceptional
(26 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Single Room

Premium bedding, minibar, in-room safe, individually decorated

Single Room

9.6 out of 10
Exceptional
(8 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Double or Twin Room

9.8 out of 10
Exceptional
(13 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Triple Room

Superior Triple Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 3 Single Beds

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, individually decorated

Suite

7.4 out of 10
Good
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Studio Suite

Premium bedding, minibar, in-room safe, individually decorated

Superior Studio Suite

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Studio Suite

Junior Studio Suite | Premium bedding, minibar, in-room safe, individually decorated

Junior Studio Suite

  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

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About this property

Il Palazzo

Hotel in Assisi with coffee shop/cafe and bar/lounge
This smoke-free hotel features a bar/lounge, a coffee shop/cafe and concierge services. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and ATM/banking services are on-site.
Il Palazzo offers 12 air-conditioned accommodations with minibars and a safe. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. LED televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, slippers, bidets and complimentary toiletries. This Assisi hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the breakfast at Il Palazzo. During your stay, you're just a quick walk from Via San Francesco. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the breakfast and the location
  • Steps from Via San Francesco and Oratorio dei Pellegrini
  • Airport and local-area shuttle service available for a fee
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A terrace, tour/ticket assistance, and concierge services are also featured at Il Palazzo.

This 3-star Assisi hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room cot

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Hardwood flooring in room
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 21-inch LED TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: EUR 100 for check-in between 10:00 PM and 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 8 for children
  • Airport shuttle fee: EUR 60 per vehicle (one-way, maximum occupancy 7)
  • Late check-in fee: EUR 100 for check-in between 10:00 PM and 2:00 AM
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT054001A101004887
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Il Palazzo Hotel Assisi
Il Palazzo Hotel
Il Palazzo Assisi
Il Palazzo Hotel
Il Palazzo Assisi
Il Palazzo Hotel Assisi

Il Palazzo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 386 out of 466 reviews
Rating 8 - Good. 66 out of 466 reviews
Rating 6 - Okay. 7 out of 466 reviews
Rating 4 - Poor. 4 out of 466 reviews
Rating 2 - Terrible. 3 out of 466 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

sinibaldo

Travelled with partner
Liked: Cleanliness, staff & service
Moving luggage to the room would be helpful , when navigating the elevator and levels
Stayed 1 night in Oct 2025

8/10 Good

Elysabeth, Anaheim

Stayed 1 night in Oct 2025

10/10 Excellent

Edgar, El Paso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy transportation. Nice hotel and facilities. Modern.
Stayed 2 nights in Oct 2025

8/10 Good

Sebastian

Stayed 2 nights in Sep 2025

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

Room was very lovely and clean, nice amenities, perfect for our day of rest and relaxation after our wedding!
Stayed 1 night in Sep 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a nice hotel! Assisi is very hilly, so we did take a taxi from the train station vs walking with our luggage. The hotel has some great common spaces to sit and relax. I wish we could have stayed longer.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Amenities, property conditions & facilities
Friendly helpful service. Clean spacious rooms
Stayed 1 night in Sep 2025

10/10 Excellent

Marlys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property, excellent location/hospitality

Beautiful property in the heart of Assisi. We stayed here after completing the Via di Francesco and they were very accommodating. The hotel is very comfortable with fashionable modern touches. Great breakfast with eggs (which we had been craving).
Stayed 1 night in Sep 2025

10/10 Excellent

henry

Liked: Cleanliness, staff & service, property conditions & facilities
Julian welcomed us and was very helpful for the entire stay. He was great! Hotel was beautiful and well located. As is the case for all hotels in Assisi, getting to and from parking is a real challenge. Not a hotel issue- a city issue. Breakfast was ok. Great to have some English speaking channels on the TV. Julian was a great source of guidance.
Stayed 1 night in Sep 2025

8/10 Good

Samar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was great No parking, have to drive to parki g
Stayed 3 nights in Aug 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Tucker

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the greatest place in the world in my experience
Stayed 1 night in Aug 2025

10/10 Excellent

helen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful room overlooking the valley. It was clean and comfortable. Staff was very friendly and helpful. We enjoyed our stay and would return.
Stayed 2 nights in Jul 2025

10/10 Excellent

Joseph, Great Neck

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 6 nights in Jul 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Assisi

The hotel is beautifully maintained and the staff are amazing. Our rooms were exceptionally comfortable and the breakfast was first class. Definitely recommended!
Stayed 5 nights in Jul 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute boutique hotel full of history

The hotel is so cute and the breakfast is excelent . I loved the location and the charm. I would stay again anytime. Really helpul staff and the bedding is amazing.
Stayed 1 night in Jun 2025

10/10 Excellent

Nivia

Liked: Staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Guillermo

Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location near to St Francis Basilica. Hotel staff exceptionally friendly and helpful
Stayed 2 nights in Jun 2025

6/10 Okay

RUBY

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This hotel is great for back packers but if u have luggages forget it. The structure itself is not back friendly. If you are assigned to the back of the hotel would be the attic, you cant stretch your arm up when you wanted to change by the closet which has the full mirror just because the ceiling is too low. Im not that tall but I have scratch my hand few times because the ceiling is rough. They dont provide iron nor laundry service so if you have capsule wardrobe for the trip, this bot for you.
Stayed 2 nights in Jun 2025

8/10 Good

Lizbeth, MI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a charming property located close to the Basilica de San Francisco. The staff was very helpful and all the facilities were clean and comfortable. I did not choose the breakfast included option so cannot comment on how the food was. The hotel as a whole was lovely.
Stayed 5 nights in Jun 2025

10/10 Excellent

Donna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The owner and staff were superb. They guided us on the phone through the city to the property and showed us where free parking is. The hotel is in an excellent location in the historical district and staff recommendations for dinner were wonderful. We had a room with a beautiful view. Highly recommend this hotel!
Stayed 2 nights in Jun 2025

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Assisi is a magical place and this hotel helped by its charm, amenities, staff and location. Very reasonably priced and a nice breakfast buffet was included! Highly recommended!!
Stayed 3 nights in May 2025

10/10 Excellent

Christopher

Stayed 3 nights in May 2025