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JetPark Hotel Auckland Airport

4.5 star property

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Photo gallery for JetPark Hotel Auckland Airport

Garden views, serves breakfast, lunch and dinner
Exterior
Property grounds
Superior Room, 1 King Bed | Room amenity
Meeting facility

Popular amenities

  • Bar
  • Room service

Explore the area

Map
63 Westney Road, Auckland, 2022
  • Butterfly Creek
    ‪3 min drive‬
  • Rainbow's End
    ‪9 min drive‬
  • Eden Park
    ‪15 min drive‬
  • Auckland (AKL-Auckland Intl.)
    ‪6 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | View from room

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(10 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 2 Double Beds

Superior Twin Room, 2 Double Beds | 1 bedroom, premium bedding, down duvets, Select Comfort beds

Superior Twin Room, 2 Double Beds

9.4 out of 10
Exceptional
(31 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Queen

Deluxe Queen | 1 bedroom, premium bedding, down duvets, Select Comfort beds

Deluxe Queen

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, premium bedding, down duvets, Select Comfort beds

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(32 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Express Room

Express Room | 1 bedroom, premium bedding, down duvets, Select Comfort beds

Express Room

9.0 out of 10
Wonderful
(148 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | 1 bedroom, premium bedding, down duvets, Select Comfort beds

Executive Suite, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

Deluxe King | 1 bedroom, premium bedding, down duvets, Select Comfort beds

Deluxe King

9.2 out of 10
Wonderful
(28 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Queen Beds

Deluxe Twin Room, 2 Queen Beds | 1 bedroom, premium bedding, down duvets, Select Comfort beds

Deluxe Twin Room, 2 Queen Beds

8.4 out of 10
Very good
(23 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite

1 bedroom, premium bedding, down duvets, Select Comfort beds

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room

1 bedroom, premium bedding, down duvets, Select Comfort beds

Deluxe Queen Room

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Superior Twin Room

1 bedroom, premium bedding, down duvets, Select Comfort beds

Superior Twin Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior King Room

1 bedroom, premium bedding, down duvets, Select Comfort beds

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, down duvets, Select Comfort beds

Deluxe Twin Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Express Room

1 bedroom, premium bedding, down duvets, Select Comfort beds

Express Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive King Room

1 bedroom, premium bedding, down duvets, Select Comfort beds

Executive King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

1 bedroom, premium bedding, down duvets, Select Comfort beds

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

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  • Free airport shuttle
  • Parking included
4.5 out of 5, Wonderful, (1423)
The price is €92
for 1 room
includes taxes & fees
8 Aug - 9 Aug
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About this property

JetPark Hotel Auckland Airport

Luxury hotel with free airport shuttle and fitness centre
This hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site. Change of towels is available on request
JetPark Hotel Auckland Airport offers 222 air-conditioned accommodations with a safe and coffee/tea makers. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. 43-inch LCD televisions come with premium satellite channels.

Bathrooms include designer toiletries, complimentary toiletries and hairdryers. This Auckland hotel provides complimentary wired and wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 12 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of JetPark Hotel Auckland Airport's great location. During your stay, you'll be within walking distance of Formula E Indoor Raceway. Free WiFi in public areas, a free round-trip airport shuttle and a restaurant are available.
  • Free WiFi and wired Internet
  • Enjoy Fusion cuisine and garden views while dining at Flying Fish
  • Buffet breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 4-minute drive from Butterfly Creek and 8 minutes from Rainbow's End
  • Free airport shuttle service
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 807 square feet (75 square metres) and includes a conference centre. A roundtrip airport shuttle is free (available 24 hours). A fitness centre, a library, and multilingual staff are also featured at the luxury JetPark Hotel Auckland Airport. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Auckland hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Flying Fish – Overlooking the garden, this restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
The Lateurlere Bar – Overlooking the garden, this bar specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Koura Cafe – This coffee shop specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Open selected days.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, German, Hindi, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle at scheduled times
  • Secured, uncovered parking on site (NZD 8 per day)
  • Secured, uncovered extended parking on site (NZD 8 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: NZD 34 to 34 for adults and NZD 11 to 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Flying Fish
  • Koura Cafe
  • The Lateurlere Bar

Things to do

  • Gym
  • Library
  • Playground
  • Stereo
  • TV in common areas

Family friendly

  • Baby bath
  • Baby toys
  • Children's books
  • Children's games
  • Children's toys
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Computer station
  • Conference centre (807 square foot of space)

Outdoors

  • Dock
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Lift (100 centimetre wide door)
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (68 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1998
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 30

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 34 to 34 for adults and NZD 11 to 17 for children
  • Uncovered self-parking fee: NZD 8 per day
  • Uncovered extended parking fee: NZD 8 per day
  • Late check-out fee: NZD 30 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
JetPark Hotel Auckland Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Jet Park Airport
Jet Park Airport Hotel
Jet Park Hotel
Jet Park Airport Hotel And Conference Centre
Jet Park Airport Mangere
Jet Park Hotel & Conference Centre Auckland/Mangere
Jet Park Hotel Mangere
Jet Park Mangere

JetPark Hotel Auckland Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 800 out of 1313 reviews
Rating 8 - Good. 377 out of 1313 reviews
Rating 6 - Okay. 94 out of 1313 reviews
Rating 4 - Poor. 28 out of 1313 reviews
Rating 2 - Terrible. 14 out of 1313 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room, friendly cat.

We arrived much later than planned (5 hour flight delay heading to Auckland). Our room was large and would have been perfect to un-wind in. Alas, as we arrived close to midnight it was too late for that. Check in was fast. The room was large and modern. The shuttle service to the Jet Park was OK, the bus back to the airport very smooth. We briefly met Jetson the hotel cat when we arrived.....
Stayed 1 night in Apr 2025

8/10 Good

Mariana

Travelled with group
Liked: Staff & service, property conditions & facilities
Service was great from the Reception to the F&B team. Stayed for a couple of nights and got an upgrade room on the 2nd night. The rooms will need more attention to detail when getting cleaned, it was dust on the furniture; just keep the basic cleaning standards for a hotel room.
Stayed 1 night in Apr 2025

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pre flight sleepover

Great place for the night before an early morning flight.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

GURPREET

Stayed 4 nights in Apr 2025

10/10 Excellent

Gwen K

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when between flights. Their airport shuttle is very reliable and it’s nice to have the cafe and restaurant onsite.
Stayed 1 night in Apr 2025

10/10 Excellent

D H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is 3rd time in a row coming back to this hotel. It is best value for money and has a nice vibe. Room was very quiet. I also like the easy car parking and no charge for this while you are staying at hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so kind! It was nice to be able to leave our bags while we went into town while we waited for our flight.
Stayed 1 night in Apr 2025

10/10 Excellent

Cheryle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs Up for Convenience and Service

Thumbs up for the excellent Shuttle service, made transitioning to and from airport seamless. Not having to worry about early morning check outs eased our outward journey.Quick check-in. A good balance of facilities for overnight stays close to airport before travelling further afield. Very friendly staff in bar and dining areas, reception and on shuttles. Enjoyed our evening meal with a good selection to choose from. Thank you for a stress free stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed 1 night as we had to catch early flight.Staff were really helpful and friendly.Hotel very clean .
Stayed 1 night in Apr 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and welcoming

Great very comfortable hotel, particularly liked the pillow menu! Shower was superb, lovely and powerful. Breakfast was great, fresh and plenty of it
Stayed 1 night in Apr 2025

10/10 Excellent

Mary Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and buffet, nice, helpful staff and clean rooms. Each of these things made our stay pleasant. Thank you.
Stayed 1 night in Apr 2025

10/10 Excellent

HERBERT

Travelled with family
Disliked: Amenities
All
Stayed 1 night in Apr 2025

6/10 Okay

Ursula

Liked: Staff & service
Disliked: Cleanliness
The staff were very friendly and accommodating, which we really appreciated during our stay. However, the room cleanliness could be improved as the floor appeared to have not been vacuumed, and the bathroom floor didn’t look as clean as expected.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice and close to the airport. Very clean and great coffee in the morning
Stayed 1 night in Apr 2025

8/10 Good

Cath

Stayed 1 night in Apr 2025

8/10 Good

Puawai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night before flying out overseas close to airport. Shame that you can’t use 10 day free parking offer if you don’t book direct thru hotel as would have used it plus paid for extra nights
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One thing needs changing

Always enjoy our stay here. Clean and comfortable rooms, friendly staff and great shuttle service. This time we encountered a problem. Saturday night and we weren't able to order off the dinner menu at the restaurant as they had a buffet on. This is new apparently, For Thursday through to Sundays. We were told we could order room service if we didn't want the buffet. That wasn't really an option as we did not have a table and chairs in our room to sit at and we definitely do not want to eat sitting on our bed. We had to speak to several staff members before they agreed we could order off the room service menu but have it delivered to the restaurant. This was just ridiculous. For an airport hotel trying to determine your menu based on weekends or weekdays just doesn't make sense. We had been travelling due over a month. I didn't even know what day it was ! We weren't the only ones who didn't want the buffet.
Stayed 1 night in Apr 2025

8/10 Good

Loren

Stayed 1 night in Apr 2025

6/10 Okay

Rachael

Stayed 1 night in Apr 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mary-Ellen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall of a good standard. Room nice, Customer service excellent. Checking in easy, Shuttle bus good, and bar and restaurant excellent Value good. Happy to reccommend.
Stayed 1 night in Apr 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great meal, clean comfortable rooms and easy access to the airport via their shuttle
Stayed 1 night in Apr 2025

6/10 Okay

Manda Jane

Travelled with partner
Liked: Cleanliness, staff & service
I liked the proximity to the airport and the spaciousness of the room. I did not like the carpet tiles and the fabricated materials used to decorate the room with. It feels very industrial and rather basic, like a cheap office
Stayed 1 night in Apr 2025