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InterContinental Mauritius Resort Balaclava Fort by IHG

5.0 star property

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Photo gallery for InterContinental Mauritius Resort Balaclava Fort by IHG

2 outdoor pools, free pool cabanas, pool umbrellas
Exterior
Reception
View from property
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Balaclava, Coastal Road, Balaclava
  • Place, Turtle Bay
    ‪13 min walk‬
  • Place, Turtle Bay Marine Park
    ‪3 min drive‬
  • Place, Balaclava Beach
    ‪3 min drive‬
  • Airport, Mahebourg (MRU-Sir Seewoosagur Ramgoolam Intl.)
    ‪47 min drive‬

Room options

View all photos for Classic Room, 1 King Bed (Sunset View, Seafront)

Egyptian cotton sheets, Select Comfort beds, minibar, in-room safe

Classic Room, 1 King Bed (Sunset View, Seafront)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds (Sunset View, Top Floor)

Egyptian cotton sheets, Select Comfort beds, minibar, in-room safe

Classic Room, 2 Single Beds (Sunset View, Top Floor)

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room

Egyptian cotton sheets, Select Comfort beds, minibar, in-room safe

Premium Room

  • Ocean view
  • 118 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Single Beds (Sunset View, Seafront)

Egyptian cotton sheets, Select Comfort beds, minibar, in-room safe

Classic Room, 2 Single Beds (Sunset View, Seafront)

  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, Multiple Beds, Balcony (Sunset View)

Egyptian cotton sheets, Select Comfort beds, minibar, in-room safe

Classic Room, Multiple Beds, Balcony (Sunset View)

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, Balcony (Sunset View)

Egyptian cotton sheets, Select Comfort beds, minibar, in-room safe

Classic Room, 1 King Bed, Balcony (Sunset View)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room

Egyptian cotton sheets, Select Comfort beds, minibar, in-room safe

Classic Room

  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, Sea View (Sunset View)

Egyptian cotton sheets, Select Comfort beds, minibar, in-room safe

Classic Room, 1 King Bed, Sea View (Sunset View)

7.2 out of 10
Good
(7 reviews)
  • Sea view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, Multiple Beds (Sunset View)

Egyptian cotton sheets, Select Comfort beds, minibar, in-room safe

Classic Room, Multiple Beds (Sunset View)

  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed (Sunset View, Seafront)

Egyptian cotton sheets, Select Comfort beds, minibar, in-room safe

Classic Room, 1 King Bed (Sunset View, Seafront)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom (Sunset View)

Room amenity

Suite, 1 Bedroom (Sunset View)

  • Ocean view
  • 240 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

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About this property

InterContinental Mauritius Resort Balaclava Fort by IHG

Catch some rays on InterContinental Mauritius Resort Balaclava Fort by IHG's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants.
InterContinental Mauritius Resort Balaclava Fort by IHG offers 210 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to furnished balconies or patios. Select Comfort beds feature Egyptian cotton sheets. A pillow menu is available. 42-inch LCD televisions come with satellite channels and pay-per-view films.

Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach, an outdoor tennis court and a 24-hour health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and thalassotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

During your stay at InterContinental Mauritius Resort Balaclava Fort by IHG, you're just a quick walk from Turtle Bay. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy Asian cuisine with a beachfront location at Noble House, one of the property's 4 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to Ayurvedic treatments, facials or manicures and pedicures at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, an outdoor tennis court and a 24-hour gym
  • Steps from Turtle Bay and 8 minutes by car from Sir Seewoosagur Ramgoolam Botanical Garden
Step outside to unwind on the sandy beach. Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At InterContinental Mauritius Resort Balaclava Fort by IHG, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. Free self parking is available. A complete renovation of InterContinental Mauritius Resort Balaclava Fort by IHG was completed in January 2022.

This 5-star Balaclava hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Noble House – This beachfront restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
Segala – This beachfront restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Senso – Overlooking the ocean and pool, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Veda – Overlooking the garden, this restaurant specialises in Indian cuisine and only serves dinner. Reservations are required. Open selected days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 35 per person
  • 2 bars/lounges
  • 2 beach bars
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Noble House
  • Segala
  • Senso
  • Veda

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • 9-hole adjacent golf course
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Kayaking
  • Motor boating
  • Outdoor tennis court
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Water skiing
  • Water sports equipment
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference centre (8,396 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 10 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Renovated entire property - January 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: EUR 115
  • Christmas Eve (24 December) Gala Dinner per child: EUR 60 (from 5 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 135
  • New Year's Eve (31 December) Gala Dinner per child: EUR 70 (from 5 to 11 years old)
  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 35 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel InterContinental Mauritius

InterContinental Hotel Mauritius

InterContinental Mauritius

InterContinental Mauritius Hotel

Mauritius Hotel InterContinental

Mauritius InterContinental

Intercontinental Hotel Balaclava

InterContinental Resort Mauritius Balaclava

InterContinental Mauritius Resort Fort

InterContinental Mauritius Balaclava Fort

InterContinental Mauritius Fort

InterContinental Mauritius Fo

InterContinental Mauritius Resort Balaclava Fort

InterContinental Mauritius Resort Balaclava Fort by IHG Hotel

InterContinental Mauritius Resort Balaclava Fort an IHG Hotel

InterContinental Mauritius Resort Balaclava Fort by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 126 out of 292 reviews
Rating 8 - Good. 88 out of 292 reviews
Rating 6 - Okay. 47 out of 292 reviews
Rating 4 - Poor. 20 out of 292 reviews
Rating 2 - Terrible. 11 out of 292 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

kalyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was excellent. Staff friendly. Food fantastic
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

carol-jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!!!!!
Stayed 7 nights in May 2025
Verified

10/10 Excellent

Nafeesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and quick service from all staff: Ishrat, Akshay, Patrick, the entire breakfast team, and al. Peaceful stay. The room was clean and so comfortable. Will definitely go back!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach resort
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Vashil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, very well maintained. Exceptionally helpful staff. Only downside - our room was on the 2nd floor and had no lift access - which meant that I had to carry my 8 month old, in his stroller up and down multiple times a day on a sometimes slippery staircase.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Ajit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise

Amazing resort with excellent facilities, well maintained and a variety of food on offer. Clean and comfortable bedrooms with great sea views. Excellent and very helpful staff all round service
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Nakkirren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonferful stay, 5* experience

Great spot ! Best resort I have ever been to so far.
Stayed 5 nights in Mar 2025
Verified

8/10 Good

fariba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was one of best resort hotels but far from city
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Because of an issue with the wing where I booked they upgraded me and put me on half board option. It was truly appreciated and the facilities are awesome.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Resort!

The resort is amazing. Akshaye made our stay that much better. Will definitely be coming back next year!
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Sarah Caroline Gwendolen

Liked: Cleanliness, property conditions & facilities
All the staff were so helpful and kind to my elderly friend. We absolutely loved staying here. Facilities are amazing, people are beautiful, the scenery is outstanding and food and cocktails were plentiful!!! Would highly recommend this resort to anyone wanting a special holiday in Mauritius. Thanks to Roshan for keeping our room clean and sparkly during our stay. 💙
Stayed 13 nights in May 2025
Verified

8/10 Good

Walid

Liked: Cleanliness, staff & service, room comfort

Nice hotel / staff .. bad food

The hotel was nice .. beach ,territory ,views from the room were fabulous.. the staff and service are great .. However the breakfast and dinner buffet are very low quality and we canceled them for the next days .. and we were refunded..
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Sheena L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Intercontinental life

It was excellent ,the room was emasculate The view was amazing
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Sachin

Liked: Amenities
This probably the best resort I have ever been to. Beautiful, beachfront property. Great food. The staff and service were absolutely incredible. From the guys at the boat house, to the staff at the spa and front desk, and even the cleaners, everyone went above and beyond. I am definitely going to come back.
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

SAMANTHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Memorable Paradise at InterContinental Balaclava, Mauritius Our stay at the InterContinental Balaclava in Mauritius was nothing short of extraordinary. From the moment we arrived, we were welcomed with warm smiles and impeccable hospitality that set the tone for an unforgettable experience. Nestled along the pristine shores of Balaclava Bay, this luxury resort perfectly balances elegance, comfort, and Mauritian charm. Location and Ambiance: The hotel’s location is idyllic—a true slice of paradise. Surrounded by lush tropical gardens and the turquoise waters of the Indian Ocean, the resort offers a tranquil escape from the hustle and bustle of daily life. The architecture blends seamlessly with the natural surroundings, and the views, whether from the rooms, poolside, or restaurants, are breathtakingly serene. Accommodation: Our room was a sanctuary of comfort and sophistication. Spacious, well-appointed, and equipped with modern amenities, it featured a private balcony that offered stunning ocean views. The attention to detail in the room’s design, from the plush bedding to the thoughtfully curated décor, ensured a luxurious and relaxing stay. Dining: The culinary experience at the InterContinental Balaclava is unparalleled. Each restaurant offers a delightful array of local and international cuisines. We particularly loved the fresh seafood dishes, which were expertly prepared and bursting with flavor.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Maria Valeria

Liked: Cleanliness, staff & service, amenities
Tudo maravilhoso
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Francois Shane

Liked: Cleanliness, property conditions & facilities
On n’a passer un séjour sublime le personnel était exceptionnel vraiment professionnel la propreté de la chambre était à la hauteur de l’hôtel je recommande cette hôtel on a passé vraiment des belles vacances super un service, 5 étoiles la première boutique de l’hôtel est superbe et la vendeuse vraiment sympathique. Je recommande aussi. Merci pour tout
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Hass

Liked: Cleanliness, amenities, property conditions & facilities
Magnifique hôtel, personnel au petit soin et très agréable. La chambre était propre et spacieuse. La nourriture est assez varié.
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

Ludovic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
État général est très très bien à recommander.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Davina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre propre, personnel très sympathique, petit déjeuner compris, des animations le soir
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Louis Cyrille

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Belle chambre et superbe extérieur. Les activités sont top ainsi que les gens qui s’occupent des activités ( plongé ect) Par contre l’hospitalité de certains membre de l’accueil et du petit déjeuné, est vivement à travailler pour un hôtel 5*
Stayed 10 nights in Sep 2025
Verified

6/10 Okay

Marie

Liked: Room comfort
Disliked: Cleanliness

Cadre magnifique mais propreté douteuse

1 nuit de repos et 4 nuits de conférences ( prises en charge par la société). Site magnifique, bcp de choix d’activités, bien situé mais avec chambres un peu datées et pas bien entretenues bien qu’elles soient propres. Les lits sont composés de 2 matelas individuels ce qui est inconfortable pour le dos en fonction de sa position de sommeil. Infrastructures en mauvais état pour les activités nautiques et personnel peu attentif donc éviter si vos enfants sont un peu turbulents Buffet copieux et varié (notamment les options végétariennes) mais très ciblé pour les plats indiens et asiatiques. Assez fade… dernier dîner découverte d’un cafard frit au fond du plat de riz byriani… et le pire c’est qu’il a fallu insister pour que le plat entier soit remplacé… Au global personnel accueillant mais service de niveau inégal… loin de ce qu’on attend d’un Intercontinental
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Endroit idéal pour se ressourcer, tout les membres de l’hôtel à vos petits soin !
Stayed 2 nights in May 2025

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