We arrived a little early, but found a parking space at the property, went in and introduced ourselves. We had booked a twin room, but we're given a free upgrade to a lovely, and spacious room with a four poster and excellent views of the city. Our room wasn't ready but we were given a key and told we could park up and take the fifteen minute walk into town. Our room was ready on our return, and a lovely room it was. Well furnished, comfortable bed and a very nice en-suite. After another walk into town for the evening, we returned to the hotel (which is in a quiet neighbourhood) for a peaceful nights sleep. Breakfast was served by a number of friendly, cheerful and efficient staff. Options were varied and our vegetarian breakfast was very good. An 11:00 checkout was ideal, giving us time to plan our day. No complaints whatsoever.