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Mama Shelter Belgrade

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Photo gallery for Mama Shelter Belgrade

An outdoor dining area with wooden tables and chairs, a bar area with a striped awning, and hanging colorful flags.
Property video
A hotel room with a large bed, a TV, a view of a cityscape, and a small table with a book and a glass.
Meeting facility
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Kneza Mihaila 54A, Belgrade, 11000
  • Place, Knez Mihailova Street
    ‪1 min walk‬
  • Place, Kalemegdan Fortress
    ‪6 min walk‬
  • Place, Republic Square
    ‪8 min walk‬
  • Airport, Belgrade (BEG-Nikola Tesla)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, Terrace (Large Mama)

A hotel room with a bed, a desk, a chair, a zebra-patterned rug, and a wall with photos and a Batman mask.

Room, 1 King Bed, Terrace (Large Mama)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Large Mama)

Room, 1 King Bed (Large Mama) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed (Large Mama)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Medium Mama)

Room, 1 King Bed (Medium Mama) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed (Medium Mama)

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (XXL Mama)

Room, 1 King Bed (XXL Mama) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed (XXL Mama)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds (Large Mama)

Twin Room, 2 Single Beds (Large Mama) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Twin Room, 2 Single Beds (Large Mama)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Terrace (XXL Mama)

Room, 2 Queen Beds, Terrace (XXL Mama) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Terrace (XXL Mama)

  • City view
  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Bedrooms, Terrace (XXL Mama)

Room, 2 Bedrooms, Terrace (XXL Mama) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Bedrooms, Terrace (XXL Mama)

  • City view
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Terrace (XXL Mama)

Room, 1 King Bed, Terrace (XXL Mama) | Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Terrace (XXL Mama)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 37 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Mama Shelter Belgrade

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a rooftop terrace, self parking and conference space are on-site. Housekeeping is available on request.
Mama Shelter Belgrade offers 125 air-conditioned accommodations with laptop-compatible safes and complimentary slippers. This accommodation offers separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include fans and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mama Shelter Belgrade. During your stay, you're just a quick walk from Knez Mihailova Street. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy international cuisine while dining at Mama Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Steps from Knez Mihailova Street and 7 minutes on foot from Kalemegdan Fortress
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2917 square feet (271 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A 24-hour fitness centre, a rooftop terrace, and multilingual staff are also featured at the luxury Mama Shelter Belgrade. For a fee, parking is available.

This 4.5-star Belgrade hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7 AM to 11 AM.
Mama Restaurant – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Mama Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured parking on site (EUR 30 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7 AM to 11 AM on weekends; EUR 15 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mama Bar
  • Mama Restaurant

Things to do

  • 24-hour gym
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,917 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with premium channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: EUR 39
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 132 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 40 per day
  • A tax is imposed by the city: EUR 1.37 per person, per night for adults; EUR 0.68 per night for guests aged 7-15 years old. This tax does not apply to children under 7 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 8 for children
  • Airport shuttle fee: EUR 35 per vehicle (one-way, maximum occupancy 3)
  • Secured self-parking fee: EUR 30 per day
  • Pet fee: EUR 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: EUR 39 (subject to availability)
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Mama Shelter Belgrade offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
This property offers portable visual emergency devices on request at check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mama Shelter Belgrade Hotel
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Mama Shelter
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Hotel Mama Shelter Belgrade Belgrade
Belgrade Mama Shelter Belgrade Hotel
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Mama Shelter Belgrade Hotel
Mama Shelter Belgrade Belgrade
Mama Shelter Belgrade Hotel Belgrade

Mama Shelter Belgrade Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 372 out of 537 reviews
Rating 8 - Good. 113 out of 537 reviews
Rating 6 - Okay. 33 out of 537 reviews
Rating 4 - Poor. 9 out of 537 reviews
Rating 2 - Terrible. 10 out of 537 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal hotel for Belgrade city centre, walking, and sight seeing.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Beril

Liked: Cleanliness, property conditions & facilities
Helpfull staff, good location, we will come again!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, really nice breakfast, clean room, will stay again.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location to visit Belgrade on foot.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Nilay

Liked: Cleanliness, staff & service, property conditions & facilities
Great places to stay. Convenient enough even though it's in a mall, everything is easy to walk to.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Andor

Liked: Cleanliness, staff & service, amenities
great staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Dmitriy

Liked: Cleanliness, amenities, property conditions & facilities
Super central location, spacious soundproof rooms, easy access to shopping center (elevator ride), friendly staff, top-notch food in the hitel restaurant.
Stayed 10 nights in May 2025
Verified

10/10 Excellent

Dmitriy

Liked: Cleanliness, amenities, property conditions & facilities
Best hotel in Belgrade!
Stayed 12 nights in May 2025
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous!

Great hotel and fantastic people! Breakfast, restaurant and rooftop bar are fabulous.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Milo

Liked: Cleanliness, property conditions & facilities, room comfort
Mamas shelter is the best stay in Belgrade.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent experience ! Staff and food and service 10/10
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Thibault

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent stay

Excellent on all points
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Mandy-Lynn

Disliked: Cleanliness, staff & service, amenities
The only thing good about this place is the bar.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

porus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, well maintained and very friendly staff. Comfortable and spacious rooms. Gym could be larger with more equipment though the equipment available was of food quality. Lively bar-restaurant in the evening
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Dusanka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. The location is great. Walking distance to so many attractions and places of interest.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very helpful and friendly. Room was very nice and kept very clean. We enjoyed our stay.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in the city! Location, facilities, staff, food, everything!
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Anastasiia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a nice size room with nice terrace overlooking the city. Nice variety including healthy options on breakfast, friendly staff, helpful reception team. And what is very important in Serbia - this hotel is non smoking one and no bad smells as in other.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was central and the staff were polite, friendly and helpful.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, very great location, nice and clean rooms, friendly staff!
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Ilija

Liked: Cleanliness, staff & service, property conditions & facilities
Great hospitality
Stayed 13 nights in Sep 2024
Verified

10/10 Excellent

Pepe

Liked: Cleanliness, amenities, property conditions & facilities
Unique design, feels like home
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Central hotel with quirky décor and clean rooms. The rooftop bar and views are excellent, but the location on top of a shopping center makes access less peaceful and difficult to initially find. Breakfast is average, but great options nearby. Hotel best for those who like lively, alternative style.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Nikola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walkability
Stayed 1 night in May 2024
Verified

10/10 Excellent

Ribka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing as always
Stayed 1 night in Oct 2025